Maisarah Mohd Noor
Summary
Proficient in English and Malay.
Expected salary : 1800-2000 (negotiable)
Overview
5
5
years of professional experience
Work History
Salesperson
Cotton On Group
12.2020 - 10.2022
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Coached new hires on sales techniques, contributing to their development as successful team members.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Informed customers of promotions to increase sales productivity and volume.
Sales Advisor
Hennes & Mauritz
01.2020 - 10.2020
- Visual Merchandising
- Provided expert product knowledge to customers, leading to informed purchasing decisions and increased satisfaction levels.
- Increased sales by establishing rapport with customers and identifying their needs.
- Handled difficult situations professionally by addressing customer complaints and finding mutually beneficial solutions, preserving long-term relationships.
Customer Service Agent
SATS
08.2018 - 03.2019
- Assist passengers with their check in
- Assist passengers to board their flight
- Controller duties ; filling up flight coupon summary and printouts for airline's reports
Fashion Coordinator
Topshop Topman
10.2017 - 06.2018
Education
GCE N Levels -
CHIJ Katong Convent
Singapore, Null, Singapore10-2016
Skills
- Customer service
- Customer care
- Relationship building
- Customer relationship building
Timeline
Salesperson
Cotton On Group
12.2020 - 10.2022
Sales Advisor
Hennes & Mauritz
01.2020 - 10.2020
Customer Service Agent
SATS
08.2018 - 03.2019
Fashion Coordinator
Topshop Topman
10.2017 - 06.2018
GCE N Levels -
CHIJ Katong Convent