Hi, I’m
Ma. Algi May De Guzman
Summary
Self-motivated Pharmacy Assistant brings 1 year of experience in pharmacy environments, and 5 years in Pharmaceuticals. Dedicated to maintaining smooth operations and helping customers with individual medication needs. Highly responsible in dealing with controlled substances and kind with customers of backgrounds.
Overview
10
years of professional experience
Work History
JerMar Trucking
Company Secretary
02.2022 - 08.2023
Job overview
- Answered multi-line phone system and enthusiastically greeted callers.
- Transcribed phone messages and relayed to appropriate personnel.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
Macropharma Corporation
Territory Sales Manager
06.2018 - 05.2021
Job overview
- Communicated regularly with territory, regional, and strategic managers for daily support and strategic planning for accounts.
- Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
- Drove team revenue totals by bringing in top sales numbers.
Macropharma Corporation
Medical Sales Representative
09.2014 - 01.2016
Job overview
- Supplied hospitals and physicians with in-depth information on products.
- Prepared and delivered product presentations and answered questions about the products to increase sales.
- Facilitated upselling by cultivating productive relationships with clients, doctors' office staff and clinical center personnel.
- Penetrated new territories, successfully establishing relationships with accounts.
- Generated revenue by liaising between doctors and companies to sell products.
- Worked with medical teams on smooth implementation and operation of new products.
- Developed sales forecasts in collaboration with manager to estimate future revenue.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Monitored weekly sales to write reports for senior leadership and streamline operational processes.
- Worked closely with commercial operational departments to schedule targeted promotional campaigns.
South Star Drug, Inc.
Pharmacy Assistant
06.2013 - 06.2014
Job overview
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Kept pharmacy counter and related areas clean, neat and organized.
- Received incoming supplies and stocked in correct locations.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Assisted pharmacy staff with preparing medications and filling orders.
- Merchandised over-the-counter goods and rotated stock.
- Counted and labeled prescriptions with correct item and quantity.
- Communicated instructions to patients or caregivers about proper use and storage of drugs.
- Updated computer system with current customer, payment and inventory information.
- Supported operations with filing, copying and faxing.
- Operated cash register and performed front counter tasks to facilitate daily operations.
- Restocked pharmacy shelves with supplies and medicines and ordered new items to avoid shortages.
- Received, processed and entered prescription orders into pharmacy databases.
- Tracked pharmacy inventory and reported medication numbers to lead pharmacists.
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
- Typed and printed out prescription and medication labels.
- Greeted customers at counter and provided excellent customer service.
- Organized pharmacy area to maintain clean and orderly environment.
Education
Northern Iloilo Polytechnic State CollegePhilippines
Bachelor of Science from Biology
04.2013
University Overview
- Professional Development Studies: Professional Teachers Board Exam, [2022]
Skills
- Inquiry Requests
- Customer Satisfaction
- Office Meetings
- Customer Care
- Assisting Pharmacists
- Filing Documents
- Stocking Shelves
- Secure Storage of Medications
- Drug Inventory Control
- Processing Orders
- Labeling and Counting
- Maintaining Clean Work Areas
- Building Client Relationships
- Product Presentation
- Expense Reports
- Customer Loyalty
- Active Listening
Timeline
Company Secretary
JerMar Trucking
02.2022 - 08.2023
Territory Sales Manager
Macropharma Corporation
06.2018 - 05.2021
Medical Sales Representative
Macropharma Corporation
09.2014 - 01.2016
Pharmacy Assistant
South Star Drug, Inc.
06.2013 - 06.2014
Northern Iloilo Polytechnic State College
Bachelor of Science from Biology
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