Mandy Tan
Singapore
Summary
Dependable and conscientious student. Dedicated, hardworking, and committed to becoming a responsible and valuable team member. Bringing forth a positive attitude and the willingness to learn new skills and gain insights.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Business and Operations Intern
MindFlex Pte Ltd
01.2024 - 06.2024
- Studied with and shadowed senior staff to develop deep understanding of team processes and full operational activities.
- Familiar with accounting software Xero, job scope included creating invoices and accounting payments.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Retail Flagship Associate
Moleskine
11.2021 - 12.2021
- Joined during the opening of the store in Paragon, thus very involved in behind the scenes work and exposed to the procedures and structure behind managing a storefront.
- Delivered persuasive presentations on products and Moleskine Smart Writing set that was commision based, increasing customer engagement and closed more deals
- Demonstrated product knowledge and answered customer questions resulting in an increase in sales
Education
Bachelor of Science - Economics
Singapore Management University
06-2028
Eunoia Junior College
10-2023
Integrated Programme -
Singapore Chinese Girls' School
12.2017
Skills
- Fast Learner
- Leadership
- Adaptability
- Good time management
- Ability to Work in a Team
- Communication Skills
Certification
Introduction to Corporate Finance, Wharton University of Pennsylvania
Timeline
Business and Operations Intern
MindFlex Pte Ltd
01.2024 - 06.2024
Retail Flagship Associate
Moleskine
11.2021 - 12.2021
Bachelor of Science - Economics
Singapore Management University
Eunoia Junior College
Integrated Programme -
Singapore Chinese Girls' School
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