Work History
Timeline

MANOGRAN P.NACHAPPAN

Work History

Restaurant Waiter

SMOKEYS BBQ JOO CHIAT PTE LTD
2022 - 2025
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Increased sales significantly by upselling higher-end products to customers.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.

MALAYSIAN (IPOH) / INDIAN FOOD (STACC)

SELF EMPLOYED
2019 - 2022
  • Self-motivated, with a strong sense of personal responsibility.
  • Strengthened communication skills through regular interactions with others.
  • Organized and detail-oriented with a strong work ethic.

COOK

SMOKEYS BBQ JOO CHIAT PTE LTD
2018 - 2019
  • Developed and maintained clean and organized kitchen workspace, setting standard for team.
  • Managed time effectively to ensure timely meal preparation, even during peak hours.
  • Prepared and served various food items in fast-paced [Type] environment.
  • Adjusted recipes based on ingredient availability or customer request.

COOK

UNCABUNCA CAFE
2016 - 2017
  • Prepared and cooked menu items according to established recipes and quality standards.
  • Maintained cleanliness and organization of kitchen workspace to ensure food safety compliance.
  • Assisted in inventory management by tracking stock levels and notifying suppliers for timely replenishment.

WAITER

SMOKEYS BBQ JOO CHIAT PTE LTD
2012 - 2015
  • Managed order processing and ensured timely delivery of food and beverages.
  • Communicated with kitchen staff to enable accurate food preparation.
  • Contributed to the restaurant''s positive reputation by consistently delivering exceptional service and building rapport with regular patrons.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.

WAITER

RAJ RESTAURANT PTE LTD
2009 - 2012
  • Provided exceptional customer service, ensuring satisfaction through prompt and attentive responses.
  • Collaborated with kitchen staff to ensure timely preparation and delivery of meals.
  • Maintained cleanliness and organization of dining area, enhancing guest experience.
  • Assisted in training new staff on menu offerings and service protocols.

LITTLE INDA CUISINE (LANGKAWI)

SELF EMPLOYED
2001 - 2008
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Adaptable and proficient in learning new concepts quickly and efficiently.

PART TIME (WAITER) / FULL TIME (SUPERVISOR)

BON TON RESTAURANT KL (LANGKAWI)
1992 - 2001
  • Resolved customer complaints effectively, ensuring satisfaction and repeat business opportunities.
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.

CLERK (SHARE FINANCING DEPARTMENT)

UOL CREDIT SDN BHD.
1992 - 1995
  • Processed customer transactions accurately and efficiently using financial software systems.
  • Maintained organized filing systems to ensure quick access to customer records and documentation.
  • Assisted in reconciling accounts, identifying discrepancies, and reporting findings to management.
  • Communicated effectively with clients to address inquiries and resolve issues promptly.

Timeline

Restaurant Waiter - SMOKEYS BBQ JOO CHIAT PTE LTD
2022 - 2025
MALAYSIAN (IPOH) / INDIAN FOOD (STACC) - SELF EMPLOYED
2019 - 2022
COOK - SMOKEYS BBQ JOO CHIAT PTE LTD
2018 - 2019
COOK - UNCABUNCA CAFE
2016 - 2017
WAITER - SMOKEYS BBQ JOO CHIAT PTE LTD
2012 - 2015
WAITER - RAJ RESTAURANT PTE LTD
2009 - 2012
LITTLE INDA CUISINE (LANGKAWI) - SELF EMPLOYED
2001 - 2008
PART TIME (WAITER) / FULL TIME (SUPERVISOR) - BON TON RESTAURANT KL (LANGKAWI)
1992 - 2001
CLERK (SHARE FINANCING DEPARTMENT) - UOL CREDIT SDN BHD.
1992 - 1995

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MANOGRAN P.NACHAPPAN