Man Ning Goh
Summary
As a reliant, fun, and compassionate individual, I bring a unique blend of dedication, positive energy, and empathy to any team or task. With a steadfast commitment to reliability, projects are ensured to be completed efficiently and effectively. My vibrant personality fosters a fun and inclusive work environment, while my compassionate nature allows me to connect deeply with colleagues and clients, creating meaningful relationships and driving collaborative success.
Overview
10
10
years of professional experience
Work History
Prison Officer
Singapore Prison Service
06.2017 - 04.2024
- Ensure prison security by conducting regular cell searches and maintaining strict adherence to safety protocols.
- Manage high-risk situations calmly and effectively, using de-escalation techniques when necessary.
- Build trust among inmates through respectful interactions, helping to reduce tensions within the facility.
- Supervise daily activities of inmates, promoting structure and routine while minimising potential conflicts.
- Utilise problem-solving skills to address inmate grievances, resolving issues and ensuring a fair resolution for all parties involved.
- Develop strong relationships with community organisations to support inmate transition back into society post-release successfully.
- Provide guidance and support to inmates to help them reintegrate in society and establish new beginnings.
- Reduce recidivism rates through effective communication, conflict resolution, and counselling techniques.
- Maintain order within the facility by enforcing rules, regulations, and disciplinary actions consistently.
Retail Assistance (Part Time)
IORA
01.2014 - 05.2017
- Use POS system to process sales, returns, online orders, and gift card activations.
- Greet customers, helped locate merchandise, and suggested suitable options.
- Stock merchandise, clearly labeling items, and arranging according to size or color.
- Replenish sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Maintain tidy and organized store environment to comply with cleanliness standards.
- Interact with customers proactively, identifying needs and offering suitable product recommendations.
- Enhance store appearance through diligent merchandising and regular upkeep of displays.
- Contribute to a welcoming atmosphere through courteous interactions with both customers and fellow staff members.
- Demonstrate flexibility by adapting to various roles within the retail environment as needed.
- Increase sales and customer satisfaction through personalized servicing.
Education
Bachelor of Counselling -
Singapore University of Social Sciences (SUSS)
12.2023
Diploma in Network Systems & Security
Ngee Ann Polytechnic
04.2017
GCE O-Level
Anderson Secondary School
12.2013
Additional Information
20/07/1996
Timeline
Prison Officer
Singapore Prison Service
06.2017 - 04.2024
Retail Assistance (Part Time)
IORA
01.2014 - 05.2017
Bachelor of Counselling -
Singapore University of Social Sciences (SUSS)
Diploma in Network Systems & Security
Ngee Ann Polytechnic
GCE O-Level
Anderson Secondary School
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