Sales professional with strong track record in driving revenue growth and building lasting client relationships. Skilled in lead generation, CRM management, and persuasive communication. Known for team collaboration and adaptability, ensuring alignment with shifting business needs. Reliable, results-focused, and ready to make immediate impact.
Hi, I’m
Mara Janine Errea M. Ariza
Malate
Summary
Overview
16
years of professional experience
1
Certification
Work History
ConnectWise, LLC
Sales Development Representative
08.2021 - Current
Job overview
- Does the activity of pursuing strategic opportunities for a particular business or organization by dialing qualified leads and helping them identify opportunities and align their business initiatives with our solutions
Diversify Offshore Staffing Solutions
Model Scout - Country Girl Management
10.2020 - 07.2021
Job overview
- Responsible for scouting girls who have submitted their interest to be a model and inviting them to join various events for CGM such as a 4-week online and modelling course, 3-Day Finals Event for Modelling as well as a 1-Day Event for Modelling with Photoshoot and Catwalk experience
Business Switch Phils. Inc
Relationship Manager - HONCHO
02.2018 - 03.2020
Job overview
- Responsible on acquisition, onboarding, growth, nurture
- Offers and process renewal for clients who previously registered their business with the AUS government through HONCHO
TSA GROUP
Customer Experience Sales Consultant
10.2016 - 02.2018
Job overview
- Handles all calls that come in through the sales line and assists clients on any new services/products or lines they need
- Includes upselling other products
TSA GROUP
Customer Experience and Sales Coach (Acting Capacity)
03.2017 - 01.2018
Job overview
- Works hand in hand with Team Leads in improving team's sales performance as well as making sure that proper procedure is being followed by conducting team huddles, training, daily coaching, calls monitoring and running R&R to keep engagement and enthusiasm
Salmat Services Inc
Customer Service Rep/Team Lead Intern - Transurban Group – Roam Tolling Pty Ltd
08.2010 - 04.2014
Job overview
- Handles all inquiries about Toll Rates, Subscription for ETags and EPass as well as process payments
- Team Lead Internship: became a Subject Matter Expert across all teams; assisted Team Lead in managing team by participating in Call listening sessions to identify rep’s opportunities as well as good practices; created reports for team’s performance; extract data for team’s Customer Satisfaction surveys
- Spearheaded first Callback team and managed two more people to help in managing callbacks; reports directly to Operations Manager
Convergys Phils. Serv. Corp.
Inbound Sales Adviser/Senior Customer Service Associate
07.2009 - 06.2010
Job overview
- Handles all inbound calls inquiry related to OnStar: information, subscription, features
Eperformax Contact Center
Directory Assistance Operator
10.2008 - 06.2009
Job overview
- Handles all inbound calls inquiring for various listings for Residential, Business and Government
Education
Sta Isabel College
2-Year Cetificate from Hotel and Restaurant Management
01.2008
University Overview
Araullo High School
Secondary
01.2005
University Overview
Aurora A Quezon Elementary School
Primary
01.2001
University Overview
Skills
- Prospective Client Outreach
- Goal-oriented mindset
- Client Engagement Strategies
- Lead qualification
- Effective Objection Resolution
- Client Data Management
Personal Information
Personal Information
- Place of Birth: Manila
- Height: 162 cm
- Weight: 76 kilos
- Father's Name: Francis Emperador Ariza
- Mother's Name: Mae Selorio Mangalino
- Date of Birth: 12/20/89
- Nationality: Filipino
- Marital Status: Single
- Religion: Catholic
Certification
CONVERSATIONAL MARKETING CERTIFICATION - DRIFT, A Salesloft Company
CONVERSATIONAL SALES CERTIFICATION - DRIFT, A Salesloft Company
Timeline
Sales Development Representative
ConnectWise, LLC
08.2021 - Current
Model Scout - Country Girl Management
Diversify Offshore Staffing Solutions
10.2020 - 07.2021
Relationship Manager - HONCHO
Business Switch Phils. Inc
02.2018 - 03.2020
Customer Experience and Sales Coach (Acting Capacity)
TSA GROUP
03.2017 - 01.2018
Customer Experience Sales Consultant
TSA GROUP
10.2016 - 02.2018
Customer Service Rep/Team Lead Intern - Transurban Group – Roam Tolling Pty Ltd
Salmat Services Inc
08.2010 - 04.2014
Inbound Sales Adviser/Senior Customer Service Associate
Convergys Phils. Serv. Corp.
07.2009 - 06.2010
Directory Assistance Operator
Eperformax Contact Center
10.2008 - 06.2009
Araullo High School
Secondary
Aurora A Quezon Elementary School
Primary
Sta Isabel College
2-Year Cetificate from Hotel and Restaurant Management
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