Marc Eng
Head Of Procurement / Chief Procurement Officer
Singapore
Summary
Seasoned procurement and technology operations leader with 20+ years’ experience driving vendor governance, cost efficiency, and digital transformation across multi-country operations. Proven track record in establishing Tier-1/2 vendor governance frameworks, delivering year-on-year savings through vendor consolidation, and embedding AI-enabled analytics into service delivery. Skilled at leading cross-functional, cross-geography teams, and sustaining performance in highly regulated environments.
Overview
22
22
years of professional experience
2
2
Certifications
Work History
Head of Procurement / CPO, Group Corporate Procurement
Singtel Group
07.2025 - Current
- Established vendor governance frameworks across Group Procurement & Operating Companies,
- Streamlined procurement processes by transforming the procurement policy framework and delegation of authority
- Partnered with Legal, Finance, and Technology SMEs to redesign contracts for outcome-based pricing and innovation credits.
- Co-led Group Global Business Services (GBS) setup, including cross-function shared services in contracting, data governance, and cybersecurity operations.
- Led AI-enabled digital procurement transformation, embedding PowerBI dashboards and predictive analytics into vendor performance reviews.
Head of Procurement / CPO, Group Technology & COE
Singtel
10.2024 - 06.2025
- Defined vendor strategy and governance model for Group IT and Networks, spanning Singapore, Australia, and Asia.
- Oversaw multi-year transformation: source-to-pay suite (Ivalua on SAP S4Hana), data lake setup, vendor risk dashboards.
- Delivered sustained vendor cost savings via consolidation and commercial renegotiations.
Head of Procurement / CPO, Group Network & Corporate
Singtel
01.2020 - 10.2024
- Led sourcing and vendor strategy for major Group purchases including Group 5G tender (multi-OpCo, multi-vendor, direct CEO oversight).
- Oversaw vendor de-risking programs during COVID-19; ensured service continuity under global supply chain stress.
- Identified opportunities for process improvement through data analysis, resulting in increased operational efficiency within the procurement department.
- Championed procurement best practices throughout the organization by providing training and support to stakeholders in areas such as contract management, supplier selection, or risk mitigation.
Director, Group Network Procurement
Singtel
03.2016 - 01.2020
- Managed USD 3B annual vendor spend across Singapore & Australia.
- Ran structured Tier 1 vendor governance with 5 major Asia Pacific telcos (Singtel, Optus, Globe, AIS, Taiwan Mobile).
- Achieved procurement excellence through vendor consolidation, commercial renegotiations, and SLA enforcement.
Director, International Markets
Singtel DataSpark
01.2014 - 01.2016
- Vendor & partner governance in data analytics spin-off.
Regional Business Development Director, Payments
Singtel Group Digital Life
01.2013 - 01.2014
- FS/fintech exposure, regulatory partnership mgmt.
Assoc Director, IPTV Service Mgmt & Customer Lifecycle
Singtel Consumer
01.2010 - 01.2013
- Service delivery, retention, SLA improvements.
VP & Division Head, Network Technical Group
Globe Telecom
01.2008 - 01.2010
- Built governance division (finance, IT, strategic planning), drove 25% vendor efficiency gains.
Program Manager, Networks
Singtel
01.2004 - 01.2008
- Engineering delivery, post-sales vendor support, data/charging system governance.
Education
Bachelor of Engineering - Electrical & Computer Engineering, First Class Honours
National University of Singapore
Skills
- Vendor Governance & Service Delivery
- Cost Efficiency & Vendor Consolidation
- IT & Infrastructure Transformation
- Risk & Compliance
- AI & Digital Enablement (AI analytics, ServiceNow/Ivalua/SAP S4Hana integration, dashboards)
- Global People Leadership
- Supplier relationship management
Certification
PMP (Project Management Professional), 2007
Awards
2022 Singtel Group Chief Corporate Officer Award, 2020 CEO Singapore Excellence Award, 2010 Globe CEO Excellence Award, Multiple Procurement & Leadership Excellence Awards (2016–2024)
Timeline
Head of Procurement / CPO, Group Corporate Procurement
Singtel Group
07.2025 - Current
Head of Procurement / CPO, Group Technology & COE
Singtel
10.2024 - 06.2025
Head of Procurement / CPO, Group Network & Corporate
Singtel
01.2020 - 10.2024
Director, Group Network Procurement
Singtel
03.2016 - 01.2020
Director, International Markets
Singtel DataSpark
01.2014 - 01.2016
Regional Business Development Director, Payments
Singtel Group Digital Life
01.2013 - 01.2014
Assoc Director, IPTV Service Mgmt & Customer Lifecycle
Singtel Consumer
01.2010 - 01.2013
VP & Division Head, Network Technical Group
Globe Telecom
01.2008 - 01.2010
Program Manager, Networks
Singtel
01.2004 - 01.2008
Bachelor of Engineering - Electrical & Computer Engineering, First Class Honours
National University of Singapore