Marcus Ong
Summary
- Passionate Tourism Management with Technology student from Republic Polytechnic
- Meticulous and Detail-Oriented
- Open to any tourism-related opportunity and always eager to learn
- Relentless Work Ethic
Overview
6
6
years of professional experience
Work History
Attractions Cast Member
Resorts World Sentosa
08.2023 - 05.2025
- Worked alongside 10 team members to ensure guest safety and orderliness
- Ensured Operation Efficiency
- Remained Calm in handling 10,000 guests every night
Motor Insurance
All Insurance Solutions
09.2022 - 03.2023
- Coordinated in a team of 9 to pitch, present, share on knowledge and execute sales to close deals with individuals and businesses.
- Able to adapt and work with last-minute changes
Hotel Banquet
Andy
11.2019 - 12.2021
- Maintained excellent attendance record, consistently arriving to work on time.
- Proactive in helping guests and team members
- Worked flexible hours during night, weekend, and holiday shifts.
Education
High School Diploma -
Republic Polytechnic
04-2026
High School Diploma -
Institute of Technical Education College Central
02.2024
GCE 'N' Levels -
Bowen Secondary School
10.2020
Skills
- Able to perform under pressure
- Great Communication & Interpersonal Skills
- Highly fluent in English and Mandarin
- Intermediate experience in Motor Insurance
- Intermediate experience in Attractions Operations
- Proficient in Microsoft Applications
- Leadership Ability and Strong Team Player
Accomplishments
- Module Distinction in Micro Economics, Entrepreneurship, Sustainability in Events
- Edusave Merit Bursary 2023-2024
- Edusave Award for Achievement, Good Leadership and Service (EAGLES) 2021
- Edusave Good Progress Award 2015
Co-Curricular Activities
School Of Hospitality Club
Peer Support Leader, April 2024 to April 2025
- Led a team of 30 Peer Supporters for school-related events such as Year 1 Orientation and Diploma Discovery Journey.
- Conducted briefings to a team of 30 regarding various school events
- Overall in Charge of School of Hospitality Award Ceremony 2024
- Planned school-related events with a team of 20 EXCOs and proposed ideas to respective teachers-in-charge
Timeline
Attractions Cast Member
Resorts World Sentosa
08.2023 - 05.2025
Motor Insurance
All Insurance Solutions
09.2022 - 03.2023
Hotel Banquet
Andy
11.2019 - 12.2021
High School Diploma -
Republic Polytechnic
High School Diploma -
Institute of Technical Education College Central
GCE 'N' Levels -
Bowen Secondary School