Summary
Overview
Work History
Education
Skills
Languages
Timeline

Maher Sassi

Summary

Dynamic Restaurant Manager with a proven track record at Pizza Fabbrica, excelling in team management and customer engagement. Enhanced operational efficiency and customer satisfaction through effective staff training and proactive conflict resolution. Skilled in inventory control, optimizing stock levels to support seamless service delivery while fostering a positive work environment.

Food service professional adept at FOH and BOH operations. Demonstrated team leader with excellent staff management skills.

Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience. Skilled in staff training and development.

Professional with strong background in hospitality management, ready to drive operational excellence and elevate guest satisfaction. Adept at team collaboration, leading staff to meet and exceed goals, and adapting to changing needs. Skilled in inventory management, staff training, customer service, and financial oversight. Known for reliability, problem-solving abilities, and maintaining high standards.

Knowledgeable Desired Position with solid history of managing restaurant operations and enhancing customer satisfaction. Proven track record of optimizing workflow and improving staff performance through effective training and leadership. Demonstrated ability to manage inventory and ensure compliance with health and safety regulations.

Restaurant management professional skilled in streamlining operations and elevating dining experiences. Known for driving team collaboration and fostering results-driven environment. Reliable and adaptable, consistently meeting evolving business needs. Expertise in staff training, customer service, and operational efficiency.

Experienced with overseeing all aspects of restaurant operations, ensuring smooth day-to-day functioning. Uses leadership skills to improve staff performance and drive customer satisfaction. Track record of maintaining high standards in food safety, inventory management, and service excellence.

Dynamic professional with demonstrated success in developing and executing innovative marketing strategies to boost sales, while maintaining operational efficiency. Skilled in budget management to reduce costs and maximize profits. Passion for food preparation, providing quality products to customers.

Overview

12
12
years of professional experience

Work History

Restaurant Manager

Pasha Mezza and Grill
02.2022 - 02.2024
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Reconciled cash and credit card transactions to maintain accurate records.

Restaurant Manager

Pizza Fabbrica
10.2014 - 02.2022
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Tracked daily sales transactions and invoices for accurate and updated financial reporting.
  • Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
  • Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
  • Promoted a positive work environment with proactive conflict resolution strategies and team-building activities.
  • Conducted performance evaluations for staff members, identifying areas of improvement while recognizing outstanding achievements as well.
  • Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.

Floor Manager

Restaurant Capri
04.2012 - 04.2013
  • Managed store inventory and stock levels to maintain availability of products.
  • Managed team of Number employees to maintain smooth-running operations of shop floor.
  • Improved customer satisfaction by addressing and resolving concerns promptly and efficiently.
  • Developed and implemented floor plans and layouts to maximize customer satisfaction and sales.

Education

High School Diploma - F&b

High School Diploma , Tunisia
06.1998

Skills

  • Team management
  • Inventory control and record keeping
  • Customer engagement
  • Staff management

Languages

Arabic- franch - German - English - Italian
Intermediate (B1)

Timeline

Restaurant Manager - Pasha Mezza and Grill
02.2022 - 02.2024
Restaurant Manager - Pizza Fabbrica
10.2014 - 02.2022
Floor Manager - Restaurant Capri
04.2012 - 04.2013
High School Diploma - High School Diploma, F&b
Maher Sassi