MAMTA GAUTAM PISE

• Handled CASA transaction monitoring from Feb 2023 to Jul 2024, later handled High-Risk Customer reviews and investigations.
• Conducted detailed investigations into CASA and high-risk customer accounts, leading to the identification of over 600 fraud cases, including 50+ priority cases.
• Performed Enhanced Due Diligence (EDD) for cases identified as alarming during the initial assessment, including open-source media and adverse news searches.
• Coordinated with branches, operations, and product teams for clarifications on alerts and reports.
• Ensured timely documentation and submission of ‘Ground of Suspicion’ (GOS) reports; recommended cases to MLRO for Suspicious Transaction Reporting (STR).
• Reviewed and given feedback to the automation team which is received from Junior AML Officers /Team members to enhance monitoring scenarios and reduce false positives.
• Provided mentorship and technical guidance to Junior AML Officers on case handling and investigation standards.
• Led the Election project with a team of four, overseeing end to end execution including team planning, coordination with the national agency (FIU-IND) for reporting purposes and communication with financial institutions, to ensure timely delivery of milestones under tight FIU circular deadlines.
• Took on additional responsibilities as assigned by the Team Leader or Unit Head.

• Responsible for authorization of all transactions (transfer, clearing, teller, DD, pay order) and all types of account opening (CASA, FD account opening, loan account opening), detecting suspicious activity and escalating to the compliance team.

KYC :

• Interacted directly with clients for account opening while strictly adhering to the Customer Acceptance Policy (CAP) and implemented an appropriate customer identification program (CIP).
• Performed client risk assessments by categorizing clients as low, medium, or high risk based on due diligence findings.
• Managed end-to-end operational activities for periodic reviews and renewals, ensuring full regulatory compliance and adherence to internal policies.

AML :

• Monitored and analyzed daily transactions, detecting and escalating 500+ suspicious activities annually in line with regulatory expectations.
• Ensured timely review and closure of alerts generated by the bank’s internal AML transaction monitoring system.
• Conducted thorough examination and disposition of alerts, ensuring appropriate documentation and escalation procedures were followed.