Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
CCA/Sports
Languages
Timeline
Personal Attributes
Awards
Generic

Manimaran Sivaramakrishnan (Steven)

Summary

Aviation-Aircraft Specialist and MBA Graduate. A disciplined, highly skilled professional combining a strict aviation engineering foundation with advanced strategic capability. Offers eight years of heavy electro-mechanical experience, certified in C-130 airframes and engines alongside industrial systems training. Complemented by an MBA with results pending end-June 2026, expecting Merit or Distinction with a track record of four Distinctions and two Merits. A proven professional with a decade of business ownership and public management experience, ready to bring high-level troubleshooting discipline and zero-failure safety compliance to the Engineering Train Maintenance team. (ETM).

Overview

36
36
years of professional experience
1
1
Certification

Work History

Senior Manager

Ministry of Health (MOH)
2023.02 - 2024.12

Case Management & Stakeholder Coordination: Incident Evaluation & Reporting: Training & Webinar Presentation: Operational Oversight: Knowledge Management: Staff Engagement & Event Coordination:

  • Managed urgent cases from polyclinics, PHPCs, and MPS appeals escalated to Ministers, ensuring swift resolution and positive outcomes.
  • Triggered external stakeholders for service recovery when required to enhance patient experience.
  • Integrated MOH policy updates into stakeholder SOPs/workflows, inspecting and strengthening operational processes.
  • Generated and monitored incident reports for vaccination errors, collaborating with AIC and PCC to implement preventive measures.
  • Assessed medical service providers' responses to vaccination errors through detailed inquiries and ensured policy adherence.
  • Presented clinical guidelines and vaccination procedures to newly onboarded NVP GP clinics, emphasising key updates and scenario management.
  • Developed operational plans and reporting systems for efficient vaccination execution at polyclinics, PHPCs, and hospitals.
  • Ensured vaccine inventory accountability, minimised wastage, and maintained policy compliance.
  • Updated department Operational Knowledge Management (OKM) and monthly Department Key Records for Electronic Registry System (ERS) filing.
  • Nominated as MOH Fresh Connexions main representative, planning and organising events such as MOH Family Day 2024 to promote staff cohesion and well-being.
  • Led initiatives like Zonal Fabulous Fun Days and successfully coordinated a Healthy Food Trail event with strong executive support.
  • Managed compliance efforts and resource allocation to uphold regulatory standards

Senior Manager

MOH
2022.09 - 2023.01

Operations Control & Monitoring (OCM)

  • Investigated adverse vaccination events, optimising responses to critical incidents.
  • Developed operational resources to streamline onboarding and ongoing training.
  • Facilitated cross-functional collaboration to enhance team efficiency.

Manager

Ministry of Health (MOH)
2020.03 - 2022.08
  • Policy Management & Process Improvement: Managed and improved policy management processes, ensuring compliance and efficiency. Coordinated daily operation activities, translating strategic directives into actionable procedures.

Director/Owner

KopiRoti Holdings PTE LTD
2014.10 - 2020.03
  • Established and managed cafe operations, from customer service to quality control. Achieved operational success through consistent service delivery and staff management.

Financial Planner/Manager

GE Life / AIA
1998.05 - 2021.12
  • Agency Development & Financial Planning Roles Held senior positions at insurance firms including AIA, and Great Eastern Life Singapore, specializing in strategic planning, client engagement, and team leadership.

Aircraft Maintenance Technician

RSAF
1989.06 - 1996.06
  • Conducted thorough inspections of aircraft components to ensure compliance with safety and operational standards.
  • Diagnosed mechanical issues using specialised tools, implementing effective solutions to maintain aircraft readiness.
  • Led maintenance teams in executing scheduled repairs, enhancing overall workflow efficiency and adherence to timelines.
  • Mentored junior technicians on advanced troubleshooting techniques, fostering skill development and knowledge transfer within the team.
  • Collaborated with engineering teams to refine maintenance procedures, improving accuracy and consistency in aircraft servicing.
  • Maintained accurate records of all maintenance tasks performed, ensuring compliance with FAA regulations.
  • Enhanced aircraft safety by performing thorough maintenance inspections and identifying potential issues.
  • Inspected airframes to detect wear and other defects.
  • Operated power tools, gauges and testing equipment to adjust, repair, and replace faulty components in aircraft.
  • Lubricated shafts, bearings, and gears to maintain optimal performance.
  • Maintained repair logs to document all corrective and preventive aircraft maintenance.

