Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Breaks
Personal Information
Timeline
BusinessAnalyst

Manju Sreedhar

Summary

Business Analyst with solid background in analyzing business processes and implementing effective solutions. Specialized in identifying areas for improvement and delivering actionable insights that align with organizational goals. Demonstrated expertise in data analysis and stakeholder collaboration. Highly collaborative team member focused on achieving results and adapting to dynamic business needs. Proficient in data modeling and process improvement.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Business Analyst

IRAS
01.2022 - Current

Role & Responsibilities: As an Agile Business Analyst

  • Assisted PO in grooming the product backlog along with scrum team
  • Conducted requirement gathering sessions with stakeholders for eliciting, analyzing and documenting the requirements.
  • Created Process flow diagrams, UCS, UIS, user stories with appropriate acceptance criteria.
  • Created associate flow chart, process flows, prototypes/wireframes
  • Participated in requirements & solution walk through with development & testing team
  • Translated business requirements into test scenarios, conditions and expected results for user acceptance testing (UAT)
  • Conducted smoke testing on new builds.
  • Prepared and conducted familiarity sessions (Test data, Execution screenshot, how to record the execute test cases using Azure DevOps, how to raise Defect) with users before starting UAT.
  • Supported UAT users in executing UAT / review UAT executed, raised defects and followed on defect resolution to support UAT sign-off via the usage of Azure DevOps.
  • Manage UAT priorities and provide timely updates on testing progress.
  • Used SQL queries for extracting and validating the test data
  • Lead the offshore team in preparing test data preparation and execution of UAT Regression Testing
  • Work closely with the testing team to define acceptance criteria, perform user acceptance testing (UAT), and ensure that solutions meet business requirements and quality standards.
  • Participated in sprint demo and agile ceremonies (Sprint Planning, Daily stand-up, Sprint review and sprint retrospective)
  • Interacted effectively with stakeholders and on shore and offshore technical teams and quality assurance team
  • Prepared/Reviewed training materials

Business Analyst

Bnp Paribas Corporate & Investment Banking
05.2020 - 12.2021

Connexis Supply Chain front office (CSC FO) is BNP Paribas’s Bank customer facing system which enables all the Participants of the supply chain facing to share the payment order electronically, process them online and pay them electronically with the support of Connexis Supply chain back office (CSC BO) system

By implementing CSC, business can facilitate the process of discounting and financing over the payment orders. It creates an online platform to unite trading partners and financial institutions and make effective communication across the buyer and supplier network without any restrictions or reservations, in a transparent ecosystem. In CSC FO there are 2 models of supply chain financing, Payable Buyer Centric Model & Receivable Supplier Centric Model.

  • Hands on experience in SWIFT MT (101,102,103, 202, 202 COV) to ISO 20022 MX Messages mapping [Pain messages-pain.001, pain.002) Pacs messages (pacs.008, pacs.002, pacs.004), Single Euro Payments Area (SEPA)-Camt messages camt.052 – Intraday Bank to Customer Account Report / MT 941/942 camt.053 – Previous day Bank to Customer Statement/ MT 940 /950 camt.054 – Bank to Customer Debit / Credit Notification MT 900 / 910

Project 1

Supply Chain Finance [Invoice Discounting)

Payment Automation System FO 19,1 & BO13.1 (R2 - Domestic Payment for Japan CSC-BPHV2)

Project 2

Supply Chain Finance [Invoice Discounting)

Payment Automation System FO 19.1 & BO13.1 (R2 - Domestic Payment for India CSC-BPHV

Project 3

Supply Chain Finance [Invoice Discounting)

Payment Automation System FO R22.3 & Back Office R22.3 (Domestic Payment for Australia CSC-BPHV2)

Project 4

Columbia branch Rollout (Front Office & Back Office Release- FO 20.1 & BO R14.1)

Project 5

Canada Branch Migration Rollout (Back Office Release 14.1), Interacted effectively with stakeholders and technical teams (offshore development and onshore /offshore quality assurance team)

Roles and Responsibilities:

As Business analyst I was involved in below task with Senior BA

● Conducted multiple rounds of requirement gathering sessions with stakeholders for identifying and documenting the requirements

● Involved in requirement elicitation -tracing, maintaining, prioritizing requirements before submitting the document for approval.

