Margaret Chan
Summary
Overview
37
37
years of professional experience
Work History
Part-time Receptionist
Business Edge Personnel Services
05.2015 - Current
- Ensuring phone calls and queries are swiftly attended to and proactively addressing issues that may arise
- Providing good customer service
- Keeping orderly and proper records
- Assisting administrative tasks
- Maintaining a positive, helpful and friendly environment for parents and students
- Facilitating clear and timely communications within the school (staff, teachers, families, students and parties involved)
- Addressing to students’ needs with patience and attentiveness
- Attending to unwell students meticulously.
Freelance Tutor
Self-employed
01.2002 - Current
- Engaging in tutorial services specialising in primary English, Mathematics and Science
- Developing relevant learning materials aligned to school curriculum
- Ensuring students of differentiated learning needs are learning at full potential as we believe each child is uniquely gifted and capable of succeeding.
Student Care Teacher
Graceland Education Hub
01.2013 - 01.2014
- Employed a broad range of instructional techniques to maximize learning.
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
Collaboration With YMCA Student Care Centre @ Canberra
YMCA
01.2009 - 01.2013
- Developed and administered enrichment programmes in various courses – English / Mathematics / Science / Creative Writing / Phonics and Reading / Speech and Drama
- Observed students’ performance; documented lesson plans to increase participation
- Consulted and collaborated with teachers on academic and behavioural intervention.
Smart Creators Leaning Centre (MOE registered)
01.2002 - 01.2008
- Managed the centre in accordance with MOE requirements in running courses ranging from nursery to secondary, ensuring a fun and conducive learning environment
- Designed appropriate curriculum to meet students’ needs and desires to excel
- Worked closely with parents in addressing their concerns and expectations.
Secretary / Administrator
Thakral Group of Companies
01.1987 - 01.2001
- Acquired knowledge and skills with aspects of international trade, shipping documentation, bills negotiation and financial instruments
- Coordinated joint-venture projects (China, India and Singapore)
- Trained to be more resourceful, responsible and aggressive at various levels of management.
Education
Specialist Diploma in Human Resources Mgt -
Nanyang Poly
Singapore01.2022
Diploma in Coaching and Student Care Management -
Ngee Ann Poly
Singapore01.2021
Business Administration -
NUS
Singapore01.1987
Skills
- Curriculum development
- Creative student engagement
- Tutoring and mentoring
- IT skills – Excel, Microsoft 365, Tableau
Profile Summary
- Freelance tutor, 2002 – current, engaging in tutorial services specialising in primary English, Mathematics and Science, developing relevant learning materials aligned to school curriculum, ensuring students of differentiated learning needs are learning at full potential as we believe each child is uniquely gifted and capable of succeeding
- Part-time Receptionist, Mid 2015 – current, Business Edge Personnel Services, Rosyth School, ensuring phone calls and queries are swiftly attended to and proactively addressing issues that may arise, providing good customer service, keeping orderly and proper records, assisting administrative tasks, maintaining a positive, helpful and friendly environment for parents and students, facilitating clear and timely communications within the school (staff, teachers, families, students and parties involved), addressing to students’ needs with patience and attentiveness, attending to unwell students meticulously
- Student Care Teacher, 2013 - 2014, Graceland Education Hub, employed a broad range of instructional techniques to maximise learning
- Collaboration with YMCA Student Care Centre @ Canberra, 2009 - 2013, developed and administered enrichment programmes in various courses – English / Mathematics / Science / Creative Writing / Phonics and Reading / Speech and Drama, observed students’ performance; documented lesson plans to increase participation, consulted and collaborated with teachers on academic and behavioural intervention
- Smart Creators Leaning Centre (MOE registered), 2002 – 2008, Sembawang Shopping Centre, managed the centre in accordance with MOE requirements in running courses ranging from nursery to secondary, ensuring a fun and conducive learning environment, designed appropriate curriculum to meet students’ needs and desires to excel, worked closely with parents in addressing their concerns and expectations
- Secretary / Administrator, 1987 – 2001, Thakral Group of Companies, acquired knowledge and skills with aspects of international trade, shipping documentation, bills negotiation and financial instruments, coordinated joint-venture projects (China, India and Singapore), trained to be more resourceful, responsible and aggressive at various levels of management
Personal Particulars
Margaret Chan Suet Fun, Singaporean, 01/04/1965, 81432810, margaretsfc@gmail.com
Timeline
Part-time Receptionist
Business Edge Personnel Services
05.2015 - Current
Student Care Teacher
Graceland Education Hub
01.2013 - 01.2014
Collaboration With YMCA Student Care Centre @ Canberra
YMCA
01.2009 - 01.2013
Freelance Tutor
Self-employed
01.2002 - Current
Smart Creators Leaning Centre (MOE registered)
01.2002 - 01.2008
Secretary / Administrator
Thakral Group of Companies
01.1987 - 01.2001
Specialist Diploma in Human Resources Mgt -
Nanyang Poly
Diploma in Coaching and Student Care Management -
Ngee Ann Poly
Business Administration -
NUS
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