Marcial Macachor
IT Applications Service Delivery
Summary
Accomplished professional dedicated to refining and enriching digital enterprise experiences in different industries, bringing over 12 years of expertise in Enterprise Solutions and IT Service Management to the table.
Ultimate goal is to assume a vital role in driving the company's success by ensuring that its digital footprint reflects the hallmark attributes of excellence, innovation, and unwavering commitment that define the organization while leveraging low-code and no-code solutions.
Overview
13
13
years of professional experience
3
3
years of post-secondary education
2
2
Certifications
Work History
Head of Intranet, Website, Branding and Creatives
Merck
02.2021 - Current
- Led cross-functional teams to achieve project goals on time and within budget.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Maintained 98% client satisfaction year to year rating of for services delivered.
- Achieved 10% cost-savings through the Lean Management initiatives and process improvements.
Sharepoint Consultant
Vertere Global Solutions, Inc.
01.2020 - 03.2020
- Designed and implemented custom SharePoint solutions, resulting in improved collaboration and streamlined workflows.
Sharepoint Consultant
Los Angeles Metropolitan Transportation Authority
07.2019 - 09.2019
- Developed custom scripts to automate administrative tasks in SharePoint, resulting in reduced time spent on routine activities.
- Increased adoption rate of SharePoint services by conducting workshops for employees to demonstrate its benefits and functionalities.
Sharepoint Developer
Meralco PowerGen Corp
01.2016 - 07.2018
- Developed and customized on SharePoint Online and administered Office 365
- Increased efficiency of Portal content by re-branding and re-configuring with Managed Metadata
- Automated and computerized business processes using Microsoft Power Platform
Sharepoint Specialist
Larsen & Toubro Infotech
01.2015 - 12.2015
- Shift Lead of Manila Team for client CHEVRON
- Developed Custom Solutions based on customer requirements on SharePoint 2013
- Handled multiple New and Change Requests for client's Portal.
Senior Software Engineer
Accenture
01.2014 - 12.2014
- Assistant Shift Lead of the Manila Team for client VISA INC
- Developed the Content Targeting for their Internal Portal using C# .NET and Managed Metadata
- Updated their Internal Portal to v2, implementing a Content Management System and a refresh of the UI
Software Engineer
PLDT
01.2012 - 12.2013
- Developed the Internal Recruitment Portal which streamlined the internal hiring process
- Developed Custom Sites and contents catering to different internal departments on SharePoint 2010
- Developed Custom Solutions using C# .NET, SharePoint Designer and InfoPath
Education
Bachelor of Science - Information Systems
De La Salle-College of Saint Benilde
Philippines 04.2008 - 04.2011
Skills
Organizational Development
People Management
IT Service Delivery
Process Improvement
SharePoint
Project Management
Content Management Systems (CMS)
Systems Analysis
Cloud Computing
Incident Management
Problem Solving
Certification
ITIL Foundation - APEX Global Learning
Timeline
Head of Intranet, Website, Branding and Creatives
Merck
02.2021 - Current
Sharepoint Consultant
Vertere Global Solutions, Inc.
01.2020 - 03.2020
Sharepoint Consultant
Los Angeles Metropolitan Transportation Authority
07.2019 - 09.2019
Sharepoint Developer
Meralco PowerGen Corp
01.2016 - 07.2018
Sharepoint Specialist
Larsen & Toubro Infotech
01.2015 - 12.2015
Senior Software Engineer
Accenture
01.2014 - 12.2014
Software Engineer
PLDT
01.2012 - 12.2013
Bachelor of Science - Information Systems
De La Salle-College of Saint Benilde
04.2008 - 04.2011