● Analyzed scope sheet and identified scope and out of scope areas.

● Identified and documented stakeholder map, business process model (as -is and To-Be/Process re-engineering), Process flow diagrams

● Prepared Functional specification document.

● Conducted KT sessions with the development and quality assurance team.

● Interacted effectively with stakeholders and technical teams (offshore development and onshore /offshore quality assurance team)

● Prepared test execution Plan (Cycles, task, resources allocation, Planned/Actual start & completion date)

● Prepared environment checklist and shared it with respective team to ensure environment, related data, jobs are available and working as expected before starting SIT and UAT

● Created STP (golden Flows) and NSTP (Negative /Flow) scenarios for SIT and UAT.

● Conducted Smoke testing on SIT and UAT builds.

● Involved and guided offshore testing team in testing.

Supported in completing UAT testing as per the RTM within the scheduled period to get sign off from the respective stakeholders.

Senior Software Test Analyst

UOB Bank
01.2019 - 04.2020

Corporate Cash Payment System

UOB infinity is a corporate Cash Management system to Manage corporate customers cash flow efficiently with real-time visibility of account information and a comprehensive range of payments and collections features

Role & Responsibilities: As a UAT Test analyst

  • Created test cases based on user story
  • Prepared test data for UAT testing based on business requirements
  • Planned testing activities in line with the project timelines
  • Performed User acceptance testing (UAT) and regression testing.
  • Documented, track and reproduced the defects, reported the bugs with relevant screenshot and logs (Request and response logs along with Bearer token).
  • Prioritized outstanding defects and system problems ensuring accuracy and deadlines are met.
  • Monitored resolution of bugs, tested fixes, and helped developers tackle ongoing problems by providing QA perspective.
  • Prepared test artifacts: defect report, daily and weekly execution summary reports.
  • Extensively used SQL on test data preparation and backend validations.
  • Participated in daily scrum meeting and updated the daily status .

Test Engineer

UOB Bank
01.2018 - 12.2018

Loan System Origination

Role & Responsibilities: As a Test Engineer

  • Created test cases based on user story
  • Prepared test data for SIT testing based on business requirements
  • Planned testing activities in line with the project timelines
  • Conducted smoke test to verify the feasibility of each build
  • Performed functional testing- System integration testing, UAT ,regression testing.
  • Documented, track and reproduced the defects, reported the bugs with relevant screenshot and logs (Request and response logs along with Bearer token).
  • Prioritized outstanding defects and system problems ensuring accuracy and deadlines are met.
  • worked with development team to verify and updated the bug status
  • Prepared test artifacts: defect report, daily and weekly execution summary reports.
  • Extensively used SQL on test data preparation and backend validations
  • Participated in daily scrum meeting and updated the daily status

Senior Test Lead

Nokia Siemens
01.2015 - 12.2017

Personal Information Management System

[Advanced Leave Management, Time & Attendance Tracking, Employee Performance Management, and Recruitment Advanced Reporting.Country / Location Based Employee Management, Localized Payroll of Bangladesh, Srilanka and UAE employees.]

As a Senior Test Analyst

  • Prepared test data for SIT, UAT testing
  • Plan testing activities in line with the project timelines
  • Conducted smoke test to verify the feasibility of the new build before starting functional testing
  • Performed functional testing, SIT and regression testing
  • Conducted familiarity sessions with users before starting user acceptance testing
  • Created test data based on business requirements
  • Supported UAT users by executing UAT test cases, captured the screenshot for verification
  • Documented, track and reproduced the defects, reported the bugs with relevant screenshot and logs (Request and response logs along with Bearer token)
  • Prioritized outstanding defects and system problems ensuring accuracy and deadlines are met
  • Worked with development team to verify and updated the bug status until Closure
  • Created defect report, daily execution summary report
  • Extensively used SQL on test data preparation and backend validations
  • Participated in daily scrum meeting, provided update on the daily status of the team

Break Reason

Looking after my second new born baby

Test Engineer

Emarat Petroleum
01.2012 - 09.2014

Various In-House Projects

The Web portal caters the activities involved in the company’s various departments viz Auto care, Aviation, Car wash, cards, C-Store, Fuel, LPG, Lubex, Lubricants and Property

Role & Responsibilities: As a Test Engineer

● Analyzed BRS/FRS

● Created RCN for clarification regarding requirements.

