Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Madhusmita Mishra

Singapore

Summary

Business professional with comprehensive background of over 14 years experience in analyzing complex data to drive strategic initiatives. Known for enhancing operational efficiency and supporting decision-making processes through detailed analysis. Highly collaborative team member focused on achieving results and adapting to dynamic business needs. Proficient in data modeling and process improvement.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Functional Business Analyst

Infosys Consulting (Client UOB)
10.2021 - Current

Group Retail Datamart, Data Migration and Adobe Campaign project

  • Working on Retail Datamart project across Singapore, Thailand and Malaysia, Indonesia and Vietnam
  • Worked on data mart security access matrix, providing documentation to stakeholders, doing data profiling and preparing data dictionary
  • Collate and manage all the details regarding the application for the assigned business vertical
  • Liaise with project stakeholders (Tech and Biz) in defining detailed functional specifications and clarifications
  • Analyze and transform business requirements into solutions with the help of Development teams
  • Prepare, maintain and communicate functional documentation
  • Plan, prepare and execute the qualification strategy and test of the target solutions
  • Identify Test data required to complete test activities
  • Review Test plan and the Test scenarios
  • Steering of UAT and reporting status to project stakeholders
  • Report and escalate key risks and issues related to project execution
  • Support the project planning, schedules and milestones in coordination with project teams
  • Hands on experience in working on large data platforms
  • Strong understanding of Agile methodologies
  • Working level experience in management tool (Jira, confluence, Share Point)
  • Project planning and strategy
  • Conducted stakeholder workshops to define data migration objectives, scopes and timelines
  • Developed a data migration strategy aligned with business goals and requirements
  • Created detailed project plan outlining phases, milestones and resource allocation
  • Data Assessment and Analysis
  • Performed data profiling to assess the quality, completeness and accuracy of source data
  • Identified and documents data discrepancies, redundancies and gap
  • Collaborated with business users to define data mapping rules and transformation logic
  • Data Cleansing and preparation
  • Led data cleansing initiatives to ensure data accuracy, consistency and compliance with the bank standards
  • Data mapping and Transformation
  • Mentored data mapping specifications to translate data from source systems to target systems
  • Ensured data transformation adhered to business rules and requirements
  • Involved in creating batch calendars to make sure the upstream and the downstream systems are synced to provide data accordingly

Product Owner

DBS
11.2019 - 06.2021
  • Extensive Knowledge on Consumer Banking domain, Mobile payments apps, onboarding apps, Subsystems involved, Credit/Debit cards payment structures, Rewards and cash back process, Test Data creations with sub teams
  • Backend verifications (Mainframe)
  • Owns the product roadmap
  • Actively taking part in requirement gatherings, Sprint Planning, Sprint Retrospective meetings, Daily stand ups
  • Preparation of Test Plans which includes the Entry and Exit criteria
  • Coordinating with Team on the sprint progress
  • Create reports from JIRA to communicate the project status
  • Develop scope and define backlog items (epic/features/user stories) that guide the Agile dev team
  • Solve product related problems, make decisions to stay on track towards deliverables
  • Demonstrating presentations/Demo to stakeholders
  • Possess a fundamental understanding of end-to-end customer experience integration and dependencies
  • Collaboration with stakeholders
  • Accountable for delivering product and communicating the product needs with partners
  • Assess value, develop cases, and prioritize stories
  • Develop proper detailed specifications of the features so that they are understood by the dev team
  • Work closely with product management and senior management in order to create a product that fits company portfolio
  • Proficient in Agile methodologies
  • Creating product deck for partners and support teams

Business Analyst

NTT Data services
07.2019 - 10.2019
  • Company Overview: Client OCBC
  • Auto Rome application is designed to enable internal staff such as Product manager parameter for e.g
  • Product features
  • Sales staff able to guide customers through FNA module to purchase protection, investment products in AutoRome
  • Domain knowledge on Retail Banking applications
  • Project included Features added to the Auto Rome applications (opening a bank account) which included different account types
  • Leading a team of 10 people from Test planning till Test Execution phase (till closure)
  • Daily defect calls and preparation of daily status report
  • Working directly with client to understand the scope and documenting the same
  • To provide daily estimation
  • Co-ordination with developers and BA on daily basis on defects and closure of the same
  • Expertise in HPQC(From Requirements to Test Planning)
  • Parameterization in QC
  • Providing training to Team members
  • Track of daily defects logged to the number of test cases executed
  • Mapping of Business to Functional requirements
  • Test scenario preparation for each module and reviewing the test suite
  • Taking approvals from clients on the scope covered
  • Banking Essentials knowledge
  • Client OCBC

