Malay Kumar Biswal

• Inspected and tested products to ensure compliance with quality standards.
• Performed root cause analysis on defective items returned from customers or identified during inspection process.
• Developed comprehensive Quality Control plans outlining specific objectives for each project phase.
• Investigated customer complaints regarding product quality and reported findings to management.
• Assisted in developing and implementing quality control systems to ensure customer satisfaction.
• Trained personnel on the use of various quality control tools such as Statistical Process Control charts, Process Flow Diagrams, Failure Mode Effects Analysis.
• Investigated non-conformances using problem solving techniques such as 8D or 5 Why's methodologies.
• Collaborated with cross-functional teams to develop solutions that improve overall product quality.

Quality Control and Assurance:

• Responsible for ensuring that all products delivered from a supplier comply with manufacturing specifications and company standards.
• Prepare incoming inspection QAPs and check sheets with timely updates.
• Verify supplier PPAP documents and post-PPAP layout inspection reports.
• Actively involved in preparing control plans and timely auditing them to prevent process deviations.
• Also, jointly working with CFT to improve the process.
• Conduct regular supplier audits to ensure compliance with quality standards and identify areas for improvement.
• Inspection of newly developed components.

Non-Conformance Management:

• Communicate and discuss incoming and in-process issues related to suppliers, providing them Non-Conformance Reports (NCR) and ensuring timely closure with 8D and verifying improvements and tracking.
• Coordinating with suppliers for process improvement and conducting timely audits with control plans to identify and eliminate issues.
• Conduct thorough investigations into root causes of process-related quality issues, and collaborate with cross-functional teams to implement preventive measures.
• Implement effective non-conformance and corrective action processes to address product defects and deviations from quality standards.
• Conduct thorough investigations into root causes of quality issues, and collaborate with cross-functional teams to implement preventive measures.
• Analysis of customer complaints caused by the defective child parts and jointly working with CFT to find and eliminate the root cause with PCA.

Supplier Quality Management:

• Collaborate with the supply chain team to evaluate and qualify suppliers based on their quality performance.
• Monitor supplier performance and conduct periodic supplier audits to ensure adherence to quality requirements.

Continuous Improvement:

• Lead and facilitate continuous improvement initiatives, Kaizen, to enhance product quality, process efficiency, and overall performance.
• Analyze quality data and trends to identify opportunities for improvement, and develop action plans accordingly.
• Procurement of new measuring instruments and relation gauges to reduce inspection time, simplify the process, and prevent customer complaints.

Quality Training and Awareness: -

• Provide comprehensive training to production staff on in-process, supplier, and customer-related issues.
• Preparing and publishing OPLs (One Point Lesson).

• Inspection of child parts and complex assembly using a Vision Measuring System, Profile projector, Height Gauge, Air gauge Unit, and other standard measuring instruments.
• Verification of material test certificates.
• ROMER ARM Inspection for Fixtures and parts using POLYWORKS Software.
• Identify and implement improvements with manufacturing teams that reduce product cost, improve quality, and improve customer satisfaction.
• First Article Inspection (FAI) & Delta- First Article Inspection (DFAI) of child parts.
• Inspection of CATEGORY-2 and CATEGORY-3 tools and fixtures.
• Conducted root-cause analysis of component failure, reviewed and made disposition on non-conforming materials.
• Assisted with coordination of new equipment installation and implementation.