● Prepared test cases based on business requirements.

● Participated in test case review meetings.

● Prepared Review checklist and involved in peer review of test cases.

● Updated the test cases document according to review comments.

● Prepared test data in the pre-testing phase.

● Executed SIT, UAT and Regression test cases

● Performed test activities such as test execution, captured and analyzed the test results.

● Logged defects in JIRA: defect tracking tool and followed up with development team until closure

● Executed SQL Queries to validate backend data.

● Participated in defect triage and status update meeting

● Effectively coordinated with Senior management, developers, Release teams and support teams

● Attended defect review meetings with business analysts, product owners, developers and team members.

● Prepared daily status report, defect reports, and weekly status summary report.

Business Analyst

Accenture
01.2007 - 12.2010
  • Role & Responsibilities:
  • As a Part of SAP BW team (comprising of 6 Members), as SAP BW Business Analyst, I was involved in preparing Functional Specs according to requirement, Preparing Technical specs for development, Modelling Info Providers according to requirement, Activation and Enhancement of Business Content, Process Chains, Preparing and creating custom data source. Query creation (Condition reporting and Exception highlighting, variables, restricted and calculated key figures) according to report requirement specs.

FunctionalSpecs completed during the period is as follows:

Purchase Requisition Details for non-complete PR line, % Savings Over Annual Contracted Value, Deleted or Amended PR.

Interface Design developed during the period is as follows.

Bid Enquiry, Purchase Requisition Details for non-complete PR line, % S

Savings Over Annual Contracted Value, Deleted or Amended PR.

Reports done during the time are Purchase Requisition Details for non-complete PR line, % Savings Over Annual Contracted Value, Deleted or Amended PR. Percentage Variation Order Variation Agreement Meeting Lead-time Norms.

Also done Enhancement on standard Data source, and ABAP Routines. Used WAD for reporting purposes. Created BW iView’s. Integrated BW Reports in EP.

  • Involve in defects reporting, created test data, wrote test cases for unit testing, integration testing and created user manuals for end user training

Business Analyst

MINDEF
01.2002 - 12.2004
  • Enterprise System(, MINDEF (including Army, Republic of Singapore Navy, Republic of Singapore Air force, Joint, Defense Finance Organization, Procurement Division (DSTA), Naval Materials DSTA, cataloguing Agency-SAFCA, STE Group and STL group)
  • Description: The implementation is divided into 2 Phases
  • PHASE I, SAP and Accenture are gathering input and requirements from departments and agencies within MINDEF and developing Global Template (GT) and designing Project Management Plan (from Plan to Deploy)
  • PHASE II, SAP, Accenture, Singapore Computer Systems are taking part in Project Management and development, :
  • Role: As a Part of SAP BW team (comprising of 12 Members including ABAP Developer's), as BW Business Analyst, my duty is estimating man days for each PDR, designing local PDR, Modelling (Custom info cube, standard info cube and ODS) required for reporting purpose, Activation and Enhancement of Business Content, Process Chains, Preparing and creating custom data source and info source based on Add-on-tables
  • Authorization of Info Cube, query creation (using counter key figures, Condition reporting and Exception highlighting, variables, hierarchies, restricted and calculated key figures) according to report requirement specs,

Report developed

  • Transaction Listing for Asset Additions
  • Asset disposals, Annual Fixed asset return by evaluation Group-Service Level, Disposal Management Report, Material master Performance Measurement Report, Inventory Profile Report
  • Used WAD for reporting purposes
  • Created BW iView’s
  • Integrated BW Reports in EP
  • Environment: SAP R/3 4.7, Enterprise Portal 6.0, and WAD, SAP BW 3.5
  • Functional Modules: PM, MM, FC in addition BPS, APO, SEM

