Work History
Restaurant Waiter
SMOKEYS BBQ JOO CHIAT PTE LTD
2022 - 2025
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Increased sales significantly by upselling higher-end products to customers.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
MALAYSIAN (IPOH) / INDIAN FOOD (STACC)
SELF EMPLOYED
2019 - 2022
- Self-motivated, with a strong sense of personal responsibility.
- Strengthened communication skills through regular interactions with others.
- Organized and detail-oriented with a strong work ethic.
COOK
SMOKEYS BBQ JOO CHIAT PTE LTD
2018 - 2019
- Developed and maintained clean and organized kitchen workspace, setting standard for team.
- Managed time effectively to ensure timely meal preparation, even during peak hours.
- Prepared and served various food items in fast-paced [Type] environment.
- Adjusted recipes based on ingredient availability or customer request.
COOK
UNCABUNCA CAFE
2016 - 2017
- Prepared and cooked menu items according to established recipes and quality standards.
- Maintained cleanliness and organization of kitchen workspace to ensure food safety compliance.
- Assisted in inventory management by tracking stock levels and notifying suppliers for timely replenishment.
WAITER
SMOKEYS BBQ JOO CHIAT PTE LTD
2012 - 2015
- Managed order processing and ensured timely delivery of food and beverages.
- Communicated with kitchen staff to enable accurate food preparation.
- Contributed to the restaurant''s positive reputation by consistently delivering exceptional service and building rapport with regular patrons.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
WAITER
RAJ RESTAURANT PTE LTD
2009 - 2012
- Provided exceptional customer service, ensuring satisfaction through prompt and attentive responses.
- Collaborated with kitchen staff to ensure timely preparation and delivery of meals.
- Maintained cleanliness and organization of dining area, enhancing guest experience.
- Assisted in training new staff on menu offerings and service protocols.
LITTLE INDA CUISINE (LANGKAWI)
SELF EMPLOYED
2001 - 2008
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Proved successful working within tight deadlines and a fast-paced environment.
- Adaptable and proficient in learning new concepts quickly and efficiently.
PART TIME (WAITER) / FULL TIME (SUPERVISOR)
BON TON RESTAURANT KL (LANGKAWI)
1992 - 2001
- Resolved customer complaints effectively, ensuring satisfaction and repeat business opportunities.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
CLERK (SHARE FINANCING DEPARTMENT)
UOL CREDIT SDN BHD.
1992 - 1995
- Processed customer transactions accurately and efficiently using financial software systems.
- Maintained organized filing systems to ensure quick access to customer records and documentation.
- Assisted in reconciling accounts, identifying discrepancies, and reporting findings to management.
- Communicated effectively with clients to address inquiries and resolve issues promptly.
Timeline
Restaurant Waiter - SMOKEYS BBQ JOO CHIAT PTE LTD
2022 - 2025
MALAYSIAN (IPOH) / INDIAN FOOD (STACC) - SELF EMPLOYED
2019 - 2022
COOK - SMOKEYS BBQ JOO CHIAT PTE LTD
2018 - 2019
COOK - UNCABUNCA CAFE
2016 - 2017
WAITER - SMOKEYS BBQ JOO CHIAT PTE LTD
2012 - 2015
WAITER - RAJ RESTAURANT PTE LTD
2009 - 2012
LITTLE INDA CUISINE (LANGKAWI) - SELF EMPLOYED
2001 - 2008
PART TIME (WAITER) / FULL TIME (SUPERVISOR) - BON TON RESTAURANT KL (LANGKAWI)
1992 - 2001
CLERK (SHARE FINANCING DEPARTMENT) - UOL CREDIT SDN BHD.
1992 - 1995