Visionary and results-driven commercial leader with 20+ years of global experience advising Fortune 100 companies across Life Sciences, Consumer Health, Retail, Singapore Inc., and Technology. Proven track record in scaling P&Ls, driving innovation-enabled transformations, and shaping finance, risk, and governance strategies. Trusted advisor to CEOs and Boards, recognized for designing future-ready commercial strategies and operating models that deliver sustainable growth, build enterprise resilience, and develop high-performing leadership teams across APAC, EMEA, and the Americas.
Overview
21
21
years of professional experience
Work History
Managing Director & Practice Lead, Life Sciences & Consumer Health (Strategy & Consulting); Client Account Lead
Accenture – South East Asia (SEA)
02.2022 - Current
Managed dual P&L accountability: (1) $15M+ strategy portfolio and (2) Client Account Lead > $50M across two priority accounts.
Strategy & Consulting Practice Lead, Life Sciences & Consumer Health
Established and scaled the practice from ground up, defining vision, GTM strategy, and KPIs; drove ~4 years of growth ($300K – $22M+ sales) by creating innovative offerings, executing on global best practices, and building trusted C-suite relationships.
Led, grew & equipped a high-performing team of 50+, delivering “where to play/how to win” strategies, Go-To-Market (GTM) blueprints, launch excellence programs, and operating model redesigns, unlocking margin expansion, efficiency gains, and accelerated market penetration.
Co-launched a 170+ FTE LS capability hub (KL), enabling ~$40M+ in services annually and providing end-to-end transformation support.
Client Account Lead
Owned C-suite relationships for two priority accounts; a Fortune 500 (rev > $60B) and a FTSE 100 (rev > $30B) driving growth, full P&L accountability, and delivering measurable 360 client impact.
Partnered with Microsoft, Salesforce, and Google to pilot AI and digital use cases, converting disruptive innovations into tangible client value and competitive advantage.
Advised Leadership Committees on business performance, talent, and culture, channeling global expertise to accelerate outcomes and embed transformation.
Relevant Experience Across Portfolio
Market Growth & GTM Strategy: Unlocked 5-7% sales growth by diagnosing root causes and defining where-to-play/how-to-win priorities. Shaped and operationalized a growth blueprint that boosted brand awareness (+40%) and accelerated HCP adoption.
Omnichannel Reinvention: Led the commercial reinvention across 3 therapeutic areas and 500+ brand/market combinations, delivering a scalable omnichannel execution blueprint that lifted market share (+15%), tripled digital engagement in 18 months, and boosted brand visibility (+75%) across 19 Emerging Markets.
Salesforce Excellence: Led strategy, ROI case and execution for a GenAI-powered Sales Coach app, creating a Salesforce Excellence framework that accelerated onboarding (+30%), improved HCP engagement (>100+ territories), and enabled accelerated product launches.
Launch Playbook: Designed and executed a fit for growth vaccines launch playbook with targeted Route-To-Market strategy for 10 APAC markets, using digital transformation levers to reach >50M patients, and build a repeatable model for high-margin launches across assets.
Go-To-Market Optimization: Redesigned GTM strategy across Indonesia, Thailand, and Korea with new market entry, innovative channel playbooks, and capability uplift; delivering 1.5–2x profitable service-led sales growth in 3 years at ~40% EBIT.
Workforce of the Future: Designed workforce and talent strategy, embedding digital transformation initiatives that drove +20% employee engagement, +15% patient satisfaction, and improved operational efficiency.
Capability Building at Scale: Built an APAC-wide program for 400+ Patient Journey Partners across 35 cohorts in 5 regions, strengthening consultative & negotiation skills (+25% confidence) and accelerating delivery of transformative medicines.
M&A & Integration: Led $70M acquisition (100% buy-out) of a subsidiary (350 employees), overseeing valuation, diligence, and negotiations. Drove seamless integration, EBITDA uplift, and regional service expansion.
Leadership Reinvention: Designed and delivered a global leadership reinvention program (6 workshops) that aligned leaders on critical priorities, drove behavioral shifts to break silos, and elevated engagement; unlocking above-market commercial growth
Trusted Finance & Risk Advisory to Boards, Tech, Audit & Risk Committees of Fortune 500s, Temasek portfolio companies, and Singapore Inc institutions; strengthening functions, governance, resilience, and long-term enterprise value.
