Mah Guo Jie
Singapore
Summary
Passionate Cloud Engineer with over 2 years of experience in Azure cloud technologies, committed to mastering every facet of cloud architecture, deployment, and optimization. Possessing hands-on experience in Azure and a steadfast commitment to continuous learning, the goal is to deepen expertise and become a go-to resource for complex cloud challenges. Enthusiastic about expanding horizons, there is eagerness to learn other cloud platforms such as AWS and Google Cloud Platform to further diversify the skill set and remain at the forefront of cloud technology advancements.
Overview
9
9
years of professional experience
Work History
Analyst, Cloud Engineering
Avanade
02.2022 - Current
- Conduct daily performance monitoring, analysis, and cloud resource optimization across Azure Sentinel, Citrix VDI (Virtual Desktop Infrastructure), Palo Alto Firewall, and Commvault backup systems.
- Thoroughly investigate alerts through querying Kusto Query Language(KQL) logs within Azure Monitor Log Analytics workspace, delving into root causes to ensure comprehensive resolution.
- Execute vulnerability assessment scans and remediate any identified vulnerabilities promptly.
- Performed monthly patching maintenance tasks utilizing WSUS (Windows Server Update Services) for operating system updates.
- Applied Infrastructure as Code (IaC) methodologies and leveraged tools such as Terraform to architect, implement, and manage Azure infrastructure solutions, including development of a disaster recovery (DR) solution.
- Implemented and maintained security best practices, including hardening of Ubuntu servers according to IM8 and client's standards.
- Create and manage technical documentation to support development, deployment, and management of Azure infrastructure.
L2 IT Engineer
German European School Singapore
12.2018 - 01.2022
- Managing 1600+ staff and student user accounts and 100+ security groups to provide access to the systems - Run powershell scripts that generates reports to identify objects, disabled computers - Merging two domains into one under one AD forest
- Migrated accounts from one domain to the other domain - Maintain Azure AD Connect Sync server and ensure smooth synchronization of attributes to Office 365 - Review and upgrade of authentication method from ADFS 2.0 to Password Hash Sync (PHS) - Conducted phishing campaign and recommended the use of Multi-factor Authentication (MFA)
- Enabled MFA on a staff wide level - Setting up Advanced Threat Protection by swapping MX records and configuring Anti-phishing, Anti-spam, Anti-malware and safe links policies - Setting up Microsoft Defender for Endpoint policies and installing agents on both Windows and Mac Operating Systems - Experience with Mobile Device Management, Intune - Configuring SAML/SSO with Microsoft Azure - Experience with MangeEngine's ADSelfService Plus self-service password reset system - Write and review end-user documentation and technical documents, including requirements and designing documents for existing systems. - Perform and provide front line user support
IT Technician
German European School Singapore
07.2018 - 12.2018
- Acquired knowledge of how an IT department works in a school - Assisted teachers and students in troubleshooting IT related problems - Provisioned device to new staff - Participated in Campus Project Move
Intern
German European School Singapore
05.2015 - 07.2015
- Helped out engineers in Summer Holiday's Project - Learned how File Sharing works to ease the daily operation of the school
Education
Bachelor of Science - Digital Systems Security
University of Wollongong
SIM Global Education05.2020
Diploma in Info-Communication - Engineering and Design
Singapore Polytechnic
Singapore05.2015
Singapore-Cambridge GCE 'O' Level -
Teck Whye Secondary School
Singapore01.2012
Primary School Leaving Examination -
Concord Primary School
Singapore12.2013
Skills
- Azure Administration
- Terraform
- Citrix Virtual Desktop Infrastructure (VDI)
- Active Directory
- Microsoft 365 Administration
- Intune Management
- Sharepoint
- Powershell
Achievements Activities
- National Service Full Time (NSF) Overall-In-Charge, Cyber Defense Unit (2016-2017)
Lead by example with self-discipline maintaining good turnout and bearing. Encouraged and motivated fellow NSFs to give their best in their military duties. Assisted the National Education (NE) instructors in planning and coordination of the NE programs.
- Chairman, Singapore Youth Flying Club, Teck Whye Secondary School (2010-2011)
Represented the school in Singapore Youth Flying Club Inter-School Competition. Achieved Best Plane Design Award. Devised every week's Co-Curricular Activities. Attended enrichment workshops
Timeline
Analyst, Cloud Engineering
Avanade
02.2022 - Current
L2 IT Engineer
German European School Singapore
12.2018 - 01.2022
IT Technician
German European School Singapore
07.2018 - 12.2018
Intern
German European School Singapore
05.2015 - 07.2015
Bachelor of Science - Digital Systems Security
University of Wollongong
Diploma in Info-Communication - Engineering and Design
Singapore Polytechnic
Singapore-Cambridge GCE 'O' Level -
Teck Whye Secondary School
Primary School Leaving Examination -
Concord Primary School
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