Ma. Joanna Marie Reyes
Summary
Proven Operation Liaison Assistant at Mirana Foodstuff & Supplier PTE LTD, adept in boosting customer satisfaction and resolving complex issues with assertiveness and attention to detail. Excelled in teamwork at Mercury Drug Corporation, enhancing pharmacy operations. Skilled in quality assurance, ensuring professionalism in all customer interactions.
Overview
8
8
years of professional experience
Work History
Operation Liaison Assistant
Mirana Foodstuff & Supplier PTE LTD
04.2018 - Current
- Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
- Increased customer satisfaction by providing exceptional administrative support and resolving issues efficiently.
- Remained solutions-oriented in face of complex problems to assist management and overall business direction.
Pharmacy Assistant
Mercury Drug Corporation
01.2017 - 01.2018
- Kept pharmacy counter and related areas clean, neat and organized.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
Education
Bachelor of Science - Pharmacy
University of Luzon
Dagupan, Pangasinan Philippines04-2016
Skills
- Assertiveness
- Teamwork and collaboration
- Teamwork
- Attention to detail
- Quality assurance
Timeline
Operation Liaison Assistant
Mirana Foodstuff & Supplier PTE LTD
04.2018 - Current
Pharmacy Assistant
Mercury Drug Corporation
01.2017 - 01.2018
Bachelor of Science - Pharmacy
University of Luzon
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