Madalene Ow
Overview
11
11
years of professional experience
Work History
Assistant Director
Ministry of Social and Family Development, MSF
08.2024 - Current
- Reviewing the operational policies for the ComCare assistance scheme and its relation to other schemes.
- Running projects that support's future direction towards the operational policies and administration of ComCare.
Team Leader (Social Assistance)
Ministry of Social and Family Development, MSF
11.2019 - 07.2024
- Approved the officers' recommendation of ComCare grants to eligible applicants.
- Collaborated with community partners to establish shared goals for applicants to drive them towards.
- Coached officers in their soft skills, e.g. interviewing applicants, and managing their expectations.
Manager (Social Assistance)
Ministry of Social and Family Development, MSF
12.2013 - 10.2019
- Assessed applicants' eligibility for the ComCare assistance scheme.
- Case-managed applicants toward their social goals.
- Collaborated with community partners to drive better outcomes for applicants.
Education
Bachelor of Arts - Psychology
University At Buffalo (SIM Global Education)
Singapore08-2013
Timeline
Assistant Director
Ministry of Social and Family Development, MSF
08.2024 - Current
Team Leader (Social Assistance)
Ministry of Social and Family Development, MSF
11.2019 - 07.2024
Manager (Social Assistance)
Ministry of Social and Family Development, MSF
12.2013 - 10.2019
Bachelor of Arts - Psychology
University At Buffalo (SIM Global Education)