Lynn Toh
Summary
Professional with strong background in executive support, adept at managing complex schedules, coordinating meetings, and handling confidential information. Highly skilled in communication, organization, and problem-solving, ensuring seamless office operations. Focused on team collaboration and achieving results, adapting flexibly to changing needs and priorities. Dependable and resourceful, consistently delivering high-quality outcomes.
Overview
17
17
years of professional experience
Work History
Executive Assistant & Admin Manager
Vallen Singapore Pte Ltd
01.2020 - Current
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Handled confidential and sensitive information with discretion and tact.
- Supports CEO in business partnering as well as communicate to Vice Presidents in APAC and 5 General Managers from various business units to bridge the gap in business growth, not limited to finding the best suitable timings for business reviews as well as preparing business review frameworks for a most effective discussion
- Provided professional administrative support during board meetings, including agenda preparation and minute-taking duties
- Processed travel expenses and reimbursements for executive team and senior management group.
- Served as a liaison between departments to facilitate effective communication throughout the company.
- Organized and coordinated conferences and monthly meetings
- Handle special and adhoc projects, follow up with others on key initiatives or special requests
- Conduct research, prepare presentations or reports
- Ensure compliance with the company policies and procedures
- Managed facility, office inventory, tracking supplies and placing orders to ensure smooth daily operations for Singapore & Malaysia
- Coordinated events for staff members, promoting team-building activities and boosting morale within the workplace.
Admin & Ops Supervisor
AWWA Ltd
01.2018 - 12.2019
- Provide efficient administrative support for smooth running of daily operations for the various services of Health & Senior Care
- Develop and review structured framework and guidelines for administrative procedures to align with corporate governance
- Review and streamline administrative processes to enhance work efficiency for the administrative team and various services
- Strategize & provide operational support for direct care services to ensure smooth running of business operations
- Develop, establish and close monitoring of projects tapping onto Community Silver Trust Funds
- Provide support to the administrative team and guide them to understand the business needs of Health & Senior Care
- Plan and develop a structured resource library for Health & Senior care, eg: Standard Operating Procedures, clinical forms, administrative paperwork etc
- Managing various stakeholders, eg: Ministry of Health, Agency for Integrated Care during the process of setting up 2 new centres
- Involved in the planning of infrastructure development for 2 new centres
- Preparing the pre-ops audit and operations for DDCC @ Yishun
- Other ad-hoc duties assigned by senior management
Admin Executive
AWWA Ltd
02.2010 - 12.2017
- Admin Duties, issuing of payment vouchers, keying data into SAP, preparing documents for donations, handling leave matters for staff, managing petty cash system
- Participate in the organizing of major projects such as Annual Sports Day for elderly, Open House, Spark of Life Facilitator courses etc
- Banking of money received from donations, programmes fees and creating proper filing system which resulted in 0% audit queries
- Initiated a reminder system to ensure staff completes their training forms which resulted in zero delay of submission of data to HR on a monthly basis
- Assist HR with staff orientation
- Coordinate and record minutes for Management Committee meetings and other hoc project teams
- Orientate new staff on admin and financial procedures which enabled the staff to fully understand the workflow to minimize any hiccups
- Responsible for professional development by participating in workshops, conferences, and/or in service training
- Assisting in setting up of new service in the administration areas to ensure smooth and seamless operations for all direct care staff
- Tasked to restructure the administration team with a proper hierarchy
- Assist Director in setting up a new programme under the healthcare sector
- Exposure to Operations of the centre
- Processing of claims for Director
- Occasionally managing of calendar schedule
- Managing Director’s overseas logistics for overseas conference
- Translating English documents to Chinese documents for Superior when needed to convey information in Chinese to the residents
- Procurement for all departments
- Advisor for Sports Day event 2015
- Vice Chairperson for Open House 2015
- Assisting in rolling out new IT, HR and SAP system
- Ad-hoc duties as assigned by superior
HR Officer
State Courts
07.2008 - 10.2009
- Handle HR duties involving recruitment, orientation, training
- Assisting in logistics, administering of training courses;
- Collation of reports, statistical returns as required by Assistant Director and Director;
- Preparing for Judicial Officer’s overseas trips by sourcing for air tickets; booking of accommodation and other administration matters
- Assisting in committees eg NDOC, as assigned by management;
- Assist in administration of workers movements such as resignations, transfers, promotion, benefits, claims and leave records
- Handle workers’ medical insurance and Workmen Compensation
- Update and maintain employees’ records and profile
- General administrative support to respective departments
- Other HR-related duties as assigned
Education
Diploma - Business Administration
Nanyang Polytechnic
01.2008
GCE O Level -
Yishun Town Secondary School
01.2004
PSLE -
Fuchun Primary School/Xishan Primary School
01.2000
Skills
- Microsoft Office
- SAP
- Design Thinking Skills
- Calendar management
- Travel coordination
- Confidential information handling
- Research skills
- Office management
- Event planning
- Administrative procedures
- Project management
- Executive support
Accomplishments
- Planned corporate meetings, lunches and special events for groups of 30 employees.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Professional References
Will provide upon request
Residential Status
Singapore Citizen
Personal Information
- Age: 37
- Ethnicity: Chinese
- Notice Period: 2 Months (company policy)
- Date of Birth: 07/09/88
- Gender: Female
- Driving License: Class 3 Driving License
- Marital Status: Married
Timeline
Executive Assistant & Admin Manager
Vallen Singapore Pte Ltd
01.2020 - Current
Admin & Ops Supervisor
AWWA Ltd
01.2018 - 12.2019
Admin Executive
AWWA Ltd
02.2010 - 12.2017
HR Officer
State Courts
07.2008 - 10.2009
GCE O Level -
Yishun Town Secondary School
PSLE -
Fuchun Primary School/Xishan Primary School
Diploma - Business Administration
Nanyang Polytechnic
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