Summary
Overview
Work History
Education
Skills
Certification
Awards
Timeline
Generic

Mami Suzuki

Summary

Determined Resource Manager adept at assigning tasks to team members based on individual strengths. Communicated with key project stakeholders to ascertain project requirements.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Resource Manager

Avanade Asia Pte Ltd
10.2022 - Current
  • Manage resource supply and demand across SEA business to help meet business and project targets.
  • Constantly manage over 150 demands and fill 60 roles by internal and external resources.
  • Initiate staffing arrangements to deliver resources to IT projects in timely manner to secure project/chargeability/sales and revenue targets.
  • Work closely with stakeholders across Accenture and Avanade to identify new supply opportunities to meet biweekly and monthly.
  • Onboard new joiners and provide available resources to ensure smooth transition before/between project commencement.
  • Introduced new operational model to SEA scheduling team to rebuild team function.
  • Maintain open communication by presenting regular reportings on supply and demand status to stake holders.
  • Worked effectively in fast-paced environments.
  • Understand the local governmental authorities and onboarding processes.

Resource Management Lead

Avanade Japan K.K.
09.2016 - 09.2022
  • eManage resource supply and demand across Japan business to help meet business chargeable and utilization targets.
  • Intricately knowing Avanade talent pool to ensure right talent to deploy to IT projects.
  • Facilitate weekly meetings with each team lead to ensure all leads are aware of resource availability.
  • Onboard new joiners and available resources to ensure smooth transition before/between project commencement.
  • Deliver changeability forecast and supply and demand reports to leadership team to support business growth.
  • Worked closely with Avanade Japan’s Capability Director to identify staffing process opportunities for improvement to support rapid growth of Japan business.
  • Established internal information sites for all employees to be well informed of company's operation by creating guidelines and seamless information hub to improve employee and stakeholder experiences.
  • Managed team of 2 and acted key role to grow business by 300% by consistently improving resource onboarding and retension.

Human Resources Generalist

Avanade Japan K.K.
12.2014 - 08.2016
  • Performed administration on payroll, pension and insurance service registrations and data managements.
  • On/Off boarding administration and conduct orientation.
  • Engaged in several cross-border projects (HR Systems Migration and WorkDay Process Mapping for Future Implementation)

Recruiting Specialist

Various Engagements
03.2006 - 08.2014

Verizon | May 2014 - August 2014

  • Generated candidate pipelines by direct hire method to support the opening of new business.
  • Tracked candidates and pushed for feedback on disqualifications, time-to-fill statistics and other variables.


Microsoft Japan Company, Limited | January 2012 - May 2014

  • Operated and maintained applicant tracking and candidate management systems.
  • Worked with recruiting teams and human resources to accomplish hiring objectives.
    Scheduled interviews.


Amazon Japan G.K. | April 2010 - June 2011

  • Generated candidate pipelines by both agency and direct hire method for E-commerce, Sales, AWS and corporate function departments.
  • Tracked candidates and pushed for feedback on disqualifications, time-to-fill statistics and other variables.
  • Placed advertisements, evaluated applicant credentials, conducted initial interviews and pre-screening assessments.
  • Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.


Wall Street Associates K.K. | March 2006- April 2010

  • Conducting intake meetings with clients to agree on qualification criteria for candidates.
  • Publishing job ads on careers pages, job boards
    Sourcing and contacting candidates.
  • Negotiate offer packages with clients as a representative of candidate.

Education Coordinator

Capital Language Academy Of New Zealand
11.2001 - 11.2004
  • Planned and coordinated English education program for individual and group study students coming from Japan.
  • Collated feedback and performance data to create insightful program reports.
  • Recognized educational program improvement requirements and supported business leaders in developing solutions.

Import and Export Coordinator

KOKEN BORING MACHINE CO., LTD.
05.2001 - 11.2001
  • Negotiated freight rates with carriers for international transportation of goods.
  • Processed customs declarations and maintained records of customs documents.

Education

Bachelor of Arts - Foreign Languages

Daito Bunka University
Tokyo, Japan
03.2001

Skills

  • Talent Management
  • Documentation and Reporting
  • Relationship Building
  • Project Management
  • Work Planning and Prioritization
  • Performance Monitoring / Staff Management
  • Stakeholder Relations
  • Microsoft office suites, SharePoints, PowerApps

Certification

  • Class-2 health officer's license , Tokyo Labour Affairs - June 2016
  • Industrial Counselor - Japan Industrial Counselor Association - April 2019
  • Career Consultant - Minister of Health, Labour and Welfare, Japan - May 2021

Awards

Avanade Japan President Award FY21

Avanade SEA Scheduling team Award FY22 Q4, FY23 Q1

Timeline

Resource Manager

Avanade Asia Pte Ltd
10.2022 - Current

Resource Management Lead

Avanade Japan K.K.
09.2016 - 09.2022

Human Resources Generalist

Avanade Japan K.K.
12.2014 - 08.2016

Recruiting Specialist

Various Engagements
03.2006 - 08.2014

Education Coordinator

Capital Language Academy Of New Zealand
11.2001 - 11.2004

Import and Export Coordinator

KOKEN BORING MACHINE CO., LTD.
05.2001 - 11.2001

Bachelor of Arts - Foreign Languages

Daito Bunka University
Mami Suzuki