Dedicated technician with a proven track record at Advance Laboratory System Pve. Ltd. excelling in troubleshooting and complex repairs. Known for exceptional attention to detail and strong customer service skills, I effectively maintain equipment and ensure a safe work environment while thriving under pressure.
Overview
10
10
years of professional experience
1
1
Certification
2
2
years of post-secondary education
Work History
Technical Specialist
Advance Laboratory System Engineering Pte Ltd
03.2018 - Current
Facilities Area Management
(On attachment to C+H Associates Pte. Ltd) for Building Maintenance Services at Yale NUS.
Performed day-to-day preventive maintenance on building infrastructure, attended to residents’ complaints, and carried out repairs including lighting replacements, plumbing and sanitary works, and air-conditioning services.
Lead and coordinated with vendors from M&E, structural, plumbing, air-conditioning, pest control and etc.
Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
Conducted root cause analyses for recurring technical issues, minimizing future disruptions by completing repairs quickly by leveraging strong diagnostic skills and attention to detail.
Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
Trained and coached new technicians onboard in standard operating procedures, ensuring consistency across the whole team.
Provided customer service satisfaction with prompt and knowledgeable support for various technical issues.
Streamlined inventory management, ensuring optimal levels of spare parts and materials at all times.
Technician
B19 Technologies Pte. Ltd
04.2015 - 08.2017
Performed installation works and maintained electrical systems in compliance with safety standards.
Inspected equipment, systems, and infrastructure to ensure proper functioning.
Maintained and repaired electronic components and devices involving electrical systems.
Conducted testing to identify faults in wiring, fixtures, and other electrical equipment.
Checked, repaired and repacked survival equipment to meet specifications.
Diagnosed and repaired problems with electrical and mechanical systems.
Conducted root cause analyses for recurring technical issues, minimizing future disruptions.
Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
Education
No Degree - Electrician
Institute of Sri Viruthambigai I.T.C
India
08.2005 - 07.2007
Skills
Customer service
Able to multitask and work well under pressure
Analytics
Technical solutions on Issue resolution/troubleshooting and problem-solving
Teamwork and collaboration to rectify issue on a timely manner