Experienced Immigration Officer with 15+ years in visa processing, compliance analysis, and cross-cultural communication. Proven track record of improving processing efficiencies and enhancing customer service in high-paced environments. Skilled at managing teams to meet federal and international regulatory standards.
Overview
3
3
years of professional experience
Work History
Visa Processing Specialist
Apollo Imigrations
01.2023 - 10.2025
Processed USA DS-160 visa applications.
Booked USA biometric and interview appointments.
Prepared Schengen visa files and documentation.
Verified supporting documents and maintained application records.
Prepared cover letters, hotel bookings and travel itineraries.
Immigration Officer
Apollo Imigration
01.2023 - 10.2025
Handled tourist and business visa applications.
Guided clients on visa documentation.
Managed email, phone and WhatsApp suppor
Education
High School Diploma -
International Managment & Sports College
Singapore, Null, Singapore
04-2020
High School Diploma -
Trent Global Collage
Singapore, Null, Singapore
04-2021
Skills
USA Visa Filing (DS-160)
US Appointment Booking
Schengen Visa Processing
Document Verification
Travel Itinerary Preparation
Customer Service
MS Word & Excel
mail Communication
Data Entry
Accomplishments
Assisted clients with USA and Schengen visa applications.
Visa Documentation & Online Processing Specialist at Weghatak Company – Study AbroadVisa Documentation & Online Processing Specialist at Weghatak Company – Study Abroad