Ma. Joanna Bernabe Cruz
Summary
Detail-oriented professional with experience providing cleaning services. Skilled in using variety of cleaning products and equipment. Possesses excellent organizational and multi-tasking skills and provides excellent customer service.
Overview
5
5
years of professional experience
Work History
Domestic Helper
Chia Soon Chok
05.2023 - Current
- Completed laundry services with special attention to care instructions for hand-washing and dry cleaning.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Collected, forwarded or signed for mail, packages, or home services.
- Taking care special kid.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Cared for houseplants by frequently watering during owners' absence.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Verified cleanliness and organization of storage areas and carts.
- Dusted picture frames and wall hangings with cloth.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
- Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
- Restocked cleaning storage cabinets, carts and baskets for easy use.
- Handled requests for extra linens, toiletries and other supplies.
- Scrubbed floors with special cleaners and equipment to achieve deep clean.
- Sorted, laundered and put away various laundry items.
Assistant Utility Worker
University Food Service UP Diliman
09.2018 - 06.2022
- Kept work area clean, neat, and well-stocked to maximize productivity.
- Collected and disposed of trash and debris.
- Completed daily maintenance tasks in record time to maximize productivity.
- Performed routine, preventative maintenance of utility systems on water lines, valves and meters.
- Followed instructions from supervisor regarding daily job tasks and duties.
- Removed trash and recyclables at end of each shift and disposed of items in proper receptacles.
- Safely and effectively handled wide range of cleaning products and solutions.
Education
Secondary Passer - Alternative Learning System (ALS)
Sauyo National High School
Tandang Sora, Quezon City09.2011
Skills
- Chemical Handling
- Maintenance
- Guest Relations
- Customer Service
- Window Cleaning
- Cleaning Techniques
- Dusting Furniture
- Cleaning Bathrooms
- Housekeeping
- Teamwork
- Vacuuming and Sweeping
Timeline
Domestic Helper
Chia Soon Chok
05.2023 - Current
Assistant Utility Worker
University Food Service UP Diliman
09.2018 - 06.2022
Secondary Passer - Alternative Learning System (ALS)
Sauyo National High School
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