Hi, I’m
Lyra Bulos
HR-Psychology
Geylang Bahru
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Summary
With proven expertise in multitasking and verbal communication, I have significantly improved client satisfaction. Also, specialize in optimizing documentation efficiency and consistently demonstrate adaptability and a goal-oriented mindset, ensuring the achievement and surpassing of performance benchmarks.
Overview
3
years of professional experience
Work History
BERMG CORPORATION
Sales Supervisor
11.2020 - 12.2021
Job overview
- Boosted sales by implementing effective training programs for new and existing employees.
- Analyzed sales data to set quotas and assess potential areas of growth.
- Organized weekly team meetings to discuss progress, challenges, and opportunities for growth.
- Increased customer satisfaction by addressing and resolving client concerns efficiently.
TSD Global
Customer Service Representative
02.2020 - 08.2020
Job overview
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Bagong Silang PMPC
Secretary's Assistant
10.2018 - 08.2019
Job overview
- Responded to inquiries from callers seeking information.
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
- Kept reception area clean and neat to give visitors positive first impression.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Education
Central Luzon State UniversityScience City Of Munoz
Bachelor of Arts from Psychologist
04.2001
Skills
Goal-Oriented
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Work Preference
Work Type
Full TimePart TimeInternshipWork Location
On-SiteRemoteImportant To Me
Career advancementCompany CultureWork-life balanceHealthcare benefitsFlexible work hoursWork from home optionPersonal development programsPaid time offPaid sick leaveLanguages
English
Advanced (C1)
Interests
Reading books
Meditation
Software
Reading books
Laptop
Timeline
Sales Supervisor
BERMG CORPORATION
11.2020 - 12.2021
Customer Service Representative
TSD Global
02.2020 - 08.2020
Secretary's Assistant
Bagong Silang PMPC
10.2018 - 08.2019
Central Luzon State University
Bachelor of Arts from Psychologist
04.2001
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