MANOJ KRISHNAN
Summary
Highly accomplished IT leader, program management manager, and scrum master with over 14 years of experience managing ERP applications and custom applications in cross-functional organizations worldwide.
Extensive expertise in senior and program-level technology management roles, with a track record of effectively guiding organizations through significant IT development and transition.
Served as a liaison between the business and IT throughout the software development lifecycle.Experience managing big ERP projects on Microsoft Dynamics, Workday HCM, Workday Payroll, and SAP with more than five years of experience
Overview
13
13
years of professional experience
5
5
Certification
Work History
Program | Project Manager
DXC Malaysia
03.2021 - Current
- Engaged business stakeholders to agree on the system requirement interface, timeline, and project plan.
Establish a communication and change management plan to enable widespread adoption within the organization. - Responsible for boosting the total project profit margin from 35% to 60% through schedule management, effective resource management, and financial forecasting.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Experience managing big ERP projects worth more than $2 million USD in Microsoft Dynamics, Workday HCM, Workday Payroll, and SAP.
- Accountable for allocating and tracking work among team members to ensure timely delivery and early escalation of concerns.
Technical Delivery Manager
Xchanging Malaysia, a company of DXC
01.2016 - 02.2021
- Delivered project proofs of concept compliant with client requests, internal policies and logistical realities.
- As a certified Scrum Master, I've used Agile Scrum and Kanban, and I've worked with the V Model Approach and the Waterfall model.
- Resolve crucial tasks via negotiation and strengthen client relationships Management of Stakeholders
- Experienced in overcoming obstacles and transforming a dormant project into a standout initiative.
- Served as primary point of contact for external clients with delivery issues, promoting maximum customer satisfaction metrics for each interaction.
- Cultivated an enterprise governance mindset across the board to guarantee GDPR compliance and effective business operations.
- Acted as the client's representative to the internal and external auditors and played a significant part in ISO 27001 certification.
- More than 7 enterprise-level projects and 3 public-facing web applications were delivered by the solution. For the Offshore Delivery Center, there is just one point of contact.
- In charge of managing vendors and providing end-to-end delivery for the team, which consists of the development team, testing team, automation team, and L2 support.
Projects Managed as Module Lead
Accenture/Avanade – Malaysia
06.2013 - 01.2016
- Supervised aspects of development teams such as hiring, training, salary administration and remedial assignments.
- Defined project-wide performance metrics such as developmental milestones, timeline goals and required completion dates.
- Resolved system test and validation problems to provide normal program functioning.
- Participated in design and planning exercises for future software rollouts.
- Explained project technical risks and benefits during project kick-off.
- Communicated directly with project stakeholders, providing timely updates on project advancement.
- Designed best practice documentation for development.
Senior Software Engineer
Accenture - India Delivery Centre
08.2009 - 05.2013
- As a developer, I've learned a variety of technologies out of a desire to learn more.
- Starting with.net 3.0, SharePoint 2013 to SharePoint online, Microsoft Dynamics CRM, Microsoft Power Platform, and Workday HCM
- Among of the first to obtain Sitecore platform certification.
- One of the first few people to be certified on the Sitecore platform.
- Trained and mentored junior developers and engineers, teaching skills in Microsoft Platform and working to improve overall team performance.
Education
Course - Data Science & Machine Learning
IIT Chennai
India 11.2022
Bachelor's - B.E (Electronics And Instrumentation)
Anna University
India 05.2008
Sitecore CMS 6.5 Certified Professional Developer. - undefined
Accenture Solutions Delivery Academy
ASDA) - undefined
Massachusetts Institute of
Technology (MIT)
Skills
- Project Program management
- Workday Engagement Manager
- Solution Architect
- Microsoft Dynamic CRM
- Microsoft Power Platform
- Azure Dev-Ops, TFS, GitHub
- NET Technologies MVC (ASPNET, C#)
- Visual Studio 2008/2010/2015/2017/2019/2021
- InfoPath 2007/2010
- SharePoint 2007/2010/Online
- Octopus – CI/CD
- UIPath RPA Implementation Manager
- Sitecore 65
- Project and Program Management
Certification
- Certified Scrum Master – Scrum Alliance
- Diploma in Implementation manager – Uipath.
- Sitecore CMS 6.5 Certified Professional Developer.
- Accenture Solutions Delivery Academy (ASDA) Certification - Massachusetts Institute of Technology (MIT) in Accenture.
- BCS-ISEB Business Analysis Foundation
Quote
I have not failed. I’ve just found 10,000 ways that won’t work.
Thomas Edison
Timeline
Program | Project Manager
DXC Malaysia
03.2021 - Current
Technical Delivery Manager
Xchanging Malaysia, a company of DXC
01.2016 - 02.2021
Projects Managed as Module Lead
Accenture/Avanade – Malaysia
06.2013 - 01.2016
Senior Software Engineer
Accenture - India Delivery Centre
08.2009 - 05.2013
Course - Data Science & Machine Learning
IIT Chennai
Bachelor's - B.E (Electronics And Instrumentation)
Anna University
Sitecore CMS 6.5 Certified Professional Developer. - undefined
Accenture Solutions Delivery Academy
ASDA) - undefined
Massachusetts Institute of
Technology (MIT)