Business Analyst

Wells Fargo India Solutions
01.2012 - 06.2018
  • Extensive knowledge on Brokerage Domain which includes New accounts opening, maintenance, documentation, Risk analysis, Investment Banking, Regulatory Requirements, Securities, Trading accounts, Compliance (AML,KYC), Equities and Derivative securities, Fixed Income Securities
  • Experience working in trading system, Account Management system, Customer onboarding, Working knowledge End to End trading life cycle
  • Preparation of FSD, RTM and the Test Planning documents(Through PMUWS)
  • Extensive knowledge on Wealth Management and Retirement plans (401k, IRA plans)
  • Working closely with Business Program Manager and Release manager to prioritize the future scope of work and analysing and grooming the epic
  • Work closely with stakeholders and change management to identify impacts to business processes as a result of changes
  • Facilitate collective understanding and document scope, requirements and design amongst stakeholders including sponsors, decision makers, content owners end users and technical team
  • Collaborating with onshore partners in understanding the business requirements
  • Perform Gap analysis to identify system component and data structure coverage based on business requirements
  • Creating monthly metric report and capturing the monthly financial data
  • Confirming quality services are delivered with regard to the agreed SLA

Test Lead

Wells Fargo India Solutions
01.2012 - 06.2018
  • Good Diagnostic ability (Business point of view)
  • Involved in Business Process Testing
  • Involved in designing the functional documents and keeping a track of it in SharePoint
  • High Level scenarios preparation
  • Involved in Requirement Analysis and Designing
  • Preparation of Test Strategy, Ambiguity documents, Estimation sheet, Closure documents
  • Preparation of monthly Metrics
  • Creating Process Diagrams (Related to specific applications)
  • Defect Tracking with Project Managers
  • Involved in multiple IDEA projects (Continuous Improvement projects)
  • Working with different teams Test Planners on understanding the project related requirements
  • Production patches/mainframe testing and coordination
  • Knowledge on different services (interfaces) affecting the applications
  • Maintaining the entitlements related changes
  • Preparation of Ambiguity docs
  • Working with Automation Team to streamline and Automate the Regression Suite

Software engineer

IBM
08.2011 - 10.2011
  • Worked on AIX Environment
  • Executed Testcases based on Pearl Script
  • Involved in preparing Test Plan
  • Performed I/O operation by creating own Test Stand
  • Performing test according to the test plan and logging defects in CMVC
  • Identifying the logs and then uploading it to the server

Software engineer

Birlasoft
07.2009 - 07.2011
  • Company Overview: Client GE Treasury
  • Extensive knowledge on Treasury products
  • Involved in Creation and execution of Data Migration Scripts for HPSM
  • Worked on automation scripts (Writing and executing scripts) for HPSM
  • Involved in Database testing
  • Test Case Execution
  • Update the Defect Log
  • Detailing of Requirements
  • Creation of Test plan and Test Cases/Defect Reporting and Tracking
  • Client GE Treasury

Education

Bachelor of Science - Electronic Engineering

DRIEMS
Odisha
06.2008

Skills

  • Data analysis
  • Banking Domain(Wealth Management, Trading,Retail,Brokerage , Risk, Securities, Payments , Consumer)
  • Requirements gathering
  • Collaborative Teamwork
  • Microsoft Office Suite
  • Stakeholder Analysis
  • Cost-Benefit Assessment

Accomplishments

  • Coordinated cross-functional teams and provided business analysis for multiple projects
  • Client Interface - Worked in close collaboration with clients, providing accounting, payroll and taxation advice.

Certification

· Securities Industry Essentials® (SIE®)

· Professional Scrum Master level I (PSM I)

· Professional Scrum Product Owner level I (PSPO I)

· Training on HP ALM, Jira, QTP

· Training on Wealth, Brokerage and Digital banking

· Training on Application Security testing

Timeline

Functional Business Analyst

Infosys Consulting (Client UOB)
10.2021 - Current

Product Owner

DBS
11.2019 - 06.2021

Business Analyst

NTT Data services
07.2019 - 10.2019

Business Analyst

Wells Fargo India Solutions
01.2012 - 06.2018

Test Lead

Wells Fargo India Solutions
01.2012 - 06.2018

Software engineer

IBM
08.2011 - 10.2011

Software engineer

Birlasoft
07.2009 - 07.2011

Bachelor of Science - Electronic Engineering

DRIEMS

· Securities Industry Essentials® (SIE®)

· Professional Scrum Master level I (PSM I)

· Professional Scrum Product Owner level I (PSPO I)

· Training on HP ALM, Jira, QTP

· Training on Wealth, Brokerage and Digital banking

· Training on Application Security testing

Madhusmita Mishra