MANASANAN POON
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range in dynamic, fast-paced settings.
Overview
7
7
years of professional experience
Work History
Managing Director
RENOWN INTERNATIONAL DISTRIBUTION PTE LTD
01.2023 - Current
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Monitored office workflow and administrative processes to keep operations running smoothly.
- Documented processes and drafted SOPs to comply with regulations and company policies.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
Head Chef Coordinator
THE STRAITS PEOPLE LLP
04.2019 - 08.2022
- Motivated staff to perform at peak efficiency and quality.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Implemented effective inventory control systems to reduce food spoilage and waste.
- Developed unique events and special promotions to drive sales.
Managing Director
RENOWN INTERNATIONAL DISTRIBUTION PTE LTD
01.2017 - 03.2019
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Monitored office workflow and administrative processes to keep operations running smoothly.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Implemented business strategies, increasing revenue and effectively targeting new markets.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
Education
INTERNATIONAL BUSINESS
SSTC INSTITUTE
SINGAPORE03.2023
WPLN
SINGAPORE09.2022
BUSINESS AND ACCOUNTING
ITE COLLEGE CENTRAL
SINGAPORE04.2015
BUSINESS AND ACCOUNTING
ANG MO KIO SECONDARY SCHOOL
SINGAPORE11.2013
Skills
- Employee Performance Management System
- Special Promotions Planning
- Organizational Structuring
- Financial Management
- Accounting Processes
- Client Meetings
Languages
Thai
Intermediate (B1)
Chinese (Mandarin)
Intermediate (B1)
English
Advanced (C1)
Timeline
Managing Director
RENOWN INTERNATIONAL DISTRIBUTION PTE LTD
01.2023 - Current
Head Chef Coordinator
THE STRAITS PEOPLE LLP
04.2019 - 08.2022
Managing Director
RENOWN INTERNATIONAL DISTRIBUTION PTE LTD
01.2017 - 03.2019
INTERNATIONAL BUSINESS
SSTC INSTITUTE
WPLN
BUSINESS AND ACCOUNTING
ITE COLLEGE CENTRAL
BUSINESS AND ACCOUNTING
ANG MO KIO SECONDARY SCHOOL
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