Mandy Teo Yee Ning
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
15
15
years of professional experience
Work History
Bikini Bar Outlet Supervisor
Coastes Pte Ltd
10.2017 - 03.2024
- Assisted in managing staff schedules to ensure adequate coverage during peak hours, minimizing wait times for guests.
- Ensured consistent quality of drinks by regularly monitoring bartender performance and providing guidance when necessary.
- Streamlined bar operations for increased efficiency by implementing effective inventory management systems.
- Maximized customer service by training staff, overseeing operations, and resolving issues.
Customer Service Executive
ASRO Interlink Pte Ltd
07.2016 - 01.2017
- Handle calls of enquiries and ordering, Handle walk in customers and their enquiries, Product knowledge on interior design supplies, Replying to emails (arranging appointments, customers’ queries)
Customer Service Officer
Comfort Delgro Pte Ltd
12.2015 - 01.2016
- Handle calls of general enquiries, compliments and complaints, Replying to feedbacks while calling on for investigations as third party, Calling of parties involved in accidents with company’s drivers to provide information on accident claims and arranging fruit baskets to be sent to the party.
Bikini Bar Full Time Waitress
- 12.2015
- Providing customer service, waitressing, Cashiering, Bartending, Handling part-timers, Product knowledge, Slight event preparation knowledge
Part-time Cashier Crew at KFC Zoo
06.2010 - 12.2011
- Cashiering, Food Handling, Cleaning
Part-time Cashier Crew at Yoshinoya Causeway Point
09.2009 - 12.2009
- Cashiering, Food Handling, Cleaning
Education
Diploma in Hospitality and Tourism -
MDIS
01.2015
Professional Certificate in Business Management -
MDIS
01.2013
GCE 'O' Level -
01.2011
Skills
- Simple MS Office usage
- Decent English writing and speaking
- Decent Chinese writing and speaking
- Scheduling Coordination
- Handling Complaints
- Flexible Work Schedule
Earliest Start Date
Immediate
Personal Information
- Age: 29
- Expected Salary: $3500
- Gender: Female
- Nationality: Singaporean
Timeline
Bikini Bar Outlet Supervisor
Coastes Pte Ltd
10.2017 - 03.2024
Customer Service Executive
ASRO Interlink Pte Ltd
07.2016 - 01.2017
Customer Service Officer
Comfort Delgro Pte Ltd
12.2015 - 01.2016
Part-time Cashier Crew at KFC Zoo
06.2010 - 12.2011
Part-time Cashier Crew at Yoshinoya Causeway Point
09.2009 - 12.2009
Bikini Bar Full Time Waitress
- 12.2015
Diploma in Hospitality and Tourism -
MDIS
Professional Certificate in Business Management -
MDIS
GCE 'O' Level -
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