Collaborated cross-functionally with Sales, Commercial, and Finance teams to manage all client and consultant mobilization matters.
Conducted and organized due diligence processes, including background checks, drug and alcohol testing, OGUK medicals, and offshore-related training.
Managed work visa processes for Brazil and APAC regions (Singapore, Japan, Korea, and Vietnam), including application and stamping.
Coordinated in-country logistics and crewing for onshore and offshore projects, ensuring smooth execution by arranging travel, visas, and documentation, while maintaining communication with relevant parties and ensuring regulatory compliance.
Reviewed Brazil monthly income tax for expatriates before requesting Finance to arrange payments.
Provided global mobility services for expatriates in APAC regions (Singapore, Japan, Korea, and Vietnam) and Brazil offshore.
Oversaw the onboarding process, including coordinating pre-employment medicals and employment contract issuance.
Ensured strict adherence to compliance procedures.
Built strong rapport with both consultants and clients by delivering quality services.
Retail Operations Executive
Madison & Associates (Singapore) Pte Ltd
06.2021 - 10.2022
Provide after sale service, customer service to client for Kitchen and Furniture
Coordination with installer to schedule customer service rectification works
Logistic arrangement and coordination with forwarder and suppliers for goods shipment from Germany and Italy to Singapore via sea/air
Create goods withdraw procedure from warehouse using Virtual Logistics System (VLS)
Declare and submit monthly marine insurance for shipments
Issue Tax Invoice, Delivery Order, Packing List for site team for delivery
Prepare payment tabulation to supplier based on order confirmation for accounts team
Prepare forwarder ocean freight charge/GST permit/local work work calculation after the service completed
Project Admin
NCS PTE LTD
02.2020 - 02.2021
Raising Purchase Request (PR) in SAP/Project Purchase Plan system and updating PR tracking list
Raising Inter Revenue Recovery (IRR) in SAP and IPMS system and update IRR tracking list monthly for reporting
Raising Inter Project Cost Recovery (IPCR) in SAP and updating IPCR tracking list monthly for reporting
Raising Billing Plan, Sales Invoice Requisition (SIR) and Invoice Cancellation Request (ICR) in SAP and IPMS system
Raising Purchase Request (PR) for Outsource Professional Services and Onsite Maintenance in SAP/Purchase Plan system and updating PR tracking list
Liaising with Requestors (Project Manages, Consultant and Director) for Project Budget updates, PR approval, IPCR and IRR posting process and billing plan approval
Update and revise Project Budget (PEP) in SAP system for new add on orders based on provided cost sheet, change in account category and extending project end date
Liaising with Account Managers and Sales Specialists for Sale Orders information such as Purchase Orders, Quotation and Invoicing Instructions
Trigger project closure checklist request, IRR support request to the respective Project Management & Analysis (PMA)
Temp Accounts Admin
VMC Bridges Pte Ltd
01.2019 - 12.2019
Prepare invoice
Issue Cheque
Update Bank Book
Filing Documents
Lazada Sales(Arrangement of orders)
Ad hoc administrative work
Reason for leaving: Temp Job Completed
CRM Assistant Internship
The Hour Glass Limited
01.2017 - 01.2018
Manage data in the CRM (Sugar University)
Using Native App
Assist in Private Sales Event handling customer information (CRM Team)
Assist Marketing Team
Reason for leaving: Internship Completed
Education
Degree in Business Management (Hons) - Sales and Marketing
University of Greenwich
01.2016 - 01.2017
Advance Diploma in Business Administration - Sales and Marketing
ERC Institute
01.2015 - 01.2016
Diploma in Business Administration - undefined
American Center for Education
01.2014 - 01.2015
Foundation in Hospitality and Tourism - undefined
American Center for Education
01.2013 - 01.2014
Skills
Proficient in Microsoft Office
Proficient in SAP system
Effective leadership skills
CRM
Project administration
Effective communication skills
Good presentation skills
Timeline
Operations Executive
Brunel International South East Asia Pte Ltd
03.2023 - Current
Retail Operations Executive
Madison & Associates (Singapore) Pte Ltd
06.2021 - 10.2022
Project Admin
NCS PTE LTD
02.2020 - 02.2021
Temp Accounts Admin
VMC Bridges Pte Ltd
01.2019 - 12.2019
CRM Assistant Internship
The Hour Glass Limited
01.2017 - 01.2018
Degree in Business Management (Hons) - Sales and Marketing
University of Greenwich
01.2016 - 01.2017
Advance Diploma in Business Administration - Sales and Marketing
ERC Institute
01.2015 - 01.2016
Diploma in Business Administration - undefined
American Center for Education
01.2014 - 01.2015
Foundation in Hospitality and Tourism - undefined
American Center for Education
01.2013 - 01.2014
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