Marcus Wong

• Assisted call-in customers with questions and orders.
• Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
• Maintained a high level of product knowledge to effectively assist customers with accurate information and recommendations.
• Enhanced customer satisfaction by efficiently addressing and resolving their inquiries and concerns.

I have worked in Guardian Pharmacy as a Retail Assistant for 2 years in Changi Airport Terminal 3 Basement

I have worked in Omni Logistic Warehouse as a Picker as well

I have worked in Japan Home as a Retail Assistant for 5 month back in 2015 January to 2015 May I left the job as i wanted to focus on my studies

• Processed transactions accurately, balancing cash registers at the end of each shift.