Summary
Overview
Work History
Education
Skills
Timeline
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Ma. Joanna Cruz

Ma. Joanna Cruz

Housekeeping
Rodriguez Rizal,Philippines

Summary

Dedicated Domestic Helper offering 1 year and counting of expertise in cleaning industry. Provided flawless finishes using proven techniques. Meticulous attention to detail to capture exceptional levels of customer satisfaction. Energetic and friendly person with background in domestic cleaning. Uses strong organisational skills to complete tasks on time and maintain continuous job readiness. Experienced in steaming carpets, curtains and upholstered furniture. Trustworthy domestic cleaning professional with extensive experience caring for family homes. Takes pride in providing spotless cleanliness and hygiene standards. Adaptable and hardworking to meet needs of varying domestic duties.

Overview

6
6
years of professional experience

Work History

Domestic helper

Chia Family
Bartley, Singapore
05.2023 - Current
  • InDeep cleaned bathroom and kitchen areas to produce spotless, hygienic results.
  • Disinfected showers, baths, toilets and vanity units to maintain excellent hygiene levels.
  • Swept, mopped and waxed floors in pristine finish.
  • Ensured household tasks were completed to exceptionally high standards within allotted timeframe.
  • Swept, mopped, waxed and polished floors, delivering pristine finish.
  • Thoroughly cleaned, disinfected and deodorised bathroom areas.
  • Disposed of chemicals and cleaning agents in environmentally conscious manner.
  • Executed regular deep cleans for optimal health and hygiene.
  • Kept well-stocked cleaning supplies to support smooth running of service.
  • Cooking
  • Taking care 11 year old boy with (autism)

Room Attendant

NICK HOTEL
Isabela, luzon, Philippines
09.2018 - 06.2022
  • Welcomed guests, answered questions and anticipated service needs, maintaining excellent customer satisfaction.
  • Sanitised bathrooms to uphold strict hygiene and infection control procedures.
  • Secured guest rooms after performing housekeeping services.
  • Cleared and organised Back of House areas to minimise accident risks.
  • Reported on check-outs and room vacancies to maintain accurate occupancy records.
  • Vacuumed and dusted reception areas and walkways.
  • Stocked trollies to maintain stable cleaning supplies.
  • Kept floors clean with regular sweeping, vacuuming and mopping.
  • Removed used towels and bedding, replaced with new and reset spaces to professional standards.
  • Polished glass, mirrors and metal items to attractive shine.
  • Restocked, cleaned and sanitised bathroom spaces for optimum appearance and functionality.
  • Cleaned surfaces to preserve professional standards and minimise infection risks.

Education

High School Graduate

Sauyo National High School
Tandang Sora
09.2012

Skills

    Well-organised multitasker

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Timeline

Domestic helper

Chia Family
05.2023 - Current

Room Attendant

NICK HOTEL
09.2018 - 06.2022

High School Graduate

Sauyo National High School
Ma. Joanna CruzHousekeeping