Education

MBA -

SHRM College
2026-06

Professional Diploma in Digital Marketing - Digital Technology

Lithan Academy Pte Ltd
2025-10

Diploma in Digital Marketing - Sales & Infocomm Technology

ASK Training
2025-01

Business & Digital Transformation

SMU
2022-06

CEI Key Appointment Holder (KAH)

Singapore Polytechnic
2020-11

Diploma in Mass Communications - Mass Communications

Management Development Institute of Singapore
1996-03

Skills

  • Aviation-technical expertise
  • Strategic Planning & Coordination
  • Team Leadership & Staff Development
  • Incident Reporting & Resolution
  • Operational Openness Optimisation
  • Client Care & Service Management

Accomplishments

    Post Circuit breakers(PCB)

    Collaborated with key stakeholders and internal teams to develop the Vaccination Differentiated Safe Management (VDS) exemption workflow, leveraging problem-solving and communication skills to provide critical support for handling public queries and requests.

    Trypanophobia

    Client Workflow Development for Sedated Vaccination

    Led the creation and implementation of vaccination under sedation workflows, collaborating across hospital clusters and departments to ensure seamless case-by-case management, demonstrating strong leadership and teamwork throughout the process.

    Cross-Agency Collaboration

    Facilitate and support key COVID-19 initiatives for children under 17 years old with KKH and MCI.

    I proactively initiated a collaboration with doctors, nurses, and the MCI Director to conduct a survey and assess the feasibility of a children's vaccination rollout. This highlights my ability to form effective cross-agency partnerships.

Certification

  • MICROSOFT POWERPOINT 2019 March 2024
  • MICROSOFT POWERPOINT 2019 - BASIC, INTERMEDIATE & ADVANCED
  • MICROSOFT EXCEL 2019 June 2023
  • INTELLISOFT SYSTEMS
  • MICROSOFT EXCEL 2019 - BASIC & INTERMEDIATE

CCA/Sports

As a member of the Singapore Masters Track & Field team, I competed in the 100-meter and 200-meter events at the ASEAN Masters Games. My passion lies in sprinting, particularly the 100m and 200m events. As a member of the Singapore Masters Track & Field team, I competed in the 100-meter and 200-meter events at the ASEAN Masters Games. My passion lies in sprinting, particularly the 100m and 200m events.

Languages

  • English
  • Mandarin
  • Malay
  • Tamil

Timeline

Senior Manager

Ministry of Health (MOH)
2023.02 - 2024.12

Senior Manager

MOH
2022.09 - 2023.01

Manager

Ministry of Health (MOH)
2020.03 - 2022.08

Director/Owner

KopiRoti Holdings PTE LTD
2014.10 - 2020.03

Financial Planner/Manager

GE Life / AIA
1998.05 - 2021.12

Aircraft Maintenance Technician

RSAF
1989.06 - 1996.06

Business & Digital Transformation

SMU

MBA -

SHRM College

Professional Diploma in Digital Marketing - Digital Technology

Lithan Academy Pte Ltd

Diploma in Digital Marketing - Sales & Infocomm Technology

ASK Training

CEI Key Appointment Holder (KAH)

Singapore Polytechnic

Diploma in Mass Communications - Mass Communications

Management Development Institute of Singapore

Personal Attributes

  • Proactive problem solver with strong analytical skills
  • Effective communicator and relationship builder
  • Dedicated to continuous learning and professional development

Awards

  • COVID-19 Resilience Medal (CRM) December 2023 MOH Recognises individuals who directly contributed to Singapore's fight against COVID-19, providing healthcare and administrative support throughout the pandemic.
  • Million Dollar Round Table 2004 MDRT The MDRT Culture of Excellence Awards celebrate outstanding agency management in six areas, showcasing leadership contributions that set a global benchmark for excellence in financial services.
  • AIA 2008 AIA Super Achiever AIA Super Achiever Award is presented to those who have reached excellence in Salesmanship, Service and Administration in Life Insurance. Members have surpassed the production requirements of the company.
  • SAF 1994 Singapore Armed Forces (SAF) Good Service Medal The Singapore Armed Forces Good Service Medal is presented to regular career soldiers who have completed five years of continuous service and upon completing five years of continuous service.
Manimaran Sivaramakrishnan (Steven)