Business Analyst

Wipro Limited
01.2000 - 12.2001

Roles and Responsibilities: As Junior Business Analyst

  • Designed, developed, tested and implemented BW Objects in SD and MM module
  • Also responsible for performance tuning; resolving loading issues and Query performance issues
  • Gathered Business Requirements and Conducted Gap Analysis to install Business Content
  • Designed & Developed custom Data Source, Info Source, Extractor, Info Cube and ODS to fulfill user requirements
  • Developed Transfer rules, Update rules and Start routines using ABAP to incorporate business logic and perform data manipulation
  • Enhanced master data sources 0Customer, 0Material and 0Vendor to meet custom reporting requirements
  • Developed data loading strategies for master data, transactional data and delta uploads
  • Created process chains for data loading, delta uploading and periodical PSA deletion
  • Extracted and loaded data from SAP R/3 into Sales Order Info Cube using Data Sources
  • Created Multi provider on sales and delivery cubes to assist reporting on sales and delivery together
  • Worked on Creating Aggregates, Compressions, Indexes, Multi Cubes and parallel setups for data loading to improve performance and utilize data effectively
  • Extensively worked on Query Designer and Web application designer to create Queries to forecast sales, budget and delivery analysis using Restricted Key Figures, Calculated Key Figures, Variables, filters and exceptions
  • Used reporting agent to create batch jobs for Report printing and Exception reporting
  • Involved in documentation and end-user training
  • Developed sales performance report The report needed to include past, present and future growth trends across customers, geographies and vehicle models for any given period Report.
  • The number of models required for a particular month is determined by analyzing the reports on orders placed, actual billing, stocks held, and exact number of vehicles sold Dealer sales. Improvement in dealer reports has enabled better dealer management. For instance, Company is able to improve sales from rural outlets; find the best mode of payment for particular customers; and, bridge the gap between leads and deals with the business intelligence tool
  • Company has introduced more relevant incentive programs for dealers in smaller towns, helping boost their sales
  • Post-sales service
  • Company can now track vehicle history with real-time generation of reports
  • Higher revenues for its service support partners are guaranteed, as it is now known exactly which vehicles are due to for service at any point in time
  • With the BI tool there is greater visibility about aspects such as parts replaced in a vehicle model, cost of replacement, and top complaints about the model, thus helping improve the customer-service experience

General benefits

  • As data is now available on the fly, employees need not spend time developing reports
  • Financial processes such as credit allocation and collections have become faster too

Environment: SAP R/3 4.7, SAP BW 3.0 B, Oracle

Business Areas: SD, MM & PP

Education

Master of Science - Computer Applications

Bharathiar University
India
01-1995

Bachelor of Science - Science

Kerala University
India
05.1995

Skills

    Stakeholder Engagement

    Requirement elicitation

    Business Process Modelling and enhancement

    Scope modelling

    Gap & Impact Analysis (As Is & To-be Model)

    Requirements Management and Development

    Agile and Waterfall methodologies

    Use cases/UIS and user stories , Functional Specs documentation

    Figma , Visio, JIRA, Confluence, Azure DevOps,Ms-Office

    Organized and facilitated SIT & UAT

    SQL

    SDLC, STLC

Accomplishments

    Have got token of appreciation from UOB Director , for the timely launch of UOB infinity.

Certification

  • Completed CBAP training from IIBA Authorize training Centre
  • ISTQB - Foundation Level Tester
  • ISTQB - Advanced Level Test analyst
  • TOSCA Automation Specialist Level 1
  • TOSCA Automation Specialist Level 2
  • Certificate in Website Design and Development (HTML, XML, CSS, Photoshop)

Breaks

  • Looking after my second new born baby
  • Resigned the job to looking after my new born baby

Personal Information

Residency: Singapore PR

Timeline

Business Analyst

IRAS
01.2022 - Current

Business Analyst

Bnp Paribas Corporate & Investment Banking
05.2020 - 12.2021

Senior Software Test Analyst

UOB Bank
01.2019 - 04.2020

Test Engineer

UOB Bank
01.2018 - 12.2018

Senior Test Lead

Nokia Siemens
01.2015 - 12.2017

Test Engineer

Emarat Petroleum
01.2012 - 09.2014

Business Analyst

Accenture
01.2007 - 12.2010

Business Analyst

MINDEF
01.2002 - 12.2004

Business Analyst

Wipro Limited
01.2000 - 12.2001

Bachelor of Science - Science

Kerala University

Master of Science - Computer Applications

Bharathiar University
Manju Sreedhar