Manahil Jamwal
Singapore
Summary
Operations professional with strong background in streamlining processes and optimizing efficiency. Demonstrates robust focus on
team collaboration and consistently meets organizational goals.
Adaptable and reliable with skills in project management, admin support and operational reliability. Known for clear communication, strategic thinking, and results-driven approach. I am seeking to contribute these skills in HR Operations, Administrative Executive, or Program Administration roles.
Overview
5
5
years of professional experience
Work History
Operations Associate
Start2 Group Pte. Ltd.
08.2025 - Current
- Lead onboarding administration for startups, mentors, and partners: prepared, issued, and tracked agreements; coordinated with stakeholders for timely completion.
- Handle accounts payable support: Received and reviewed invoices, verified against contracts and mentor logs, ensured accurate payment preparation, and liaised with finance for disbursement.
- Administer mentor lifecycle processes (onboarding, renewals, offboarding), maintaining records and responding to mentor queries on systems and invoicing.
- Maintain and update operational trackers and reports, ensuring accurate CRM and database records.
- Document and refine standard operating procedures (SOPs) to improve clarity and reduce repetitive errors.
- Support event-related admin such as attendance lists, vendor coordination, and communications.
Part-Time Retail Sports Specialist
Decathlon SG Lab
09.2024 - 04.2025
- Mentored new team members through onboarding and buddy support, helping them adapt to floor operations.
- Coordinated task allocation, shift schedules, and daily inventory checks to support team efficiency.
- Handled customer queries with patience and professionalism to maintain service standards.
Student Assistant
National Institute of Education
11.2023 - 02.2024
- Transcribed and entered interview data accurately; upheld data privacy and confidentiality.
- Managed calendars, reminders, and time-sensitive research admin tasks.
- Liaised with stakeholders to secure updates and support ongoing projects.
Oral History Intern
National Council of Social Service
05.2023 - 08.2023
- Coordinated a new oral-history initiative: scheduled interviews, tracked progress, and prepared updates for stakeholders.
- Organised recordings, transcriptions, and documentation for archival purposes.
- Produced clear handover materials that streamlined onboarding for the next intern cohort.
Part-Time Sales Consultant
Cotton On Group
06.2022 - 09.2022
- Supported daily floor operations and team communications to achieve sales goals.
- Ensured stock organisation and contributed to merchandising displays.
- Delivered attentive customer service to maintain store reputation.
Assistant Teacher
Kumon Kaki Bukit Centre
04.2021 - 08.2021
- Assisted in planning and delivering lessons for students aged 5–12.
- Collaborated with educators and parents to track student progress.
- Improved lesson delivery by introducing digital tools for remote learning.
Education
Bachelor of Arts - History
Nanyang Technological University
Singapore05.2025
'A' Level Certificate -
Yishun Innova Junior College
Singapore11.2020
Saint Anthony's Canossian Secondary School
Singapore11.2017
Skills
- Admin & HR Operations: Managed onboarding coordination, agreements routing & tracking, and records upkeep
- Accounts Payable Support: Invoice intake & verification, cross-checks against logs, payment follow-up
- Records / Document Control: Version control, filing systems, SOP documentation
- Coordination & Reporting: Scheduling & calendars, tracker upkeep, stakeholder communications
- Tools: Microsoft 365, Google Workspace, Notion, CRM basics, Zoom/Teams, Canva/CapCut
- Verbal and written communication
- Deadline management
Languages
Languages: English (Native), Urdu (Native), Hindi (Conversational)
Timeline
Operations Associate
Start2 Group Pte. Ltd.
08.2025 - Current
Part-Time Retail Sports Specialist
Decathlon SG Lab
09.2024 - 04.2025
Student Assistant
National Institute of Education
11.2023 - 02.2024
Oral History Intern
National Council of Social Service
05.2023 - 08.2023
Part-Time Sales Consultant
Cotton On Group
06.2022 - 09.2022
Assistant Teacher
Kumon Kaki Bukit Centre
04.2021 - 08.2021
Bachelor of Arts - History
Nanyang Technological University
'A' Level Certificate -
Yishun Innova Junior College
Saint Anthony's Canossian Secondary School
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