Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Mahalakshmi Murugesan

Washington,VA

Summary

  • A dynamic, innovative, and high-performance IT/Agile professional with years and counting of proven “can-do” ability in leading IT/Agile Information technology teams.
  • Experienced in all five levels of Agile Planning including Product Vision, Product Roadmap,
    Release Plan, Sprint Plan, and Daily Commitment
  • Proven track record in defining and creating enhancement requests, user stories, and acceptance criteria within Jira and managing backlog to include organization-specific requirements and developing product road maps.
  • Experienced in Project Management including Client management, customer interaction, scope definition, project planning, project integration, and release management.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Chief Scrum Master/Release Train Engineer

EPAM Systems, Inc, Singapore
10.2022 - Current
  • Represented Scrum Teams/Scrum Masters in different forums (like PI planning, Show and Tell, Agile Guilds, etc) and effectively communicated the team’s progress, status, and risks at various levels within the organization.
  • Worked closely with business analysts to write and maintain functional-specific requirements for new or modified business systems as well as tracking and documenting changes to this specification.
  • Provided project and/or product deliverables including kickoff presentations, project plans, status reports, budget burn reports, and deployment plans.
  • Continuously assessed how key stakeholders are performing against the planned schedule and reported status/issues to executive management, and worked with all parties to initiate corrective action to maintain the schedule.
  • Acted as a servant leader and change agent and coached Scrum Masters, individuals, and teams
    across a large or complex business area to adopt Agile principles, values, and practices.
  • Assessed the agility level of the ART and drove relentless improvement including refresher training and ensuring that skills path guidance aligns with the program and company’s training opportunities.
  • Facilitated the ART team’s refinement of features to be considered in the next PI planning cycle to
    meet the Feature Definition of Ready and assisted the ART in communication and coordination with stakeholders and customers during feature definition and delivery.
  • Conducted focused working sessions and supported/facilitated various communities of practice as well as engaging in internal Solution.
  • Facilitated the preparation and execution of release planning for the ART which included:- working with the ART team who prioritized the features to be considered in the next program increment (PI) planning cycle.

Agile Transformation Lead

Cognizant Technology Solutions, CTS, Singapore
01.2016 - 09.2022
  • Collaborated with Product Owners to create and maintain product backlogs, ensuring proper
    prioritization and alignment with business goals.
  • Provided coaching and training at all levels in an emerging agile environment, assessed the current
    organization and delivery environment, and recommended optimal Agile practices tailored to help team members perform in various Agile roles where needed.
  • Led workshops, educated, and supported teams as they learn the principles of Lean/Agile and SAFe to transform how the global organization approaches digital programs.
  • Conducted needs assessments to guide the creation of relevant learning content that supports digital transformation, including design thinking, Agile application development, and new technologies.
  • Worked with the JIRA Admin to ensure JIRA boards and reporting is set up and consistently
    maintained and teams are organized in a productive manner.
  • Prepared and delivered effective communication both verbally and orally regarding progress and
    status for both internal and external client teams and performed hands on project work, including
    analysis, design, and change management as needed by the project.
  • Reduced Cycle Time by 40% by refining the teams workflow and eliminating bottlenecks and
    enabling faster product delivery to the market.
  • Mediated conflicts and resolved issues within the team, fostering a positive working environment and improving team dynamics.

Scrum Master

Wipro Technologies, India/Singapore
05.2012 - 12.2015
  • Facilitated all scrum ceremonies (daily stand-up, sprint planning, backlog grooming, sprint
    retrospectives, and sprint review
  • Supported the Product Owner with backlog grooming and maintaining the product backlog.
     Assisted the development team to self-organize and improve team collaboration.
  • Identified and removed impediments that may impede the development team from achieving their goals.
  • Identified gaps in knowledge and addressed identified gaps through teaching, mentoring, and
    coaching of best practices across teams.
  • Tracked and communicated teams' progress as well as Sprint release progress.
  • Provided support to the team using a servant leadership style whenever possible, and lead by
    example.
  • Provided overall guidance for team to adhere to Agile principles and practices.
     Used Jira to track project deliverables, maintain sprint backlog and track user stories.

Senior Software Engineer

Cognizant Technology Solutions, India
06.2010 - 04.2012
  • Design and developed database schemas and database objects in SYBASE T-SQL.
  • Developed complex stored procedures and materializes view to optimize report performance.
  • Developed UNIX shell scripts to support data load and daily extraction in database.
  • Coordinating small piece of work within the end to end development lifecycle to implement quality solution into
    production.
  • Performing daily application health check-up and coordinating with on-site coordinator.
  • Involved in gathering business requirement and prepare function requirement document.
  • Tuned and optimized quires by altering database design, analyzing different query options and index strategies.
  • Prepared exploitation document procedure for batch jobs scheduled.

Software Trainee

Polaris Software Lab, India
03.2007 - 09.2010
  • Participated in regular stand-up meetings to track progress and discuss potential roadblocks for prompt resolutions.
  • Conducted root cause analysis on recurring issues to identify areas requiring improvement within the software lifecycle process effectively addressing them proactively.
  • Developed reusable code libraries for future projects, boosting efficiency within the organization''s software development activities.
  • Optimized code efficiency through effective refactoring techniques, increasing application speed and reliability.
  • Responsible for designing and performing pre-migration and post-migration task to improve the quality of the
    migration code.
  • Comfortable working with UNIX/Linux environment. Ability to develop UNIX shell scripting for interfacing with database and files.
  • Developing unit test and coordinating with our QA staff to achieve the best blend of error preventions and error
    detection possible.

Education

Bachelor of Information Technology. -

PREC (Anna University Affiliated)
Tamil Nadu, India
05.2006

Skills

  • Agile project management tools: Jira, Confluence, Jira-Align, DevOps, MS Project, MS SharePoint
  • Web technologies: REST Web APIs, JSON, SOA/Distributed Systems
  • Documenting tools: MS Office Suite, SharePoint 2010/2013, PowerPoint
  • Operating systems: Windows, IBM, Red Hat Linux, Mainframes
    Programming PHP, Java, SQL, Graphql
  • Information Confidentiality

Certification

  • Certified Scrum Master (CSM) - (ID: 001135290)
  • AWS Certified Cloud Practitioner - (ID: 426976092)

Timeline

Chief Scrum Master/Release Train Engineer

EPAM Systems, Inc, Singapore
10.2022 - Current

Agile Transformation Lead

Cognizant Technology Solutions, CTS, Singapore
01.2016 - 09.2022

Scrum Master

Wipro Technologies, India/Singapore
05.2012 - 12.2015

Senior Software Engineer

Cognizant Technology Solutions, India
06.2010 - 04.2012

Software Trainee

Polaris Software Lab, India
03.2007 - 09.2010

Bachelor of Information Technology. -

PREC (Anna University Affiliated)

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Mahalakshmi Murugesan