Summary
Overview
Work History
Education
Skills
Websites
Languages
Certification
Timeline
Hi, I’m

Marcus Ong

Marcus Ong

Summary

Multi-talented Event Staff versed in pre-event, event and post-event support. Personable, upbeat and focused on making events successful with efficient and organized support. Ready to apply donkey years of experience and diverse skills to new role.

Overview

8
years of professional experience
1
Certification

Work History

Multiple Companies/Agencies

Brand Ambassador, Chanel, Panerai, Coach, BMW Etc
04.2022 - Current

Job overview

  • Actively participated in pre-event meetings and training sessions to stay informed on event procedures and requirements.
  • Coordinated with vendors to ensure seamless integration of their services into the overall event plan.
  • Aided in the registration process for attendees, ensuring an efficient check-in experience for all guests.
  • Provided logistical support for events, including transportation coordination and equipment management.
  • Collaborated with team members to ensure timely completion of assigned tasks, contributing to overall event success.

Self-employed

Freelancer ( Carousell )
02.2018 - Current

Job overview

  • Selling of gaming services and gaming services, self managed.
  • Was ranked 77 in Video Gaming. Was scouted by and asked by Carousell team for a partnership for the notable growth in my Carousell.
  • Promoted my products on Carousell, Tiktok, Instagram and Twitch. ( Videos / Posts )
  • Maintain rapport relations between sellers and buyers.
  • Accomplished multiple tasks within established timeframes.
  • Maximized performance by monitoring orders and mentoring team members.
  • Reviewed performance data to monitor and measure productivity, goal progress and activity levels.

Multiple Companies/Agencies

Sales Promoter, Maison Ace, Cetaphil, NESCAFÉ Etc.
11.2017 - Current

Job overview

  • Assisted in resolving customer complaints or concerns professionally while maintaining a focus on preserving long-term relationships.
  • Increased customer interest by conducting engaging product demonstrations and providing detailed information on features and benefits.
  • Maintained up-to-date knowledge of industry trends, enabling the provision of relevant advice to customers seeking guidance on product selection.

Multiple Companies/Agencies

Hospitality Worker/Service Crew/Sever
10.2016 - Current

Job overview

  • Utilized expert knowledge of dietary restrictions to assist patrons in making informed menu selections tailored to individual preferences or limitations.
  • Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.

Education

Bowen Seconday School

O Levels

University Overview

Skills

Customer Service

Good listening skills

Team building

Sales experience

Food and beverage experience

Creativity and Innovation

Languages

English
Bilingual or Proficient (C2)
Chinese (Mandarin)
Bilingual or Proficient (C2)
Japanese
Beginner (A1)

Certification

WSQ Food Safety Course Level 1

Timeline

WSQ Food Safety Course Level 1

10-2022
Brand Ambassador, Chanel, Panerai, Coach, BMW Etc
Multiple Companies/Agencies
04.2022 - Current
Freelancer ( Carousell )
Self-employed
02.2018 - Current
Sales Promoter, Maison Ace, Cetaphil, NESCAFÉ Etc.
Multiple Companies/Agencies
11.2017 - Current
Hospitality Worker/Service Crew/Sever
Multiple Companies/Agencies
10.2016 - Current
Bowen Seconday School
O Levels
12.2017
Marcus Ong