Man Lin Voong

• Drive sales of Molecular Lab Solutions and ensure achievement of team target
• Responsible for the Molecular Lab product lines and lifecycle management of HPV, Micro (STI, MRSA, MTB), Genomics & Oncology, cobas Liat, GenMark by

(a) collaborating with regulatory team on product registration, review of quality notification to effective customer communication

(b) collaborating with the Molecular Lab team for a successful product launch

(c) managing product forecast planning for launch and obsolescence

• Responsible for weekly MRP ordering and inventory management by ensuring continuous supply for our respective Molecular Lab accounts
• Identify and monitor competitor activities, threats and opportunities so as to develop objection handling actions
• Implementation of business plans with current and potential customers to achieve team target

• Sales, Marketing and Business Development role in Biomed Diagnostics, Singapore.
• Distributor for Bruker MALDI TOF, Blood Culture Kits (In-house Manufactured BCK), Culture Media (Pre-prepared Media from Fort Richard and Creative Life Science' Dehydrated Media from CHROMagar), Plastic Consumables from Cellpro Bio.
• Managed liaising and discussion with respective business principle for sales funnel strategies and sales pipelines.
• Drive sales plans for accounts management and responsible for new products development in clinical healthcare market.
• Developed in-depth knowledge of each clinical customers and identify new customers through research and regular on-site meetings.
• Developed and executed strategic initiatives to implement key changes and improvements in business development and sales programs.
• Cultivated long-term relationships through focused effort on customer's unique needs and finding best solutions.
• Developed forecasting plans for territory to address quarterly and annual sales goal attainment for products.
• Utilized market trends and customer goals to close new opportunities.
• Managed and organized internal communication to align processes.

• Sales and Marketing role in Biomed Diagnostics, Singapore.
• Distributor for Blood Culture Instruments and Bottles from Becton Dickinson (BD), Bruker MALDI TOF, Blood Culture Kits (In-house Manufactured BCK), Culture Media (Pre-prepared Media from Fort Richard and Creative Life Science' Dehydrated Media from CHROMagar), Plastic Consumables from Cellpro Bio.
• Drive sales plans and responsible for accounts management in Clinical Microbiology healthcare market.
• Develops a list of existing clinical customers and identify new customers.
• Creates customers contact information into CRM and constantly maintained CRM portfolio.
• Analyzed sales numbers and market trend.
• Exercise critical thinking when handling key customers accounts by managing customer requirements, sales strategies and analyzed market competitors.
• Provided regular sales reports to the management on sales movements and market intelligence.
• Managed marketing projects timeline for events on annual basis for Clinical customers.
• Supported key private VIP account (Innoquest) for COVID-19 consumables related conversion sales, which brought in SGD12million revenue sales.
• Developed in-depth knowledge of each client's business through research and regular on-site meetings.
• Cultivated long-term relationships through focused effort on customer's unique needs and finding best solutions.
• Developed strategy to combat increased competitive presence within clinical market territory.
• Participated in quarterly training on latest technology trends and products in industry.
• Established clear and competitive goals, growth roadmaps and strategic business plans.
• Developed innovative sales and marketing strategies to facilitate business expansion.

• Clinical Chemistry Experience for 2.5 years
• Immunology and Serology Experience for 4.5 years
• Routine analysis of received samples and completion of all lab test requests within stipulated turnaround time
• Conducted chemical analysis of body fluids to determine presence of normal and abnormal components.
• Maintained required laboratory supplies inventory, and verified viability of supplies prior to use.
• Performed daily maintenance and quality control, performed calibration when necessary
• Operated, calibrated and maintained sophisticated instruments and equipment to facilitate quality laboratory and patient care operations.
• Established and monitored quality assurance programs and activities to maintain accuracy of laboratory results.
• Analyzed laboratory findings to check accuracy of results.
• Followed laboratory protocols for specimen processing, analysis and results reporting
• Trained and oriented new medical technologists to perform and interpret tests
• Performed adhoc validation of reformulated reagents and evaluation of new assays
• Published abstract and poster on the "Performance Evaluation between two analyzers on Method Evaluation of Anti- Glutamic Acid Decarboxylase on Euroimmun" and "Validation of reformulated reagents assays such as Hepatitis B Surface Antigen, Hepatitis A IgM and Hepatitis Core IgM"
• Attended 14th Asia Pacific Federation for Clinical Biochemistry and Laboratory Medicine Congress (APFCB) 2016 in Taipei, Taiwan
• Attended RCPA AACB Chemical Pathology in 2017
• Experiences in assisting and managing project by keeping researchers/ research coordinators abreast of the status of their samples (for batched samples)
• Coordinate Setting up of Non-Routine Tests and look up for suitable assay kits for the running of tests
• Liaise with distributors/vendors for the acquisition of kits
• Obtain quotation from distributors/vendors and coordinate the ordering in of assay kits
• Provide background support in the setting up of tests in the analyzer
• Preparation of budgetary and official quotations for clients who are interested in rendering our laboratory services for tests
• Coordinate between supervisors and researchers on the setting up of the test. Liaise between coordinators from different hospitals or different departments within the hospital
• Comply with all requirements of Laboratory Safety manual
• Comply with good laboratory practice as set out by the Laboratory Accreditation Programme of the College of American Pathologists and Singapore Regulatory Agencies such as the Medical Audit and Accreditation Units
• Perform other lab-related duties in order to help with the running of projects (e.g.: project sample reception, ordering into TD Synergy, centrifuging and aliquoting)