Partnered with CFOs to redesign finance functions and lead large-scale transformations, including IPO readiness, enterprise risk management, and process re-design of efficiency, digitization, and agility; delivering >30% productivity gains and $50M+ in savings.
Scaled EY’s Retail & Consumer practice in SEA, advising CXOs and CFOs on growth strategy, market entry, customer engagement & analytics, and embedding innovation-by-design into operating models across 7+ markets.
Relevant Experience Across Portfolio
IPO Readiness: Assessed and shaped enterprise finance, risk and governance structures alongside founders, enabling one of Southeast Asia’s largest IPOs (Tech Unicorn) and setting benchmarks for market readiness and compliance.
Finance, HR & Tech Shared Services: Redesigned enterprise finance, HR & Tech verticals, optimizing $45M cost base and setting up shared services. Delivered $7M (16%) savings and >30% productivity uplift (Temasek linked enterprise).
Customer Experience & Operational Excellence: Orchestrated transformation across 8 hospitals, improving turnaround times (-20–30%), reducing leakage, and enabling insight-driven decisions that lifted patient satisfaction & revenue capture.
Enterprise Finance Transformation: Led a $20M, 3-year Board-sponsored program, building data-driven risk insights and strengthening enterprise-wide risk capabilities to reduce exposure and drive resilience.
Commodities & Treasury Management (CTRM) Digital Transformation: Led 50+ FTE team to design digital trading & finance strategy, assessed & implemented a CTRM solution that automated processes, boosted operational efficiency (+30%), and enhanced risk visibility.
Senior Principal
EY | UKI & EU
01.2011 - 10.2018
M&A integration: Spearheaded a $2B acquisition, harmonizing commercial operations across 7 countries and realizing targeted synergies.
Finance Business Transformation: Orchestrated a global multi-country SAP rollout in partnership with the CFO and Transformation Head, delivering standardized processes, enhanced financial transparency, and operational efficiency to enable scalable growth.
Zero Based Budgeting: Developed cost to serve models for a retail company to enhance decision making and profitability; directly contributing to 10% reduction of costs.
Manager
EY | US
05.2005 - 12.2010
Managed and delivered strategy and consulting engagements across US focused on Health Insurance, Consumer & Retail covering business case, commercial due diligence, portfolio strategy, market entry, customer engagement and pricing models.
Co-Founder
OpenCL.com | US
05.2004 - 05.2005
Co-founded a university-based consulting firm, mobilizing teams of MBA and PhD students to deliver innovative, out-of-the-box solutions to client problems; successfully ran for 2 years.
Education
BACHELOR’S DEGREE - Economics, Management Information Systems
University of Wisconsin – Madison
05-2004
Affiliations
Board Member, Bonbillo Impact Accelerator: Driving growth and innovation for a global accelerator fund supporting social, cultural, and sustainability-focused ventures.
Recognition for Championing Women in Leadership: Honored for advancing gender diversity and creating pathways for working mothers to rise into leadership.
Value 360 Award Nominee (x2): Global Accenture recognition for delivering client growth, innovation, and sustainable impact.
ASEAN Executive Sponsor, Accenture C-Level Engagement (CLE) Academy: Designed and led a curriculum to elevate 300+ senior leaders’ C-suite presence, enabling trusted advisor positioning, impactful client dialogues, and board-level influence.
Nominated to the EY Entrepreneur of the Year APAC Committee: Entrusted with interviewing 20 entrepreneurs and industry leaders for selection through entrepreneurial insight and executive judgment
Affiliations: American Chamber of Commerce (AmCham), Asia Pacific MedTech Council (APACMed), Ascend (US Women Leadership Network), 30% Club, CriticalEYE
Timeline
Managing Director & Practice Lead, Life Sciences & Consumer Health (Strategy & Consulting); Client Account Lead
Head of Learning Support (High School) at United World College South East Asia (East Campus)Head of Learning Support (High School) at United World College South East Asia (East Campus)
Executive Assistant to Global Client Lead, Global Managing Director & Managing Director, Experience at OgilvyExecutive Assistant to Global Client Lead, Global Managing Director & Managing Director, Experience at Ogilvy