Experienced with customer service, sales techniques, and product knowledge. Utilizes persuasive communication to connect with customers and recommend products. Track record of maintaining organized inventory and supporting team goals.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Retail Sales Associate
Uniqlo
01.2024 - 05.2024
Greeted customers and helped with product questions, selections, and purchases.
Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
Helped customers complete purchases, locate items, and join reward programs.
Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Answered questions about store policies and addressed customer concerns.
Part Time Party Host
Timezone
07.2023 - 09.2023
Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Ensured smooth operations during shift changes by communicating relevant information between incoming and outgoing staff members.
Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
Education
No Degree - Nitec in Business And Services
Maheshan
02-2025
Skills
Customer service
Teamwork and collaboration
Time management
Customer assistance
Certification
Nitec in Business and Services (ITE College Central)