Mantana Sattasangwatsorakul
Singapore
Summary
I am a detail-oriented team player with strong organizational and analytical skills that allow me to juggle multiple projects at once. I love to advance in my career and put my experiences in an industry that I am passionate about, which is why I am excited about the opportunity to join your company.
Overview
14
14
years of professional experience
Work History
Customer Service Executive
Certact Engineering Pte Ltd.
03.2025 - 07.2025
- Resolved customer inquiries efficiently, enhancing satisfaction and loyalty.
- Coordinated cross-departmental communication to resolve complex customer issues swiftly.
- Assisted call-in customers with questions and orders.
- Completed data entry to record call notes, suggestions and questions.
- Managed payments, updated account balances and discussed subsequent payments with customers to keep accounts on track.
- Responded to customer requests for products, services, and company information.
- Delivered prompt service to prioritize customer needs.
- Resolved associate, tool and service delivery issues revealed by statistical reports.
Guest Experience Specialist
Resorts World Sentosa Pte Ltd.
01.2023 - 01.2025
- Perform check-in and check-out for hotel guests in the most professional and efficient manner to ensure high level of guest satisfaction.
- Maintain effective communication within Front Office department and other departments, especially Housekeeping to ensure seamless experiences for all guests.
- Attend to guests enquiries and handle feedback or any ad-hoc duties base on operational needs.
- Resorts World at Sentosa Pte Ltd
Waferfab Operator Manufacturing Operations
Globalfoundaries, Singapore
12.2021 - 01.2023
- To process high quality wafers by operating a variety of equipment
- Responsible for the daily production activities such as wafer handling and operating a variety of equipment
- Perform machine setups.
- Perform test wafer management tasks.
- Understand & monitor capacity/target of equipment being operated.
- Maintain good housekeeping standards in the production area and ensure good safety practices are followed.
- Identify potential work hazards & work with Mfg Technician/AE Mfg Ops/Engineer Mfg Ops on identifying potential solutions
English Teacher
Anuban Suda School, Nongbualamphu
01.2017 - 10.2021
- Teaching English to children at the nursery level, aged 2.5 – 4 years and kindergarten 1 - 3.
- Monitor and report children’s learning progress
- Conducting Parents Meeting session for children’s progress evaluation/review
- Lessons include: English vocabulary, Phonics, Origo (Learning Mathematics in English)
Purchasing Supervisor
Index Creative Village Public Company Limited, Bangkok
04.2013 - 08.2014
- Keeps up to date on the company's needs in order to order supplies when they are necessary
- Performs comparison shopping and negotiations to secure lower prices on materials the company needs
- Seeks out high-quality products that will help the company operate smoothly and reach its goals
- Prepares reports and communicates with management about offered prices on products to obtain final approval for purchases
- Keeps an eye on inventory and makes orders or puts a hold on automatic orders if on-hand supplies call for doing so
- Coordinates with company branches in different locations to make sure each branch receives cost-effective supplies in a timely manner
- Uses a keen understanding of the industry to know which supplies are most important and where to look for reliable, reasonably priced suppliers
- Negotiates faster-than-usual delivery of needed items so the company's operations go uninterrupted
- Constantly looks for ways to cut back on the company's expenses
Purchasing Supervisor
Thai Air Asia Co ,Ltd, Samut Prakan
10.2011 - 03.2013
- Conducting research on potential products, vendors, and services, and comparing price and quality to ensure the best deal.
- Liaising with delivery and warehouse teams to ensure goods are received on time.
- Inspecting purchased products upon delivery and reporting any issues timely.
- Writing reports on purchases made and performing cost analyses.
Education
Bachelor of Science - Home Economics, Food and Nutrition/Product development
Rajamangala University of Technology Krungthep Phra Nakorn Tai Campus
Thailand03-2001
Skills
- Customer Services
- Equipment operations
- Teaching and training
- Inventory control
- Tracking budget expenses
- Managing projects
- Contract negotiation
- Payment management
- Inventory assistance
Language
English
Advance
Timeline
Customer Service Executive
Certact Engineering Pte Ltd.
03.2025 - 07.2025
Guest Experience Specialist
Resorts World Sentosa Pte Ltd.
01.2023 - 01.2025
Waferfab Operator Manufacturing Operations
Globalfoundaries, Singapore
12.2021 - 01.2023
English Teacher
Anuban Suda School, Nongbualamphu
01.2017 - 10.2021
Purchasing Supervisor
Index Creative Village Public Company Limited, Bangkok
04.2013 - 08.2014
Purchasing Supervisor
Thai Air Asia Co ,Ltd, Samut Prakan
10.2011 - 03.2013
Bachelor of Science - Home Economics, Food and Nutrition/Product development
Rajamangala University of Technology Krungthep Phra Nakorn Tai Campus
Similar Profiles
MRINMOYEE KALITAMRINMOYEE KALITA
Project Proposal Sales Engineer at PLANT ELECTRICAL INSTRUMENTATION PTE LTD / YOKOGAWA ENGINEERING ASIA PTE LTDProject Proposal Sales Engineer at PLANT ELECTRICAL INSTRUMENTATION PTE LTD / YOKOGAWA ENGINEERING ASIA PTE LTD
NAGANATHAN PRABUNAGANATHAN PRABU
WSH COORDINATOR CUM ECO at KIM SENG HENG ENGINEERING CONSTRUCTION (PTE) LTD, UNIVERSAL PTE LTDWSH COORDINATOR CUM ECO at KIM SENG HENG ENGINEERING CONSTRUCTION (PTE) LTD, UNIVERSAL PTE LTD
VENUS THU ZAVENUS THU ZA
Senior Quantity Surveyor at OTC Construction Engineering Pte Ltd / OSK Innovation Pte LtdSenior Quantity Surveyor at OTC Construction Engineering Pte Ltd / OSK Innovation Pte Ltd
Nyi Nyi TunNyi Nyi Tun
Engineering Supervisor at Far East Private LimitedEngineering Supervisor at Far East Private Limited
Tan Leng TeckTan Leng Teck
Assistant Warehouse Manager at JFC Singapore Pte LtdAssistant Warehouse Manager at JFC Singapore Pte Ltd