Mahendiran Subramaniam

• Managed access control systems effectively, ensuring only authorized personnel were granted entry to restricted areas.
• Ensured a safe work environment by monitoring surveillance systems and addressing potential threats promptly.
• Maintained detailed records of all security-related activities for accurate reporting and analysis purposes.
• Conducted thorough investigations into reported incidents, leading to appropriate disciplinary action when necessary.

Surveillance and Monitoring:

• Operating and monitoring surveillance equipment, including CCTV systems, to maintain a secure environment and gather evidence when necessary.
• Conducting investigations into security breaches, incidents, or thefts, and preparing detailed incident reports.

Access Control and Visitor Management:

• Managing access control systems and procedures to regulate entry and exit of personnel, visitors, and vehicles.
• Verifying credentials and ensuring compliance with security protocols for all individuals entering the premises.

Risk Assessment and Security Planning:

• Conducting risk assessments and security audits to identify vulnerabilities and develop strategies to mitigate security risks.

Implementing security measures and protocols based on threat assessments and operational requirements.

• Disinfected and mopped bathrooms to keep facilities sanitary and clean.
• Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
• Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
• Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
• Maintained a spotless environment for guests through diligent daily housekeeping tasks.
• Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
• Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.

• Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
• Trained new technicians on standard operating procedures, ensuring consistency across the team.
• Performed troubleshooting and diagnosis on malfunctioning equipment.
• Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
• Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
• Optimized system performance thorough testing and analysis.
• Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
• Conducted root cause analyses for recurring technical issues, minimizing future disruptions.
• Reduced downtime for machines through proactive identification and resolution of technical issues.
• Provided expert advice on equipment selection, leading to an overall improvement in operational efficiency.
• Performed complex mechanical alignments and equipment calibration to meet quality standards.
• Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.

• Achieved sales goals and service targets by cultivating and securing new customer relationships.
• Researched sales opportunities and possible leads to exceed sales goals and increase profits.
• Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
• Analyzed sales data regularly to monitor progress towards goals and make necessary adjustments to strategy as needed.
• Exceeded sales goals by implementing aggressive sales programs, overhauling processes and facilitating market development.
• Streamlined sales process to improve efficiency, reduce cycle time, and close deals faster.
• Exceeded quarterly targets consistently through diligent prospecting and tailored product presentations.
• Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
• Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.
• Monitored and adjusted pricing based on market trends and customer feedback to meet expectations and increase sales.
• Engaged in friendly conversation with customer to better uncover individual needs.
• Collaborated with internal teams, such as product development and customer support, to ensure seamless client experience throughout the sales process.

Quality Assurance Oversight:

• Implementing and maintaining quality standards and procedures in line with company and regulatory requirements.
• Conducting quality inspections and tests on raw materials, in-process components, and finished products to ensure they meet specifications.

Process Monitoring and Improvement:

• Monitoring production processes to identify opportunities for quality improvements.
• Collaborating with production and engineering teams to address quality issues and implement corrective actions.

Team Supervision and Training:

• Supervising a team of QC inspectors and technicians, assigning tasks, and ensuring adherence to quality standards.
• Providing training and guidance to QC personnel on quality control procedures and standards.

Documentation and Reporting:

• Maintaining accurate records of quality inspections, test results, and non-conformances.
• Generating quality reports and metrics to track performance and trends.

Supplier and Customer Relations:

• Coordinating with suppliers to ensure incoming materials meet quality standards.
• Addressing customer complaints related to product quality, investigating root causes, and implementing corrective actions.

Continuous Improvement Initiatives:

• Participating in quality improvement projects and initiatives such as Lean Manufacturing, Six Sigma, or Kaizen.
• Implementing tools and methodologies to enhance quality control processes and reduce defects.

Compliance and Audits:

• Ensuring compliance with relevant industry standards (e.g., ISO 9001) and regulatory requirements.
• Coordinating internal and external quality audits, preparing for audits, and addressing audit findings.

Safety and Environmental Compliance:

• Promoting a culture of safety and environmental responsibility within the QC team.
• Ensuring that quality control activities align with environmental regulations and sustainability goals.

Problem Solving and Root Cause Analysis:

• Conducting root cause analysis for quality issues and implementing corrective and preventive actions (CAPA).
• Using tools such as 5 Whys, fishbone diagrams, or Pareto analysis to identify and address quality concerns effectively.

Communication and Collaboration:

• Communicating quality-related information effectively across departments and to senior management.
• Collaborating with cross-functional teams to achieve overall business objectives related to quality and customer satisfaction.

As a QC Supervisor in a plastic injection molding company i have played a crucial role in ensuring that products meet quality standards through effective supervision, inspection, process improvement, and collaboration with various stakeholders.

• Contributed to the continuous improvement initiatives within the organization by actively participating in Lean Six Sigma projects focused on waste reduction and efficiency gains.
• Trained new QC personnel in company standards, ensuring compliance with industry regulations and best practices.
• Ensured accurate documentation of inspection results, maintaining a comprehensive database for future reference and analysis.
• Upheld regulatory compliance across all operations by staying current on industry guidelines and incorporating updates into internal policies as needed.
• Maintained a safe working environment by enforcing adherence to safety guidelines and promoting a culture of responsibility among staff members.
• Implemented preventive maintenance programs for lab equipment, reducing instances of machine failure or malfunctions during critical testing periods.
• Facilitated process improvements by conducting root cause analyses on non-conformances and implementing corrective actions.
• Evaluated team performance regularly, providing constructive feedback and coaching for continuous skill improvement.
• Led calibration activities on measuring instruments to guarantee precise readings and improve overall quality assurance efforts.
• Served as liaison between the Quality Control department and other business units during customer audits or third-party inspections.
• Assisted in the development of new products by providing quality-focused feedback during design reviews and prototype testing phases.