Marcus Ong
Summary
Multi-talented Event Staff versed in pre-event, event and post-event support. Personable, upbeat and focused on making events successful with efficient and organized support. Ready to apply donkey years of experience and diverse skills to new role.
Overview
7
7
years of professional experience
Work History
Freelancer ( Carousell )
Self-employed
02.2018 - Current
- Selling of gaming services and gaming services, self managed.
- Was ranked 77 in Video Gaming. Was scouted by and asked by Carousell team for a partnership for the notable growth in my Carousell.
- Promoted my products on Carousell, Tiktok, Instagram and Twitch. ( Videos / Posts )
- Maintain rapport relations between sellers and buyers.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring orders and mentoring team members.
- Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
Event Crew, Chanel, Tudor, Coach, BMW Etc.
Multiple Companies/Agencies
04.2022 - Current
- Actively participated in pre-event meetings and training sessions to stay informed on event procedures and requirements.
- Coordinated with vendors to ensure seamless integration of their services into the overall event plan.
- Aided in the registration process for attendees, ensuring an efficient check-in experience for all guests.
- Provided logistical support for events, including transportation coordination and equipment management.
- Collaborated with team members to ensure timely completion of assigned tasks, contributing to overall event success.
Sales Promoter, Maison Ace, JUMP Etc.
Multiple Companies/Agencies
11.2017 - Current
- Assisted in resolving customer complaints or concerns professionally while maintaining a focus on preserving long-term relationships.
- Increased customer interest by conducting engaging product demonstrations and providing detailed information on features and benefits.
- Maintained up-to-date knowledge of industry trends, enabling the provision of relevant advice to customers seeking guidance on product selection.
Hospitality Worker
Multiple Companies/Agencies
10.2016 - Current
- Utilized expert knowledge of dietary restrictions to assist patrons in making informed menu selections tailored to individual preferences or limitations.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
- Bussed and reset tables to keep dining room and work areas clean.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Education
O Levels -
Bowen Seconday School
SingaporeSkills
Customer ServiceGood listening skillsTeam building
Sales experience
Food and beverage experience
Creativity and Innovation
Websites
Languages
English
Bilingual or Proficient (C2)
Chinese (Mandarin)
Upper intermediate (B2)
Timeline
Event Crew, Chanel, Tudor, Coach, BMW Etc.
Multiple Companies/Agencies
04.2022 - Current
Freelancer ( Carousell )
Self-employed
02.2018 - Current
Sales Promoter, Maison Ace, JUMP Etc.
Multiple Companies/Agencies
11.2017 - Current
Hospitality Worker
Multiple Companies/Agencies
10.2016 - Current
O Levels -
Bowen Seconday School