Margaret Linandjaja
Summary
Organised and dedicated registrar with 8 years of experience in education administration. Proven ability to oversee registration processes and maintain accurate academic records. Demonstrated proficiency in database management and effective communication.
Overview
13
13
years of professional experience
Work History
Assistant Manager, Registrar's Office
ISS International School
07.2023 - 12.2024
- Provided expertise in transitioning to new academic years and generating academic reports in student information system.
- Provided insight, as part of the internal audit committee, by ensuring that all documentation is accurate and in compliance with EduTrust and governing accreditation guidelines.
- Contributed to improved graduation rates by closely monitoring student progress towards high school completion.
- Assisted in the preparation of commencement ceremonies and open house events by coordinating logistics with various departments.
- Coordinated with admissions and academic leadership in executing institutional policies, and evaluating academic credits for graduation requirements.
Senior Executive, Registrar's Office
ISS International School
07.2021 - 06.2023
- Implemented serial numbers for the school's graduation certificates to enhance document integrity and authenticity.
- Facilitated in transitioning the generation of academic transcripts from from the old legacy system (AdminPlus) to the new system, ManageBac.
- Produced student statistic records with regards to student admissions, enrolment, and graduates.
- Coordinated with university advising by ensuring quality control for documents used in university applications, as well as for graduation packets.
- Trained new staff members on school operations and promoting consistency in institutional policies.
Executive, Registrar's Office
ISS International School
08.2016 - 06.2021
- Served as liaison by addressing inquiries on immigration regulations, National Service deferment, withdrawal, graduation and school attendance policies.
- Updated and maintained student records in accordance with statutory and audit requirements.
- Maintained the school's immigration database and ensuring that all students comply with the immigration regulation, as mandated by the Singapore government.
- Prepared Student Contracts and Advisory Notes, including coordination with administration and academic departments to ensure accuracy of student's course registration.
- Guided and supported faculty in implementing new academic programs in the school's learning management system.
Summer School Administrator
ISS International School
05.2016 - 08.2016
- Boosted enrollment rates by effectively marketing summer school programs to parents and students.
- Collaborated with teachers and staff to ensure the successful execution of summer school programs.
- Developed positive relationships with parents, fostering open communication about student progress and program details.
- Liaised with various departments and external vendors to secure resources and support for various aspects of the summer school program.
- Managed budgets and resources, ensuring the optimal use of funds for various summer school initiatives.
Content Writer
Bornevia
01.2016 - 03.2016
- Created content for websites and online publications.
- Improved content quality by conducting thorough research and incorporating industry trends.
- Edited and proofread drafts of articles and other documents.
Journalism Intern
Staci Sherri Inc.
09.2014 - 07.2015
- Planned and participated in "Stand Out in Staci Sherri" rebranding campaign.
- Customized brand message to reach and capture target audience interest and drive engagement.
- Researched and wrote blog articles and newsletters for online publications.
- Coordinated with other interns to craft content for the company's social media channels.
Social Media Community Manager
Rochester Institute of Technology, RIT
08.2013 - 12.2013
- Worked as an intern with a team of students and professional staff to build an engaging online community for the Finance and Administration organisation.
- Organized engaging online events such as live Q&A sessions, and contests to increase audience participation and interaction with the brand.
- Managed daily communications and promoted school events through RIT Behind The Bricks blog and social media channels.
- Coordinated with experts across various departments to develop content that responded to student and faculty concerns on campus.
- Researched new technological platform to develop new ideas for engaging various cohort within the school community.
Administrative Assistant, Registrar's Office
Rochester Institute of Technology, RIT
03.2012 - 08.2013
- Provided administrative support in data entry and archiving of student information through OnBase content management system.
- Coordinated with academic departments by maintaining academic records for current and former students via communication channels.
- Provide assistance during college orientation by generating photo IDs for new students.
- Attended to queries pertaining to document requests, class registration and withdrawals.
Education
Bachelor of Science - Journalism
Rochester Institute of Technology
Rochester, New YorkAssociate of Arts - Liberal Arts
Broward College
Fort Lauderdale, FloridaSkills
- Customer service
- Academic records management
- Education administration
- Academic advising
- Adobe Creative Suites
- Google WorkSpace
- HTML/CSS
- Microsoft Office
- Regulatory compliance - EduTrust, ICA (Immigration & Checkpoints Authority of Singapore), PDPA (Personal Data Protection Act)
- Database Administration - ManageBac, OpenApply, Administrator's Plus, OnBase, PeopleSoft
Additional Information
References:
- Dr Dharshini Jeremiah
Academic Director, Teaching & Learning (K-12)
ISS International School
Phone: (+65) 9113 9378
Email: djeremiah@iss.edu.sg
- Fiona Edwards
Academic Director, Pastoral Care (K-12)
ISS International School
Phone: (+65) 9233 9670
Email: fedwards@iss.edu.sg
- Khalid Husani Barnwell
Analytics Manager
The Global Value Investment Portfolio Management Pte Ltd
Phone: (+65) 8188 9420
Email: k.h.barnwell@gmail.com
Timeline
Assistant Manager, Registrar's Office
ISS International School
07.2023 - 12.2024
Senior Executive, Registrar's Office
ISS International School
07.2021 - 06.2023
Executive, Registrar's Office
ISS International School
08.2016 - 06.2021
Summer School Administrator
ISS International School
05.2016 - 08.2016
Content Writer
Bornevia
01.2016 - 03.2016
Journalism Intern
Staci Sherri Inc.
09.2014 - 07.2015
Social Media Community Manager
Rochester Institute of Technology, RIT
08.2013 - 12.2013
Administrative Assistant, Registrar's Office
Rochester Institute of Technology, RIT
03.2012 - 08.2013
Bachelor of Science - Journalism
Rochester Institute of Technology
Associate of Arts - Liberal Arts
Broward College
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