Muhammad Mahyuddin
Summary
Strong problem solving skills, Team player, Planner, Goal orientated, People orientated, Safety first second and third and lastly Family oriented. Resourceful Manager with expertise in new business development, financial reporting and profit and loss assessment. Exceptional communicator with first-rate problem-solving and negotiation skills. Recognized for delivering record-breaking revenue and profit gains within highly competitive markets. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving. Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Country Manager
Felix Relocations
06.2023 - 01.2024
- Increased market share by developing and implementing effective sales strategies.
- Established strong relationships with key industry players for business growth and expansion.
- Managed cross-functional teams to ensure seamless operations and drive business objectives.
- Optimized resource allocation, enhancing operational efficiency and reducing costs.
- Developed strategic partnerships to expand product offerings and enter new markets.
- Led the successful launch of new products in local markets, driving revenue growth and brand recognition.
- Analyzed market trends and competitor activities to inform strategic decisionmaking.
- Implemented process improvements, streamlining workflows and increasing team productivity.
- Maintained and expanded customer base by counseling [Number] sales representatives, building and maintaining rapport with customers and identifying new customer opportunities.
Sales Manager
Agarwal Movers Singapore Pte Ltd
06.2022 - 06.2023
- Direct and oversee an organization's sales policies, objectives and initiatives
- Set short- and long-term sales strategies and evaluate effectiveness of current sales programs
- Recommend product or service enhancements to improve customer satisfaction and sales potential.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
- Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
Delivery Driver
Qxpress
01.2022 - 06.2022
- Loading, transporting, and delivering items to clients or businesses in a safe, timely manner
- Reviewing orders before and after delivery to ensure that orders are complete, the charges are correct, and the customer..
- Assisting with loading and unloading items from vehicles
- Accepting payments for delivered items.
Container Mover Specialist
Royal Greyhound Pte Ltd
09.2017 - 01.2022
- Prime Mover Driver a great deal of physical and mental stamina
- Thriving long hours on the road and can consistently ensure safe and accurate deliveries
- Detail-oriented, efficient
- Hosting introductory events geared at meeting mentees
- Situating your mentees by informing them of our institute's procedural norms and initiatives
- Alerting mentees to potential adjustment-related obstacles and issuing them with suitable resources to help negate these
- Scheduling follow-ups to gauge mentees' progress.
Sales Executive
Mendaki Sense Pte Ltd
01.2016 - 08.2017
- Getting the sale” using various customer sales methods
- Forecasting sales, developing “out of the box” sales strategies/models and evaluating their effectiveness
- Evaluating customers skills, needs and building productive long lasting relationships.
Sales Executive
Healthy Homes Marketing Pte Ltd
07.2015 - 01.2017
- Direct sales representatives create customer awareness of companies' products and services
- They are responsible for presenting companies' products and services to potential customers and closing sales.
Operations Specialist
Eaton
07.2015 - 07.2016
- Assist in the installation, maintenance, and repair of machinery
- Operate tools in order to aid in the manufacturing process
- Perform periodic checks on equipment and solve problems as detected
- Work with others in order to ensure that equipment is in proper working order.
Administration Executive
MINDPOWER INNOVATIONS Pte Ltd
01.2014 - 06.2015
- Administrators support office operations and leadership by keeping workspace and information organized and accessible
- They handle planning and clerical activities such as answering phones; updating employee, client, and company data; filing; and keeping a clean, welcoming environment.
Barista
Starbucks
01.2013 - 01.2014
- Welcoming customers, informing them about specials or new items, answering questions, and accepting orders and payments
- Preparing foods, such as sandwiches or baked goods, and grinding and blending coffee beans, brewing coffee and tea, and serving items to customers
- Packaging food and beverages for sale
- Selling coffee and tea blends and brewing equipment, highlighting the differences between items, and educating customers about brewing methods
- Cleaning and restocking work and dining areas, emptying trash and sanitizing equipment and utensils
- Learning about brewing methods, beverage blends, food preparation, and presentation techniques to improve food quality
- Updating signage and displays to attract customers
- Taking inventory and replenishing items in display cases, at tables, or behind the counter
- Working as part of a fun, high-energy team
- Adhering to all food safety regulations and quality controls.
- Maintained a clean and organized workspace for optimal productivity and safety.
Education
Certificate I in Retail -
ITE College
Singapore01.2010
Skills
- General Management
- Team Work
- Problem Solving
- Site Coordination
- Planning
- Operational Planning
- Logistical Support
- Vendor Relationship Management
- Public Relations
- Marketing Strategy
- Team Leadership
- Project Management
- Customer Relationship Management
- Sales Management
- Risk Management
Certification
- Forklift Licence, AAT Training Hub Pte Ltd, 11/01/21, Current
- Certified Signal Person and RIgger Level 1, NTUC, 12/01/22, Current
- Manage Work At Height, NTUC, 01/01/23, Current
- Work Place Safety And Health Level B, NTUC, 12/01/22, Current
- Drivers Licence, 02/01/20, Current
Languages
English
Malay Language
Timeline
Country Manager
Felix Relocations
06.2023 - 01.2024
Sales Manager
Agarwal Movers Singapore Pte Ltd
06.2022 - 06.2023
Delivery Driver
Qxpress
01.2022 - 06.2022
Container Mover Specialist
Royal Greyhound Pte Ltd
09.2017 - 01.2022
Sales Executive
Mendaki Sense Pte Ltd
01.2016 - 08.2017
Sales Executive
Healthy Homes Marketing Pte Ltd
07.2015 - 01.2017
Operations Specialist
Eaton
07.2015 - 07.2016
Administration Executive
MINDPOWER INNOVATIONS Pte Ltd
01.2014 - 06.2015
Barista
Starbucks
01.2013 - 01.2014
Certificate I in Retail -
ITE College
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