Mabel Kum
Summary
Skilled in strategic planning, team collaboration, and driving operational efficiency. Adept at adapting to changing needs and ensuring consistent, high-quality outcomes.
Overview
25
25
years of professional experience
Work History
Deputy Manager - Marine
China Taiping Insurance (Sngapore) Pte Ltd
02.2020 - Current
- Collaborated with brokers to negotiate policy terms, ensuring competitive pricing and comprehensive coverage for clients.
- Analyzed complex marine exposures, evaluating risks and determining accurate premium rates.
- Identified and resolved application discrepancies for accuracy and compliance with relevant regulations.
- Streamlined underwriting processes by developing and updating guidelines, tools, and procedures.
- Collaborated with brokers to negotiate policy terms, ensuring competitive pricing and comprehensive coverage for clients.
- Mentored junior underwriters in best practices, contributing to the overall growth of the team''s expertise and capabilities.
- Work closely with Finance on timely collection of outstanding payments by maintaining accurate records and follow-up procedures.
- Support the implementation of new enhancement by providing technical and training to colleagues as needed.
- Monthly reports and analysis
Underwriting Assistant - Energy
Catlin Singapore
08.2017 - 02.2020
- Ensured compliance with all regulatory requirements through diligent record-keeping and strict adherence to company policies.
- Improved underwriting process efficiency by streamlining administrative tasks and enhancing communication between departments.
- Collaborate with Finance team on premium collection and discrepancy
- Ensure accuracy and provide training to India and Poland
Senior Executive - Marine
Great America Insurance Company
02.2015 - 08.2017
- New set up - collaborate with vendors on new system, policy layouts, invoices etc
- Improved profitability with diligent monitoring of portfolio performance and proactive adjustments to underwriting strategies.
- Streamlined underwriting processes by developing and updating guidelines, tools, and procedures.
- Built strong relationships with intermediaries and clients for constructive communications, to negotiate coverage, price, and service delivery.
- Collaborate with Finance on premium collection
Senior Executive -Marine
QBE Insurance (International) Limited
02.2002 - 01.2015
- Collaborated with brokers to negotiate policy terms, ensuring competitive pricing and comprehensive coverage for clients.
- Mentored junior underwriters in best practices, contributing to the overall growth of the team''s expertise and capabilities.
- Analyzed complex marine exposures, evaluating risks and determining accurate premium rates.
- Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
- Collaborate with Finance on Premium collection
- Discussion with the developers on System Enhancement
Administrative Assistant
LCH (S) Pte Ltd
08.1999 - 02.2002
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Education
Harnessing The Limitless Potential of AI And IOT
SMU
08-2022
Deeper Insights Into Advanced Industry Issues
Singapore College of Insurance
03-2012
Product Challenge Assessment For Hull & Machinery
QBE Insurance (International) Limited
03-2012
Marine Intermediate
Swiss Re Academy
05-2011
Marine Hull & Machinery, And Builders’ Risks Ins
Singapore College of Insurance
10-2010
Understanding Marine Vessels, Port And Shipping
Singapore College of Insurance
05-2009
Workshop For Train-The-Trainer Technical Training
QBE Insurance (International) Lmited
04-2007
Diploma in General Insurance
Singapore College of Insurance
06-2005
Basic of Marine Insurance Practice
Singapore College of Insurance
05-2004
Certificate in General Insurance
Singapore College of Isurance
11-2001
Timeline
Deputy Manager - Marine
China Taiping Insurance (Sngapore) Pte Ltd
02.2020 - Current
Underwriting Assistant - Energy
Catlin Singapore
08.2017 - 02.2020
Senior Executive - Marine
Great America Insurance Company
02.2015 - 08.2017
Senior Executive -Marine
QBE Insurance (International) Limited
02.2002 - 01.2015
Administrative Assistant
LCH (S) Pte Ltd
08.1999 - 02.2002
Harnessing The Limitless Potential of AI And IOT
SMU
Deeper Insights Into Advanced Industry Issues
Singapore College of Insurance
Product Challenge Assessment For Hull & Machinery
QBE Insurance (International) Limited
Marine Intermediate
Swiss Re Academy
Marine Hull & Machinery, And Builders’ Risks Ins
Singapore College of Insurance
Understanding Marine Vessels, Port And Shipping
Singapore College of Insurance
Workshop For Train-The-Trainer Technical Training
QBE Insurance (International) Lmited
Diploma in General Insurance
Singapore College of Insurance
Basic of Marine Insurance Practice
Singapore College of Insurance
Certificate in General Insurance
Singapore College of Isurance
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