Maelynn -

• Facilitate communication between flight deck and cabin crew prior to and during flights to promote smooth operations.
• Supervise reported issues and escalated those that required further assistance.
• Evaluate employee performance and conveyed constructive feedback to improve skills.
• Set positive example for team members by providing high-quality, efficient service.
• Maintain current knowledge of all team position requirements.
• Awarded Best Scootee - Complex Leader of the Quarter ( April 2023 - June 2023)

• Organized displays and shelving to enhance store aesthetics, attract customers, and highlight certain products.
• Assisted customers in finding items, and used the store's system to check for product availability at other locations.
• Rotated inventory and replenished shelves to ensure product availability and maintain the store's visual appeal.
• Handled customer returns, exchanges, and refunds, adhering strictly to store's policy.

• Managed incoming customer inquiries and addressing their questions effectively.
• Ensured the provision of accurate service and information to customers or appropriately directing them to the relevant department.
• Escalated complex issues that exceed their authority to the management team for further assistance.
• Effectively resolving customer complaints and processing necessary refunds when required.
• Collected customer feedback and made process changes to exceed customer satisfaction goals.

• Organized store merchandise racks and displays to promote and maintain visually appealing environments.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.
• Opened and closed store independently
• Offered each customer personal service and polite support to boost sales and customer satisfaction.
• Answer questions about store policies and addressed customer concerns.
• Worked closely with shift manager to solve problems and handle customer concerns.
• Log reports, expenses, receipts and sales documents into a digital database.
• Planned daily rotation timetable.

• Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.
• Supervised reported issues and escalated those that required further assistance.
• Evaluated employee performance and conveyed constructive feedback to improve skills.
• Set positive example for team members by providing high-quality, efficient service.
• Maintained current knowledge of all team position requirements.

• Followed company regulations and rules to promote safe environment for travelers and employees.
• Ensured safety and comfort of customers onboard aircraft.
• Verified aircraft and passenger compliance with policies, regulations, and safety guidance.
• Clearly explained and demonstrated safety and emergency procedures to passengers prior to takeoff.
• Checked personnel for proper uniforms and safety equipment.
• Enforced lost and found procedures for any items inadvertently left behind by travelers.

• Built positive relationships with students and families for safe, trusted learning support.
• Exercised good classroom management focused on positive behavior support by clearly articulating fair and consistent expectations along with appropriate natural consequences.
• Delivered lesson plans, implemented school curriculum and used data to create, monitor, and establish personalized learning plan for each student.
• Monitored and evaluated student progress through regular assessments and observations.

• Performed administrative and clerical duties such as word processing, data entry, faxing and copying.
• Maintained clean and organized files by keeping accounts payable records up-to-date.
• Processed payments and documents such as invoices, journal vouchers, and statements.
• Prepared itemized statements, bills, or invoices and recorded amounts due for items purchased or services rendered.

- National Service Training