MANOBALA BALAGURU
Summary
Accomplished Senior Software Test Manager, Scrum Master, and Project Manager with a proven track record at Tata Consultancy Services Ltd, serving Bank of America. Result oriented career with 15.5 years of experience in Banking Domain, 150 Payments, Cheque Truncating system, Data Migration and Release Management. Proven ability to manage complex projects from concepts to completion, focusing on scope definition, risk management and cost control. Adapt in both Agile and Waterfall project management principles.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Senior Software Test Manager
Tata Consultancy Services Ltd - Bank Of America
11.2013 - Current
- Successfully implemented 150 Payments 20022 for Bank of America client for Seven APAC countries (PH, SG, MY, AU, HK & TW) with 100% defectless and met the project schedule.
- Efficient 150 payments end to end flow Spearheaded EZE testing for 150 payments flow, CHEQUE TRUNCATING SYSTEM involving more than twenty applications of different vendors, achieving 100% client Satisfaction with no production issues without any slippage.
- Published reports and statistics to Top Critical business stakeholder and Management team on Project status and RAID.
- Engaged with key business stakeholders on project planning, delivery, and IT road map.
- Implemented strategic, managed test automation (Regression) contributing to 75% reduction in testing cycle time and achieving substantial cost savings for postproduction maintenance and enhancement releases.
- Orchestrated seamless Integration of Multiple systems ensuring effective communication with different vendors.
- Expertise in End-to-End testing, Defect Management, UAT Management and Release management.
- Successful Planning and implementation of cost-effective automation solutions, reducing manual testing efforts and Achieving reduction in overall project cost for Bank of America bank.
- Managed multiple projects simultaneously while maintaining attention to detail, organization, and adherence to deadlines.
- Analyzed complex data sets, identifying trends and patterns crucial for informed decision-making in various projects.
- Conducted thorough reviews of operations to devise and deploy improvement strategies.
- Enhanced client satisfaction by providing tailored solutions and recommendations for their business needs.
Software Test Manager
Tata Consultancy Service Ltd - Citi Bank
11.2011 - 11.2013
- Successfully managed both SIT & UAT Testing for payment systems, adhered to Timeline and project cost and delivered it with No major production issue
- Involved in system Testing for AWS Modules for payment systems
- Facilitated productive communication between clients and internal teams, ensuring alignment on project goals and expectations.
- Adapted quickly to changing project priorities and job specifications with analytical thinking and task prioritization skills.
- Implemented best practices in project management methodologies, driving consistency across all engagements.
- Improved client satisfaction by providing thorough and timely project updates and addressing concerns promptly.
Software Developer
TCS - National Stock Exchange Of India Ltd.
12.2007 - 11.2011
- Involved in Creating platform NEATPLUS & TRADE Processing in NSE for Capital and Derivatives Markets.
- Implemented IT infrastructure upgrades, ensuring minimal downtime during the transition process.
- Improved software efficiency by troubleshooting and resolving coding issues.
- Improved system performance by identifying and resolving technical issues in a timely manner.
- Delivered helpdesk service and support to customers.
- Completed software updates and assessed security patches for optimized computer use.
- Saved time and resources by identifying and fixing bugs before product deployment.
Education
Bachelor of Engineering - Electrical And Electronics
Anna University
India05.2007
Skills
- Test Management and Quality Assurance
- Business Analysis (Cards and Payments)
- End To End Project Management/Scrum Management (Agile, Waterfall or Hybrids)
- IT Change Management and Application release management
- IT Application enhancement and modernization
- Solution and Domain Expertise
- Planning and execution
- UAT Testing
- Team Collaboration
- Strong Problem Solver
- Bug Tracking and Resolution
- Software Development Tools: JIRA, Confluence
Certification
- Business Domain Academy Certified in Test Management
- NSE Certified in Capital Marketing
- NSE Certified in Options & Derivatives
- NSE Certified in Basics of Mutual Funds
Timeline
Senior Software Test Manager
Tata Consultancy Services Ltd - Bank Of America
11.2013 - Current
Software Test Manager
Tata Consultancy Service Ltd - Citi Bank
11.2011 - 11.2013
Software Developer
TCS - National Stock Exchange Of India Ltd.
12.2007 - 11.2011
Bachelor of Engineering - Electrical And Electronics
Anna University
- Business Domain Academy Certified in Test Management
- NSE Certified in Capital Marketing
- NSE Certified in Options & Derivatives
- NSE Certified in Basics of Mutual Funds
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