Manickavasagam Chakravarthy

Responsibilities:

• Managing 2 different supplier teams operating Apple Trade In sites in Korea and Malaysia
• Identify and implement process efficiency and cost reduction measures
• Partners: Apple Retail, Apple Finance, DB Schenker, DHL supply chain

Accomplishments:

• Developed strong relationships with 2 different key supplier teams, fostering collaboration and mutual growth opportunities.
• Implemented Malaysia Trade In operations well within the estimated 6 months time period
• Developed the solution for automation of daily customer PII validation error reporting for Japan Trade In operations removing manual effort of 5 hours per week.

Responsibilities:

• PAC Logistics Project (DC migration, Apple SAP changes implementation) management
• Partners: Apple Care, Apple BPR, DB Schenker, DHL supply chain

Accomplishments:

• Successfully managed the Korea Apple Care DC migration project in 2023 helping improve productivity of
• Successfully implemented changes to PAC log ops/systems (3PL) to accommodate new SAP financial entity for PAC in 2023
• Successfully implemented changes to PAC log ops/systems (3PL) to accommodate SG GST changes from 7% to 8% in 2024
• Successfully onboarded new carrier for Apple Singapore online store deliveries in 2024

Responsibilities:

• Contract logistics project management
• Driving UAT & signoff
• Stakeholders management
• Customer engagement
• Customers: 3M

Accomplishments:

• Successfully implemented EDI and WMS changes in CEVA’s proprietary WMS within a short time of joining the organisation, bringing customer accolades and appreciations to TEAM CEVA

Responsibilities:

• Project management
• Solutioning for customer DC logistics requirements
• Helping customer meet day to day order fulfillment demands and supporting peak time (new product introduction) demand
• Customers: Apple

Accomplishments:

• Successfully implemented 3 major solutions in Schenker’s proprietary WMS application to support the customer's fraud detection business needs
• Efficiently coordinated a team of in house application, EDI and API developers at Schenker to prioritize and implement the customer's highly demanding priority projects
• Effectively engaged highly competitive and demanding customers to understand requirements, develop and implement solutions
• Worked together with Schenker regional ops team and travelled to Sydney, to complete the customer's Australia Distribution Center inventory count, which was hindered by COVID 19, process issues and high attrition rate.

Responsibilities:

• Project management
• RFP/RFQ response
• Presales support
• BRD creation, stakeholder review and sign off
• Solutions Implementation management
• Customer engagement and business stakeholders management
• Customers: Harley Davidson, Bose, Philips, Under Armour, New Balance, Nike, Adidas, Levis, AEO

Accomplishments:

• Successfully implemented Oracle Cloud WMS, Manhattan Scale WMS and Oracle TMS solutions for APLL customers spread across fashion, retail, automotives and electronics
• Closely worked with IT applications & infrastructure, operations, industrial engineering and customer account management teams to define, design and deliver cost effective logistics solutions
• Successfully conceptualized and implemented RFID based inbound receiving solution for a leading apparel manufacturer achieving the ‘Technology Hall of Fame’ for 2020
• Acted as the primary techno functional contact for international logistics, contract logistics, and consolidation services RFQs
• Effectively conducted application demos and trainings for internal & external stakeholders

Responsibilities:

• Oracle cloud WMS consulting and implementation management
• Requirements gathering and Solution design
• Functional specification creation, stakeholder review and signoff
• Presale presentations and related travel
• Customers: Al Nahdi

Accomplishments:

• Successfully implemented the first ever Oracle Cloud WMS and work force management solution for Al Nahdi in KSA in 2018
• Effectively aided business development teams with Oracle Cloud WMS presales, application demo and trainings

Responsibilities:

• Requirements gathering
• Functional specification creation and signoff
• Technical specs review
• User training
• User acceptance testing coordination
• Customers: APL Logistics

Accomplishments:

• Successfully onboarded 2 electronics and 3 consumer product goods customers to the customer's WMS application to operate their contract logistics business using the 5 member offshore Infosys application development and maintenance team
• Successfully implemented Oracle Cloud WMS solution for APLL’s customer ‘Under Armour’
• Successfully designed, developed and implemented a cheap but effective MS access-based WMS solution to manage APLL’s customer inventory

Responsibilities:

• Requirements gathering
• Functional specification creation and signoff
• Technical specs review
• User training
• User acceptance testing coordination
• 24X7-support coordinator
• Systems: Sysco Unified System (Legacy ERP) enhancements and support
• Customers: Sysco Foods, APL Logistics

Accomplishments:

• Successfully implemented changes to the Sysco’s proprietary ERP application by closely working with Sysco biz and Infosys application development and maintenance teams
• Managed the offshore Infosys support team responsible for 24X7 support for Sysco’s proprietary ERP application

Responsibilities:

• Requirements gathering
• Functional specification creation and signoff
• Technical specs review
• User training
• User acceptance testing coordination
• 24X7-support
• Systems: DS400 WMS (legacy) enhancements, 24X7 production support in Japan
• Customers: Nike, Japan

Accomplishments:

• Successfully developed new features and implemented changes for Nike’s proprietary WMS application
• Effectively supported Nike operations with 24X7 support for Nike’s proprietary WMS application