MA. JOSETTE ROSE PINEDA

• Assisted teams in managing collections and processing invoices using Netsuite software.
• Conducted reviews of contracts and proposals to ensure billing terms were accurate before execution.
• Helped resolve disputes by investigating billing discrepancies and addressing customer enquiries.
• Followed up on outstanding invoices and managed overdue accounts.
• Contacted customers to request payments for outstanding invoices.
• Updated customer accounts and records regularly.
• Verified and posted receipts accurately.
• Worked with a billing system to generate invoices efficiently.

• Audited investment accounts for Sun Life Canada, assessing revenue and interest income.
• Examined acquisition and disposal of financial instruments for compliance verification.
• Monitored market price fluctuations to identify potential risks and opportunities.
• Prepared detailed audit reports summarising findings and suggesting actionable improvements for management review.
• I assist staff during audits by guiding them through procedures, reviewing their work, and helping to resolve issues.

INDUSTRY EXPOSURE

• Pacific Ocean Manning Inc.
• Merck Pacific Incorporation.
• Sun Life Canada.

• Conducted audits across various industries, including small, medium, and multinational companies.
• Gained comprehensive knowledge of diverse business processes and systems, documenting risks of material misstatement identified.
• Reviewed and analysed financial records to ensure data accuracy and compliance with laws and regulations.
• Executed detailed substantive testing on financial statements, focusing on complex accounts.
• Ensured high-quality service delivery by providing daily progress updates and feedback to superiors until engagement completion.