Summary
Overview
Work History
Education
Skills
Identity Document
Personal Information
Timeline
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Mardiana

Summary

Hardworking and dedicated Laundry Attendant willing to take on any task to meet team goals. Collects and delivers loads, treats stains and folds laundered linens. Superior work ethic and strong multitasking skills. Dependable Laundry Worker with solid customer service, communication and relationship-building abilities developed over 4-6 years of experience in similar roles. Good sorting, documentation and organizing skills. Basic computer knowledge skills learnt for the past few years. 4-5 months of basic knowledge with inventory report. Service-oriented Housekeeping Room Attendant manages multiple, concurrent tasks in fast-paced environments. Friendly with strong interpersonal skills across all levels of an organization. Offering a strong work ethic and dedication to achieving results.

Overview

14
14
years of professional experience

Work History

Linen Attendant

Citadines Connect Rochester Singapore
11.2022 - Current
  • Performed regular maintenance checks on equipment, preventing malfunctions or breakdowns that could impact service delivery times.
  • Promoted teamwork among colleagues by actively participating in group projects or initiatives aimed at improving overall service standards within department.
  • Maintained inventory levels by regularly restocking linen storage areas and ensuring supplies were readily available for staff use.
  • Facilitated faster turnaround times by sorting dirty linens according to fabric type and color before sending them for laundering.

Linen & Room Attendent

Ascott Raffles Place Singapore
04.2015 - 11.2022


  • Achieved time management goals by following designated schedules and completing assigned tasks within allotted time frames.
  • Reduced guest complaints by maintaining a high standard of cleanliness in all assigned rooms.
  • Vacuumed carpets, mopped floors and dusted surfaces to maintain spotless environment.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
  • Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.

Room Attendant

Duxton Hotel
12.2012 - 09.2013
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Achieved time management goals by following designated schedules and completing assigned tasks within allotted time frames.
  • Reduced guest complaints by maintaining a high standard of cleanliness in all assigned rooms.
  • Vacuumed carpets, mopped floors and dusted surfaces to maintain spotless environment.

Linen Attendant

Wing Line
02.2010 - 11.2012
  • Upheld high standards of hygiene through strict adherence to infection control protocols during laundering processes.
  • Streamlined laundry operations by effectively organizing, folding, and storing linens.
  • Increased efficiency in linen distribution through effective coordination with other departments during high occupancy periods.
  • Responded quickly to emergency linen requests, ensuring guest comfort and minimal disruption to hotel operations.
  • Improved linen cleanliness by implementing thorough inspection and sorting processes.
  • Collaborated with housekeeping staff to promptly address any linen shortages or quality issues.
  • Assisted with unloading and loading customer laundry items.

Education

Junior High School -

Nusantara Private Junior High School

Skills

  • Reliability and punctuality

  • Machine Operation

  • Folding precision

  • Sorting Efficiency

  • Ironing Proficiency

  • Laundry expertise

  • Color coordination

  • Teamwork and Collaboration

  • Customer Service

  • Delivering laundered pieces

  • Updating logs

  • Inventory Support

  • Vacuuming and sweeping

  • Supply Inventory Management

  • Housekeeping

  • Multitasking and Prioritizing

  • Data Entry

Identity Document

Green Card pass, 40240247K, INDONESIAN, Singapore, 06/01/2016

Personal Information

Expected Salary: $2500

Timeline

Linen Attendant

Citadines Connect Rochester Singapore
11.2022 - Current

Linen & Room Attendent

Ascott Raffles Place Singapore
04.2015 - 11.2022

Room Attendant

Duxton Hotel
12.2012 - 09.2013

Linen Attendant

Wing Line
02.2010 - 11.2012

Junior High School -

Nusantara Private Junior High School

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Mardiana