Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Maheswari Sigahnandam

Summary

Dependable Cook with expertise preparing foods in fast-paced settings. Team-minded professional knowledgeable in food safety, attractive presentation and stock management. Efficient multitasker with talents in recipe management and development. Diligent Cook possessing excellent cooking skills and strong knowledge of food safety. Proficient in maintaining well-stocked, organized and clean kitchen areas to maximize productivity. Dedicated team player with punctual nature and open communication style dedicated to working hard. Detail-oriented professional with background creating delicious dishes. Dedicated to delivering highest quality customer service. Expert at succeeding in high pressure environments while remaining calm. Safety-minded when carefully following food handling regulations and procedures.

Overview

31
31
years of professional experience

Work History

Cook

Sunflower Baby House
04.2021 - Current
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Seasoned and cooked food according to recipes or personal judgment and experience.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
  • Tasted, smelled, and pierced food with fork to verify sufficient cooking.
  • Maintained food safety and sanitation standards.
  • Kept kitchen clean and organized by performing daily maintenance tasks.
  • Followed strict standards for food handling and safety, minimizing risks to customers.
  • Managed opening and closing shift kitchen tasks.
  • Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
  • Monitored food quality and presentation to maintain high standards.
  • Prepared and served various food items in fast-paced child care environment.

House Keeping

Kandang Kerbau Hospital
07.2018 - 03.2021
  • Trained and mentored all new personnel to maximize quality of service and performance.
  • Communicated repair needs to maintenance staff.
  • Conducted regular room inspections to verify compliance with housekeeping standards.
  • Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
  • Developed and implemented detailed housekeeping standards to promote cleanliness standards for guest rooms and common areas.
  • Completed schedules, shift reports, and other business documentation.
  • Placed orders for housekeeping supplies and guest toiletries.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Prepared and submitted reports to demonstrate staff productivity and areas of improvement.
  • Maintained required records of work hours, budgets and payrolls.

Housekeeping

Santa Grand Hotel
03.2016 - 09.2017
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Dusted picture frames and wall hangings with cloth.
  • Adhered to professional house cleaning checklist.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Verified cleanliness and organization of storage areas and carts.

Assistant Restaurant Manager

Classic Hotel
02.2006 - 03.2013
  • Supervised all areas of restaurant to keep it clean and well-maintained.
  • Immediately resolved issues with patrons by employing careful listening and communication skills.
  • Managed team of up 10 restaurant staff, maintaining exceptional customer service and quality standards.
  • Monitored restaurant operations and adjusted schedules to meet peak customer demand.
  • Identified team weak points and implemented corrective actions to resolve concerns.
  • Performed daily administrative tasks, such as ordering supplies, processing invoices and reconciling accounts.
  • Pitched in to help host, waitstaff, and bussers during exceptionally busy times such as dinner hour.
  • Worked closely with restaurant owner to develop and implement marketing initiatives.
  • Motivated staff to perform at peak efficiency and quality.
  • Oversaw food preparation and monitored safety protocols.
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
  • Implemented effective inventory control systems to reduce food spoilage and waste.

Restaurant Captain

Classic Hotel
02.2003 - 04.2006
  • Collaborated with chef to enhance client experience through professionalism and knowledgeable service.
  • Supervised section of 10 tables and assisted waitstaff by answering questions, taking orders and offering suggestions.
  • Took basic reservations and communicated with waitstaff and kitchen about special accommodations.
  • Maintained cleanliness of overall dining room.
  • Set tables for basic and specialized services based on reservations.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Processed orders and sent to kitchen employees for preparation.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Inspected dishes and utensils for cleanliness.
  • Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
  • Greeted guests, answered questions about menu selections and offered drink pairings.
  • Delivered outstanding dining experiences for patrons.

Restaurant Cashier

Classic Hotel
02.1997 - 03.2003
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Processed refunds and exchanges in accordance with company policy.
  • Identified and resolved discrepancies and errors in customer accounts.
  • Set up new sales displays each week with fresh merchandise.
  • Learned duties for various positions and provided backup at key times.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.

Sales Girl

Hock Hai Plaza
04.1993 - 04.1996
  • Accepted and processed product returns.
  • Drove team revenue totals by bringing in top sales numbers.
  • Developed and implemented sales strategies to increase profits.
  • Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
  • Retained excellent client satisfaction ratings through outstanding service delivery.

Education

No Degree - Primary School

Sekolah Rendah Convent,Muar
Muar, Johor Malaysia

No Degree - Secondary School

Sekolah Menegah Convent, Muar
Muar, Johor Malaysia

Skills

  • Frying
  • Fine Dining
  • Contamination Prevention
  • Surface Cleaning
  • Supply Restocking
  • Food Handling
  • Food Presentation
  • Order Verification
  • Sanitation
  • Customer Service
  • Beautiful Presentation of Food
  • Operations Management
  • Food Plating and Presentation
  • Kitchen Equipment Operation and Maintenance
  • Performance Improvement

Languages

English
Intermediate (B1)

Timeline

Cook

Sunflower Baby House
04.2021 - Current

House Keeping

Kandang Kerbau Hospital
07.2018 - 03.2021

Housekeeping

Santa Grand Hotel
03.2016 - 09.2017

Assistant Restaurant Manager

Classic Hotel
02.2006 - 03.2013

Restaurant Captain

Classic Hotel
02.2003 - 04.2006

Restaurant Cashier

Classic Hotel
02.1997 - 03.2003

Sales Girl

Hock Hai Plaza
04.1993 - 04.1996

No Degree - Primary School

Sekolah Rendah Convent,Muar

No Degree - Secondary School

Sekolah Menegah Convent, Muar

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Maheswari Sigahnandam