Summary
Overview
Work History
Education
Skills
LNGG
Hobbies and Interests
Disclaimer
Timeline
Generic
Maheshwari Ramaswamy

Maheshwari Ramaswamy

Singapore

Summary

A competent and qualified with 14 years of experience in software and fiber networking. A versatile, action-oriented professional with an aggressive commitment towards success and the ability to work independently.

Overview

10
10
years of professional experience

Work History

Project Controller

Lucky Joint Construction Pte Ltd
Singapore
05.2014 - 06.2016
  • Set goals for performance and deadlines in ways that comply with company/Singtel operational plans, vision and communicate them to subordinates.
  • Coordinate and provide an overview of the in-built IB cabling and CPE (router) installation scheduled under the Singtel plan, in collaboration with the customer, the Building Manager (BM), and relevant third-party vendors.
  • If the onsite engineer requires technical support, I immediately coordinate with Singtel's technical backend team to ensure a swift resolution without any delay.
  • Responsible for completing fiber patching projects, managing the patching crew, assisting in the design of on-site septic systems, and consultations with the project manager.
  • Schedule and monitor the Fiber patching assigned by Singtel, with customer and building management for the external fiber routing in the building.
  • Organize workflow and ensure that employees understand their duties or delegated task.
  • Monitor employee productivity and provide constructive feedback and coaching.
  • Receive complaints and resolve problems.
  • Assist on request and special event requirements by Singtel.
  • Conduct training/briefing to Business and Operations for new hires in organization.
  • Support UAT testing for new forthcoming ERP project.
  • Maintain time keeping and personnel records.
  • Pass on information from higher management to employees and vice versa.
  • Prepare and submit performance reports.
  • Decide on reward and promotion based on performance.
  • Ensure adherence to legal and company policies and procedures and undertake disciplinary actions if the need arises.
  • Perform planned maintenance activities on GPON Access, Optical Ethernet, and Transmission network elements.
  • Handling customer issues that might escalate and require a supervisor for management.
  • Assisting in the hiring and firing of employees.
  • Approving work hours.
  • Ensure great customer service at all levels.

Designer

Comnet Asia Pacific Pte Ltd
Singapore
06.2013 - 04.2014
  • Fiber optic cable routing sketch by using AutoCAD and Drawing Manhole Survey using Microsoft Visio Software.
  • Fiber commissioning tasks involving reviewing and planning of network cables required to provision G-pon & corporate data.
  • Monitor timely submission and check accuracy of survey sketches by survey controller to Singtel.
  • Generates fiber optic test reports
  • Drafting site sketches in MS office and liaising with planners for SLDs and Singtel resource allocation.
  • Submitting the completed Site sketches in WFM, prepare SWP, Submit in Streamline for claims.
  • Check infra as per the SingTel specification to implement fiber installation and provide site sketches to Singtel.
  • Responsible for completing survey projects, managing the survey crew, assisting in the design of on-site septic systems, and consultations with the project manager.

Administrative officer

Institute of Research and Development Private Ltd
Coimbatore, India
06.2011 - 04.2013
  • Advises/educates customers within procedural guidelines to ensure a complete solution to their service questions.
  • Preparing database using MS-Access Package.
  • Interacting with subject matter experts in on-site and understand the business and technical aspects of the application.
  • Analysis of the requirement.
  • Need to write SQL queries to pull down the reports for some of the applications and execute them in the jobs.
  • Delivering all tasks within given timelines as per the process defined for the project.
  • Reports using Microsoft Excel and Microsoft PowerPoint

Assistant Software Engineer

Comnet Asia Pacific Ltd (SingTel, Open net)
Singapore
11.2009 - 08.2010
  • Drawing Manhole Survey using Microsoft Visio Software.
  • Preparing OTDR test report, Light test report, and bay face photos for in-building reports using Microsoft Excel and Microsoft PowerPoint
  • Arranging a person to do the manhole survey for G-Tech software uploading in the client office.
  • Arranging Persons for manhole photo taking and preparing manhole reports (Arranging photos in PowerPoint, taking printouts, calculating the length of the cables, claiming prices, and burning cd’s in whole report for client submission).
  • If a pipe is broken or we need any excavation work, I apply requisition to the Town council and LTA.
  • Preparing Quotations, Invoices, and SWP for client submission.
  • Advises/educates customers within procedural guidelines to ensure a complete solution to their service questions.

Assistant Engineer

Eye Force Services
Coimbatore, India
11.2008 - 08.2009
  • Preparing database using MS-Access Package.
  • Have worked in input, output design, and database design.
  • The goal of input and output design is to make the data entry, Logical and error-free when it can provide efficient reports.
  • Responsible for Database design when it is used to define and specify the structure of business objects in the system.
  • Measures, reports, and communicates revenue and service level goal attainment on a daily, weekly, and monthly basis for assigned projects.
  • Trains and develops direct reports to ensure efficient operations.
  • Participates in weekly team meetings.

Assistant Engineer

Orange Consultancy
Coimbatore, India
06.2006 - 10.2008
  • Managing the overall daily activities of the System Department
  • Configuring and managing Microsoft Outlook.
  • Responsible for tracking and reporting on individual employees, Team supervisors, and overall performance of the cluster.
  • Knowledge of products, follow up with participants within 24 hours in regards to the initial phone call.
  • Monitor call tracking for responses from an administrative team so call returns are done in a timely fashion.
  • Manage length of calls recognizing and managing assertive customer calls.

Education

B.Sc. - CSE & Computer Application

Avinashillingam University
Coimbatore, India
01.2006

FIBER OPTIC INFRASTRUCTURE COURSE - undefined

COMMSCOPE INFRASTRUCTURE ACADEMY
01.2023

POWERED FIBER CABLE SYSTEM COURSE - undefined

COMMSCOPE INFRASTRUCTURE ACADEMY
01.2023

Hsc - undefined

K.G Matriculation Higher Secondary School
01.2003

Skills

  • Languages: C, C, JAVA, VB, TALLY
  • Database: MS Access
  • Web Tools: HTML, XML, JAVA SCRIPT
  • Operating Tools: DOS, Win 98/2000/2003/XP
  • Internet Packages: MS Office, MS-Visio

LNGG

English
Tamil

Hobbies and Interests

Socializing, Dance, Reading books, Social networking

Disclaimer

I am confident of my ability to work in a team. I hereby declare that the information furnished above is true to the best of my knowledge and belief.

Timeline

Project Controller

Lucky Joint Construction Pte Ltd
05.2014 - 06.2016

Designer

Comnet Asia Pacific Pte Ltd
06.2013 - 04.2014

Administrative officer

Institute of Research and Development Private Ltd
06.2011 - 04.2013

Assistant Software Engineer

Comnet Asia Pacific Ltd (SingTel, Open net)
11.2009 - 08.2010

Assistant Engineer

Eye Force Services
11.2008 - 08.2009

Assistant Engineer

Orange Consultancy
06.2006 - 10.2008

FIBER OPTIC INFRASTRUCTURE COURSE - undefined

COMMSCOPE INFRASTRUCTURE ACADEMY

POWERED FIBER CABLE SYSTEM COURSE - undefined

COMMSCOPE INFRASTRUCTURE ACADEMY

Hsc - undefined

K.G Matriculation Higher Secondary School

B.Sc. - CSE & Computer Application

Avinashillingam University
Maheshwari Ramaswamy